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Uptown Palace

4.0 star property

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Photo gallery for Uptown Palace

Presidential Suite (Duomo view) | View from room
1 bedroom, premium bedding, down comforters, minibar
Suite (Duomo view) | View from room
Suite (Duomo view) | Living area | 32-inch flat-screen TV with satellite channels, TV, first-run movies
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk
$267
includes taxes & fees
Oct 12 - Oct 13

Explore the area

View in a map
Via Santa Sofia N.10, Milan, MI, 20122
  • Place, Piazza del Duomo
    ‪8 min walk‬
  • Place, Cathedral of Milan
    ‪8 min walk‬
  • Place, Galleria Vittorio Emanuele II
    ‪11 min walk‬
  • Airport, Milan (MXP-Malpensa Intl.)
    ‪44 min drive‬

Room options

View all photos for Standard Double or Twin Room

1 bedroom, premium bedding, down comforters, minibar

Standard Double or Twin Room

8.8 out of 10
Excellent
(42 reviews)
  • 204 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Single Room

Single Room | 1 bedroom, premium bedding, down comforters, minibar

Single Room

9.4 out of 10
Exceptional
(6 reviews)
  • 204 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room

1 bedroom, premium bedding, down comforters, minibar

Superior Room

9.0 out of 10
Wonderful
(21 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Deluxe Room

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room

8.6 out of 10
Excellent
(8 reviews)
  • 237 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, premium bedding, down comforters, minibar

Junior Suite

9.0 out of 10
Wonderful
(4 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite (Duomo view)

Suite (Duomo view) | 1 bedroom, premium bedding, down comforters, minibar

Suite (Duomo view)

10.0 out of 10
Exceptional
(3 reviews)
  • 538 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room Single Use

1 bedroom, premium bedding, down comforters, minibar

Deluxe Double Room Single Use

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Double Room Single Use

1 bedroom, premium bedding, down comforters, minibar

Standard Double Room Single Use

8.6 out of 10
Excellent
(4 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Double Room Single Use

1 bedroom, premium bedding, down comforters, minibar

Superior Double Room Single Use

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Presidential Suite (Duomo view)

Presidential Suite (Duomo view) | View from room

Presidential Suite (Duomo view)

  • 1087 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room

1 bedroom, premium bedding, down comforters, minibar

Classic Room

  • Sleeps 2

View all photos for Superior Room

1 bedroom, premium bedding, down comforters, minibar

Superior Room

  • Sleeps 2

View all photos for Presidential Suite With Duomo View

1 bedroom, premium bedding, down comforters, minibar

Presidential Suite With Duomo View

  • Sleeps 4

View all photos for Executive Suite with Duomo View

1 bedroom, premium bedding, down comforters, minibar

Executive Suite with Duomo View

  • Sleeps 4

View all photos for Classic Single Room

1 bedroom, premium bedding, down comforters, minibar

Classic Single Room

  • Sleeps 1

View all photos for Deluxe King Room

1 bedroom, premium bedding, down comforters, minibar

Deluxe King Room

  • Sleeps 3

View all photos for Junior Suite

1 bedroom, premium bedding, down comforters, minibar

Junior Suite

  • Sleeps 3

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About this property

Uptown Palace

4-star hotel in Milan Centre
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a business center, conference space, and concierge services are onsite.
Uptown Palace offers 165 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium satellite channels, first-run movies, and pay movies. Bathrooms include showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center, 5 meeting rooms, and limo/town car service.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and concierge services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Uptown Palace is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Up Restaurant - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 23 per night); discounts available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 18 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Up Restaurant

Family friendly

  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 5 meeting rooms
  • Business center
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator (28 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 2011
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable/satellite channels
  • First-run movies
  • Pay movies

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 50.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.00 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Airport shuttle fee: EUR 140 per person (one-way)
  • Airport shuttle fee per child: EUR 120 (one-way), (up to 18 years old)
  • Nearby parking fee: EUR 23 per night (2625 ft away)
  • Rollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 015416-ALB-00421, IT015146A1DREVIGX3

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Uptown Palace
Uptown Palace Hotel
Uptown Palace Hotel Milan
Uptown Palace Milan
Uptown Palace Hotel
Uptown Palace Milan
Uptown Palace Hotel Milan

Uptown Palace Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 598 out of 1007 reviews
Rating 8 - Good. 221 out of 1007 reviews
Rating 6 - Okay. 98 out of 1007 reviews
Rating 4 - Poor. 44 out of 1007 reviews
Rating 2 - Terrible. 46 out of 1007 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Kristin

