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Middletown Vacation Packages

Small parking lot. They had tenants living in the hotel. Our room was back a hallway with a window view of a brick wall. We left our room Saturday morning and didn't return until midnight. They had not cleaned the room or given us any fresh towels. I will not stay there again.

Well, I don’t know if this review is going to make any difference but the room was okey, the top of the head board was dusty. The pool was clean and very well maintained. The staff were helpful and friendly.

We had two rooms, and I initially asked the front desk employee if the total cost for both rooms could simply be charged to the card on file. I was told that there was no card on file, so I proceeded to use one of my debit cards to pay for the room charges. When the employee then attempted to charge me the $150 deposit, I checked my other debit card because I needed to transfer additional funds to cover the remaining costs. While checking that card, I noticed that there were already two separate $150 charges from the hotel on that account. I immediately showed the employee the charges on my banking app and explained that the two $150 deposits had already been charged to my card. Despite this, I was told that the hotel could not see the charges on their end and that I would still have to pay another $150 deposit. I understand that there may sometimes be delays in processing or seeing transactions on a hotel’s system, but I had already provided proof that the charges had been placed on my account. I explained that I could not afford to have another $150 held or charged simply because the hotel’s system was not showing the transactions yet. I am also still waiting to receive the 2 $150 deposit/authorization hold from my stay. Since I only stayed for one night, I expected the hold to be released after checkout, as is normally the case with these types of hotel deposits.

It was very close to Hersheypark—just a 4-minute drive away—which was very convenient for us. Everything was good; however, there should have been a wider variety of food items at breakfast.

It’s fine for a one-night stay, but I wouldn’t recommend it for a longer visit (3+ days). The shower door was broken, and the toilet barely flushed. Housekeeping “made” the bed while we were out for the day, but it didn’t look like any real effort was made—the pillows were just tossed around, and the comforter was uneven, even touching the floor on one side.