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Holiday Inn Milwaukee Brookfield by IHG

3.0 star property

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Photo gallery for Holiday Inn Milwaukee Brookfield by IHG

Restaurant
Fitness facility
Exterior
Standard Room, 1 King Bed, Pool View | Premium bedding, pillowtop beds, in-room safe, individually furnished
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Hot Tub
  • Housekeeping
  • Parking included
  • Laundry
$217
includes taxes & fees
Dec 18 - Dec 19

Explore the area

View in a map
1005 S Moorland Rd, Brookfield, WI, 53005
  • Place, Brookfield Conference Center
    ‪13 min walk‬
  • Place, Brookfield Square Mall
    ‪14 min walk‬
  • Place, American Family Field
    ‪9 min drive‬
  • Airport, Milwaukee, WI (MKE-General Mitchell Intl.)
    ‪21 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, individually furnished

Suite, 1 Bedroom

7.6 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, pillowtop beds, in-room safe, individually furnished

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 1 Bedroom, Roll-in Shower (Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, individually furnished

Suite, 1 Bedroom, Roll-in Shower (Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, pillowtop beds, in-room safe, individually furnished

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, individually furnished

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, individually furnished

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(20 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, pillowtop beds, in-room safe, individually furnished

Standard Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, individually furnished

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Pool View

Premium bedding, pillowtop beds, in-room safe, individually furnished

Standard Room, 1 King Bed, Pool View

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

Combined shower/tub, designer toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Pool View

Premium bedding, pillowtop beds, in-room safe, individually furnished

Standard Room, 2 Queen Beds, Pool View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Microwave, Pool View

Premium bedding, pillowtop beds, in-room safe, individually furnished

Standard Room, 1 King Bed, Microwave, Pool View

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium bedding, pillowtop beds, in-room safe, individually furnished

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

Premium bedding, pillowtop beds, in-room safe, individually furnished

Standard Room

  • Sleeps 2
  • 1 Twin Bed

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About this property

Holiday Inn Milwaukee Brookfield by IHG

3-star Brookfield hotel close to Brookfield Square Mall
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a hot tub, and conference space.
Holiday Inn Milwaukee Brookfield by IHG offers 128 air-conditioned accommodations with safes and complimentary newspapers. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include a hot tub and a 24-hour fitness center.
Holiday Inn Milwaukee Brookfield by IHG features a hot tub and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 2300 square feet (214 square meters) include a conference center. This business-friendly hotel also offers a vending machine, laundry facilities, and express check-out. Complimentary self parking is available on site.

Holiday Inn Milwaukee Brookfield by IHG is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 1:00 PM.
IHOP - Onsite family restaurant.
Applebee's Bar and Grill - Onsite restaurant. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 1:00 PM for a fee: USD 14 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Applebee's Bar and Grill
  • IHOP

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Books
  • Golf clubhouse
  • Golf clubs/equipment
  • Hot tub
  • Pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • Conference center (2,300 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Front entrance ramp
  • Lever door handles
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Administrative fee: USD 100 per accommodation, per stay
  • Service fee: 3.99 percent
  • Utility fee: USD 12.95 per accommodation, per night
  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 14 for adults and USD 10 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

BEST WESTERN PLUS Midway
BEST WESTERN PLUS Midway Brookfield
BEST WESTERN PLUS Midway Hotel
BEST WESTERN PLUS Midway Hotel Brookfield
Midway Hotel Brookfield
Midway Hotel
Midway Brookfield
Best Western Plus Midway Hotel And Suites-Brookfield
Best Western Brookfield
Brookfield Best Western
Best Western Premier Milwaukee-Brookfield Hotel
Best Western Premier Milwaukee-Brookfield

Holiday Inn Milwaukee Brookfield by IHG Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 352 out of 1000 reviews
Rating 8 - Good. 213 out of 1000 reviews
Rating 6 - Okay. 161 out of 1000 reviews
Rating 4 - Poor. 137 out of 1000 reviews
Rating 2 - Terrible. 137 out of 1000 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, Friendly, Fast Service

The hotel was very clean. Was disappointed that the pool was out of order, but the exceptional front desk customer service made up for it. Clean hallways, elevator, and room. We got a 20% off coupon for ihop and that was amazing as well!
Stayed 1 night in Sep 2025

10/10 Excellent

Ronea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute and clean rooms for good price
Stayed 1 night in Sep 2025

10/10 Excellent

Michael, COLUMBIA HEIGHTS

Liked: Cleanliness, staff & service, property conditions & facilities
Good price nice rooms.
Stayed 2 nights in Aug 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor customer service

