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Best Western Palace Inn & Suites

2.5 star property

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Photo gallery for Best Western Palace Inn & Suites

Suite, 1 King Bed, Non Smoking, Kitchen (with Single Sofabed) | Private kitchenette | Fridge, microwave, coffee/tea maker
Lobby
Desk, laptop workspace, blackout drapes, iron/ironing board
Laundry room
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • Housekeeping
  • Laundry
$101
includes taxes & fees
Nov 7 - Nov 8

Explore the area

View in a map
915 Lamesa Highway, Big Spring, TX, 79720
  • Place, Comanche Trail Park
    ‪5 min drive‬
  • Place, Cinemark Cinema Big Spring 4
    ‪5 min drive‬
  • Place, Big Spring State Park
    ‪6 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(16 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (with Single Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchen (with Single Sofabed) | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Kitchen (with Single Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette

Standard Room, 1 King Bed, Non Smoking, Kitchenette | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Kitchenette

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Palace Inn & Suites

Big Spring hotel with indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and a hot tub. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
Best Western Palace Inn & Suites offers 61 accommodations with coffee/tea makers and hair dryers. LCD televisions come with digital channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers.

This Big Spring hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 15 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

In addition to an indoor pool, Best Western Palace Inn & Suites provides a hot tub and a fitness center. Wireless Internet access is complimentary. A business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, multilingual staff, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Best Western Palace Inn & Suites is a smoke-free property.

A complimentary full breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.01 per stay)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Restaurants on site

  • Mon-Thu. Social Hour

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Partially-open bathroom
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
17 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0.01 per stay (rates may vary)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 15 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

Property is also known as

BEST WESTERN Palace Big Spring
BEST WESTERN Palace Inn
BEST WESTERN Palace Inn Big Spring
Best Western Palace Hotel Big Spring
Best Western Palace Inn And Suites
Best & Suites Big Spring
Best Western Palace Inn & Suites Hotel
Best Western Palace Inn & Suites Big Spring
Best Western Palace Inn & Suites Hotel Big Spring

Reviews

Best Western Palace Inn & Suites Reviews

8.0

Very Good

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 169 out of 382 reviews
Rating 8 - Good. 105 out of 382 reviews
Rating 6 - Okay. 53 out of 382 reviews
Rating 4 - Poor. 33 out of 382 reviews
Rating 2 - Terrible. 22 out of 382 reviews

Reviews

10/10 Excellent

Summer

Traveled with family
Stayed 1 night in Jul 2025

8/10 Good

Adrian

Traveled with family
Liked: Staff & service, amenities
.
Stayed 2 nights in Jul 2025

8/10 Good

Beverly

Liked: Cleanliness, amenities, property conditions & facilities
I didn’t like that my sink plumbing broke 2 days before my stay ended. I like that the location was convenient for me.
Stayed 6 nights in Jun 2025

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

James

Liked: Staff & service
The air conditioning was noise and loud kept waking me up
Stayed 1 night in Jul 2025

10/10 Excellent

Yolanda, Sinton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Jun 2025

10/10 Excellent

Lorina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was very pleasant
Stayed 1 night in Jun 2025

10/10 Excellent

Summer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Rhonda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and convenient
Stayed 1 night in Mar 2025

10/10 Excellent

Dedrick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Our stay was amazing as always!
Stayed 2 nights in May 2025

10/10 Excellent

manual

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Saved in the nick of time

Had a great time here after having issues with another hotel in the area the staff here rebooked me here without any problems and fixed what was turning into a terrible weekend. Will return to this establishment every time I come in to town.
Stayed 1 night in May 2025

8/10 Good

Rance

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
We stayed for 3 nights for a work trip. The rooms were clean and updated. The snack bar was nice. They have limited breakfast but overall we had a great stay!
Stayed 3 nights in May 2025

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and room. Good breakfast.
Stayed 1 night in May 2025

10/10 Excellent

Riley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in Mar 2025

2/10 Terrible

Victor

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The guy from front desk came to our room stating that we had a dog inside the room, that wasn’t true, he even came inside the room violating our privacy and even though he didn’t find any dog he said that we hide it because he saw us on the security cameras bringing the dog inside when at that time we were sleeping, we were really tired returning from a funeral, that was one of the worst nights of our lives, we hope Best Western Hotel take appropriate actions against this so unprofessional staff member.
Stayed 1 night in May 2025

10/10 Excellent

STEVEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in at a quiet location. Room was comfortable and clean. Free breakfast provided was tasty and bountiful.
Stayed 2 nights in Apr 2025

4/10 Poor

Brian

Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The elevator was out, they had us on the 3rd floor. Im travelling with my elderly mother. The best they could do was the 2nd floor. A huge reason we picked a hotel vs motel was the elevator.. no help with bags. Very disappointed
Stayed 1 night in Apr 2025

6/10 Okay

Andrew

Business traveler
Disliked: Property conditions & facilities
The room had a stench to it that somewhat smelled like mildew. The elevator was out when I showed up to the hotel. The pools looked dirty and unkept. Two good things about the hotel were that the staff was very friendly, and the bed was comfortable.
Stayed 2 nights in Apr 2025

10/10 Excellent

Saul

Stayed 2 nights in Apr 2025

6/10 Okay

Anthony

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Aaron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast. Easy check in/out
Stayed 1 night in Apr 2025

6/10 Okay

Madelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I came to stay at this hotel because my boyfriend was staying there for work. We enjoyed the stay the only part we didn’t enjoy was the elevator being out but a few steps never hurt nobody. The showers aren’t the best & getting full size towels seemed like a hassle however we enjoyed it for the price & the size!
Stayed 2 nights in Mar 2025

10/10 Excellent

Willard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Dolores

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here in the past and have always been pleased with the service
Stayed 1 night in Feb 2025

10/10 Excellent

Philip

Traveled with family
complimentary coffee and juice in the lobby is a nice feature. excellent place to stay.
Stayed 1 night in Feb 2025