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Loews Miami Beach Hotel – South Beach

4.5 star property
VIP Access

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Photo gallery for Loews Miami Beach Hotel – South Beach

Outdoor pool, cabanas (surcharge), pool umbrellas
Meeting facility
Beach/ocean view
View from property
Ballroom

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • Spa
  • Bar
$311
includes taxes & fees
Sep 3 - Sep 4

Explore the area

View in a map
1601 Collins Ave, Miami Beach, FL, 33139
  • Collins Avenue Shopping Area
    ‪2 min walk‬
  • Miami Beach Convention Center
    ‪11 min walk‬
  • Lincoln Road Mall
    ‪14 min walk‬
  • Miami, FL (MIA-Miami Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 2 Double Beds, City View

City view

Room, 2 Double Beds, City View

9.0 out of 10
Wonderful
(105 reviews)
  • 351 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Balcony

Suite, 1 King Bed, Balcony | 1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Balcony

  • 442 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, Oceanfront (Vice Presidential)

Presidential Suite, Oceanfront (Vice Presidential) | 1 bedroom, premium bedding, in-room safe, desk

Presidential Suite, Oceanfront (Vice Presidential)

  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Studio Suite, Balcony, City View (Vice Presidential City Skyline View)

1 bedroom, premium bedding, in-room safe, desk

Presidential Studio Suite, Balcony, City View (Vice Presidential City Skyline View)

  • 2300 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Studio Suite, Balcony, Oceanfront

Presidential Studio Suite, Balcony, Oceanfront | 1 bedroom, premium bedding, in-room safe, desk

Presidential Studio Suite, Balcony, Oceanfront

  • 1564 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, City View (St. Moritz)

Suite, City View (St. Moritz) | 1 bedroom, premium bedding, in-room safe, desk

Suite, City View (St. Moritz)

10.0 out of 10
Exceptional
(4 reviews)
  • 680 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Partial Ocean View

Room, 1 King Bed, Partial Ocean View | Beach/ocean view

Room, 1 King Bed, Partial Ocean View

9.0 out of 10
Wonderful
(46 reviews)
  • 351 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Tower (St. Moritz)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Double Beds, Tower (St. Moritz)

8.6 out of 10
Excellent
(8 reviews)
  • 351 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Tower (St. Moritz)

Room, 1 King Bed, Tower (St. Moritz) | View from room

Room, 1 King Bed, Tower (St. Moritz)

8.6 out of 10
Excellent
(16 reviews)
  • 351 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(93 reviews)
  • 351 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Skyline View)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed (Skyline View)

8.4 out of 10
Very good
(80 reviews)
  • 351 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Skyline View)

Lobby

Room, 2 Double Beds (Skyline View)

8.8 out of 10
Excellent
(46 reviews)
  • 351 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Partial Ocean View

Room, 2 Double Beds, Partial Ocean View | 1 bedroom, premium bedding, in-room safe, desk

Room, 2 Double Beds, Partial Ocean View

8.2 out of 10
Very good
(37 reviews)
  • 351 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Balcony, Oceanfront

Suite, 1 King Bed, Balcony, Oceanfront | 1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Balcony, Oceanfront

  • 750 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite (Skyline View)

Studio Suite (Skyline View) | View from room

Studio Suite (Skyline View)

8.2 out of 10
Very good
(25 reviews)
  • 450 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Balcony, Ocean View

Room, 2 Double Beds, Balcony, Ocean View | 1 bedroom, premium bedding, in-room safe, desk

Room, 2 Double Beds, Balcony, Ocean View

8.2 out of 10
Very good
(37 reviews)
  • 351 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Balcony, Ocean View

Suite, 1 King Bed, Balcony, Ocean View | 1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Balcony, Ocean View

  • 754 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, Oceanfront

View from room

Suite, 1 King Bed, Balcony, Oceanfront

10.0 out of 10
Exceptional
(1 review)
  • 754 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Balcony, Oceanfront

Lobby

Room, 2 Double Beds, Balcony, Oceanfront

  • 364 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Balcony, Oceanfront

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Balcony, Oceanfront

10.0 out of 10
Exceptional
(7 reviews)
  • 354 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, Balcony

Presidential Suite, Balcony | 1 bedroom, premium bedding, in-room safe, desk

Presidential Suite, Balcony

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Bay View

Suite, Bay View | 1 bedroom, premium bedding, in-room safe, desk

Suite, Bay View

  • 702 sq ft
  • Ocean view
  • Sleeps 6
  • 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Balcony

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Bedroom, Balcony

  • 702 sq ft
  • Sleeps 6
  • 1 Twin Murphy Bed

View all photos for Room, 1 King Bed, Hearing Accessible, Bathtub (Mobility/Hearing/Bathtub)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Hearing Accessible, Bathtub (Mobility/Hearing/Bathtub)

7.0 out of 10
Good
(4 reviews)
  • 351 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Terrace

