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Middlebrook Vacation Packages

I’ll start not saying that I am NOT a super picky person. With that being said… The rooms were very dingy. Shower curtain was covered in mold, had to ask for a new one. Many different types of bugs were found in our room. Trash was scattered all outside our room. It was horrible. When asked for clean towels and told they’d bring them, we never got them! Only good thing I can say is that the bedding was bleached and clean. We left days early, forgoing the money we paid for our stay rather than stay any longer! They REALLY need to do better!

Great hotel, very clean and helpful staff

We had to move rooms late at night due to a broken bed and the room we were moved to had a broken lock and sink which maintenance came the next morning to fix we were told we would be compensated for the numerous issues but never were

Our time at Massanutten Sumit Resort was great, thought there were a few issues that need to be addressed. First of all our condo door (condo 128L)stuck ever time we opened it. You had to give it an extra shove. It took a while for the hot water to get hot. In the write up there was a mentioning of a dvd player in the condo, there was no dvd player in our condo. And we had to put water in the washer to get it to wash. Overall, like I said we made the best of things and we had a great time. And look forward to coming back again.

Staff at Front Desk was not friendly nor helpful. The room smelled so bad of both cigarette and tobacco smoke, and the sheet of fabric softener in the air unit did nothing. Shower curtain ring was barely hanging on the wall.

Ok won’t stay again. I’m sure I could have found something better.