Liked: Cleanliness
Stayed 2 nights in Jun 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, property conditions & facilities
Nice stay. Staff pleasant and efficient. Love the location. Room upgrade and other great perks for Gold membership. Lovely! Grazie : ) Will be returning very soon.
Stayed 1 night in Mar 2025

10/10 Excellent

Bashar

Great
Stayed 2 nights in Jun 2025

2/10 Terrible

Maha, Edinburgh

Stayed 1 night in Jun 2025

4/10 Poor

Noushin, Irvine

Traveled with family
Disliked: Staff & service, property conditions & facilities
We did not receive any extras for our VIP status. The rooms were low floor and far away from each other I requested connecting or close to each other rooms but did not accommodate. On leaving, requested taxi to train station . they told us we had to come downstairs to request it. It made us late and missed train . left jacket in closet. They found it but want me to pay 100 euro for sending it to me ?!! area in front of hotel is a mess and not accessible
Stayed 2 nights in Jun 2025

4/10 Poor

Christian

Business traveler
Liked: Cleanliness, staff & service

Good location, but more more attention needed.

Nice friendly staff, but did t pay attention when checking me in, didnt get and upgrade as per my gold status, ( but maybe it wasn't available so could live with my choice) but also didnt have a bottle of wine in my room as promised. So overall a bit disappointing as there are no attention to detail.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kenneth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay! The staff were friendly and accommodating, creating a warm and welcoming environment. Many attractions were easily accessible on foot, and the overall atmosphere was fantastic. I highly recommend this place!
Stayed 3 nights in May 2025

10/10 Excellent

Janice

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay. Great location. Was easy to walk to the Duomo and Galleria Vittorio Emanuelle II
Stayed 2 nights in Jun 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities

Not what it used to be…

Uptown palace used to be super consistent and I’ve stayed there numerous times over the years. The location is great, but sadly now, that’s all that’s going for it. The room smelled when I check in, the carpets are old, mold in the corners of the bathroom shower and fixtures need a lot of TLC. Top it all off the soundproof rooms are NOT soundproof to the outside. I could hear every conversation, car horn and siren. I had to crank a noise machine to sleep. That being said the bed was pleasant and the a/c worked great! A big plus for Italy!
Stayed 2 nights in Jun 2025

8/10 Good

Rajesh

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, smart hotel, neat and clean and has the basic amenities for a pleasant, comfortable and enjoyable experience with friendly and welcoming staff.
Stayed 5 nights in Jun 2025

10/10 Excellent

Pasquale

Stayed 3 nights in Jun 2025

10/10 Excellent

Monica

Liked: Cleanliness, amenities, property conditions & facilities
Well located, clean, good value, kind service
Stayed 2 nights in Jun 2025

8/10 Good

Rufina, SOMERSET

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Debra

Stayed 2 nights in May 2025

10/10 Excellent

Melany

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estubo genial el hotel estaba cerca de todo y la atencion fue de primera.De hecho nos dieron una habitacion ejecutiva porque se habian acabado la que habiamos reservado.
Stayed 1 night in Jun 2025

8/10 Good

veeraiah

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff very friendly and hospitable
Stayed 5 nights in Jun 2025

8/10 Good

Marie

Stayed 5 nights in Jun 2025

6/10 Okay

Mohammad, Huntington Beach

Stayed 6 nights in Jun 2025

10/10 Excellent

Nilda

Liked: Cleanliness, amenities, property conditions & facilities
Excelente!!
Stayed 3 nights in Jun 2025

8/10 Good

Alexander

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thoroughly enjoyed our brief stay in Milan. The Uptown Palace was a terrific "pad" for doing that. Nicely located away from all of the tourists but close enough to enjoy. Our room was nicely sized, clean and sunny. We enjoyed breakfast one morning which was complete and tasty. We hope to be back one day!
Stayed 2 nights in Jun 2025

6/10 Okay

Alisa

Disliked: Cleanliness
This property is extremely expensive. They charged us $500 dollars. The room was not clean at all. We had to call someone to get our room vacuumed.
Stayed 2 nights in May 2025

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

6/10 Okay

Cynthia

Stayed 1 night in Jun 2025

6/10 Okay

Paul

Liked: Cleanliness, property conditions & facilities, room comfort

Disappointed with facilities

Checking in was excellent, even giving us a free upgrade, however the rest of this stay was disappointing. No complimentary room service, no replacement or topping up of room facilities and no working Wi-Fi. This was at best at three star hotel and we would not stay here again.
Stayed 2 nights in Jun 2025