The bathroom could have been cleaner, the shower had some questionable dark spots. No one at the front desk was helpful except for 1 person, tried calling the front desk a few times to ask about towels and no one answered, the last day at check out the person was on their phone and didnt have any interest in helping me check out. Pool was also under maintenance when we got there with no warning so that was also unfortunate. Overall staff could do a little better on customer service.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay. The room was huge! Great value, great service! It was super quiet and we slept very comfortably. We would definitely stay again. Thank you!
Stayed 1 night in Aug 2025

6/10 Okay

Kirk

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Was disappointed that the pool and hot tub were drained and no water in them. Was looking forward to using both.
Stayed 1 night in Aug 2025

6/10 Okay

Luis

It doesn't have hot water and the service isn't very good.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel
Stayed 2 nights in Jun 2025

10/10 Excellent

Kelly

8/10 Good

Kelly

Stayed 1 night in Aug 2025

4/10 Poor

Sara

Liked: Room comfort
Disliked: Cleanliness
TV was broken. Took 5 trips to front desk and 13 hours for them to finally replace it. After they informed me I would be moved to a different room. Stayed in room with replaced TV. Shower water was luke warm. Never vacuumed, or disinfected or changed sheets in my 2 week stay. Eco friendly or not, that's just gross. Pool was closed, should have listed it on their website that it was down for maintenance.
Stayed 14 nights in Aug 2025

2/10 Terrible

Nicole

Traveled with family
Disliked: Cleanliness, staff & service

Horrible!!!

Absolutely horrible! We came to visit family and all we got was the runaround from the minute we checked in. We received a different room that we didn’t ask for. We were also told that that location did not have a continental breakfast and the pool and hot tub were not in service for a month. They were in the process of remodeling because they were a best western at the time. I have three separate different charges on my credit cards and the young women who work at the desk talk over you and don’t want to hear what you have to say. Worst hotel ever! Don’t waste your money. They are horrible. The halls were dirty and the front desk claims it was a $400 a night room. Not worth $150 even. Never again. Stay elsewhere.
Stayed 2 nights in Aug 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 2 nights in Aug 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Room was clean and just fine. Did have trouble with the door deadbolt. The room floors needed to be updated. They look very well used and worn out. Lobby looked updated.
Stayed 2 nights in Aug 2025

2/10 Terrible

Olakunle

Disliked: Cleanliness, staff & service, property conditions & facilities
Area is close to attractions
Stayed 9 nights in Aug 2025

10/10 Excellent

Andy

Stayed 2 nights in Aug 2025

2/10 Terrible

Lamont

Disliked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I booked the room on line it said free breakfast. Then when I got there and they said I get 20 percent off at the attaching IHOP instead of the free breakfast. No where on line did it say that. Then the air conditioner only worked a little. The room was warm and stuffy. Room 313. There were no directions on how to get ahold of the front desk On the phone. I pressed the button for the front desk and that did not work. There were no ice or soda machines on our floor. There was some I saw behind the check in desk. Which was a long way from our room. But was not told this. The pool and hot tube were shut down for service. I was not told that when I booked. The TV had so many missing channels and no guide except on the TV and those channels did not match the guide. Then when I checked in the bill I signed up for did not match the rate I booked in. They said I would get a rebate. After I checked out. I also did not get any email correspondence from them. So many things were bad. This is not the standard of a Holliday Inn.
Stayed 1 night in Aug 2025

4/10 Poor

Jeffrey

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was rude, they dont even have coffee. Never have I been told I need to wait until 4pm on the dot to check in. I arrived at 3:30PM. the desk person was vcery rude and short in her answers I have been sleeping in hotels for 40 years for work.. this was a place I will never come back to or recommend
Stayed 2 nights in Aug 2025

8/10 Good

Ferdinand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Jess

Stayed 2 nights in Aug 2025

4/10 Poor

Megan

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very run down hotel for a Holiday Inn. Ripped chairs all over lobby and hallways. Only one elevator. Pool out of service. Only one ice machine that gave out watery ice. Felt very dirty. We won’t be back
Stayed 1 night in Aug 2025

2/10 Terrible

Josephine

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

cindy

Stayed 2 nights in Aug 2025

4/10 Poor

Anne

Disliked: Cleanliness, staff & service, room comfort

Do not recommend

Check in is slow. Called the front desk when we arrived. No one answered. Our remote didn’t work and we went down to the front desk. She took it to the back and brought back the same remote with the same batteries. The pool was closed and we didn’t know until we arrived. It’s loud on the first floor. The rooms were not cleaned well.
Stayed 1 night in Aug 2025