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Bedroom, Terrace

  • 1120 sq ft
  • Sleeps 6
  • 1 Twin Murphy Bed

View all photos for Ocean Front Double Suite with Balcony

1 bedroom, premium bedding, in-room safe, desk

Ocean Front Double Suite with Balcony

  • Ocean view
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Mobility Accessible

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Double Beds, Mobility Accessible

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Hearing Accessible (Skyline View, Hearing Accessible)

Lobby

Room, 2 Double Beds, Hearing Accessible (Skyline View, Hearing Accessible)

7.6 out of 10
Good
(4 reviews)
  • 351 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Hearing Accessible (Hearing Accessible)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Hearing Accessible (Hearing Accessible)

8.4 out of 10
Very good
(6 reviews)
  • 351 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible, Bathtub (Skyline View)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Mobility Accessible, Bathtub (Skyline View)

10.0 out of 10
Exceptional
(3 reviews)
  • 351 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible (Skyline View, Roll-In Shower)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Hearing Accessible (Skyline View, Roll-In Shower)

9.2 out of 10
Wonderful
(9 reviews)
  • 351 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Ocean View

Lobby

Room, 1 King Bed, Balcony, Ocean View

8.6 out of 10
Excellent
(71 reviews)
  • 351 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About this property

Loews Miami Beach Hotel – South Beach

4.5-star hotel in South Beach
Catch some rays at the beach or spend the day relaxing at Loews Miami Beach Hotel – South Beach's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.
Loews Miami Beach Hotel – South Beach offers 790 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. Flat-screen televisions come with pay movies.

Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Microwaves and refrigerators can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 hot tubs are on site along with an outdoor pool. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 16 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Loews Miami Beach Hotel – South Beach features a full-service spa, 2 hot tubs, an outdoor pool, and a health club. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink.

Business amenities at this 4.5-star property consist of a business center, meeting rooms, and limo/town car service. This Art Deco hotel also offers a sauna, a terrace, and an arcade/game room. Parking is available onsite for a surcharge.

Loews Miami Beach Hotel – South Beach has designated areas for smoking.

To-go breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and noon.
Preston's Market - Overlooking the ocean and pool, this restaurant serves breakfast only.
Bar Collins - This restaurant specializes in local and international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Rao's - Onsite restaurant. Open daily.
Miami Joe Coffee Co. - This coffee shop serves breakfast and light fare. Open daily.
Nautilus Bar & Grill - This restaurant is located by the pool. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Property amenities

Parking and transportation

  • Limo/town car service
  • Valet parking on site (USD 59 per day; includes in/out privileges)

Food and drink

  • On-the-go breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; USD 5 to 42 for adults and USD 5 to 42 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar Collins
  • Miami Joe Coffee Co.
  • Nautilus Bar & Grill
  • Preston's Market
  • Rao's

Things to do

  • 2 hot tubs
  • Arcade/game room
  • Children's club
  • Fitness classes
  • Full-service spa
  • Health club
  • Outdoor pool
  • Personal motorized watercraft
  • Playground
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Arcade/game room
  • Baby bath
  • Baby toys
  • Babysitting (surcharge)
  • Beach toys
  • Children's club (surcharge)
  • Children's games
  • Children's toys
  • In-room crib
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Playground
  • Refrigerator on request
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Beach towels
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 18 floors
  • 2 buildings
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from May 12 2025 to November 28 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, per adult, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 50.16 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Fitness center access
  • Fitness/yoga classes
  • Internet access
  • Spa access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 5 to 42 for adults, and USD 5 to 42 for children
  • Valet parking fee: USD 59 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • An in-room refrigerator is available for an additional fee
  • In-room microwave fee: USD 30 per stay
  • Rollaway bed fee: USD 35.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Hotel Loews Miami Beach
Hotel Miami Beach Loews
Loews
Loews Hotel Miami Beach
Loews Miami Beach
Loews Miami Beach Hotel South Beach
Miami Beach Hotel Loews
Miami Beach Loews
Miami Beach Loews Hotel
Loews Miami – South Miami
Loews Miami Beach Hotel – South Beach Hotel
Loews Miami Beach Hotel – South Beach Miami Beach
Loews Miami Beach Hotel – South Beach Hotel Miami Beach

Loews Miami Beach Hotel – South Beach Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 3389 out of 4785 reviews
Rating 8 - Good. 768 out of 4785 reviews
Rating 6 - Okay. 309 out of 4785 reviews
Rating 4 - Poor. 150 out of 4785 reviews
Rating 2 - Terrible. 169 out of 4785 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

NORMA, UNIVERSITY CITY

Stayed 3 nights in Jun 2025

2/10 Terrible

Susan

Was never told this hotel was undergoing renovations prior to booking.
Stayed 2 nights in May 2025

10/10 Excellent

Shereka

Stayed 2 nights in May 2025

8/10 Good

Joy

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Service was excellent, food was really good. Room needed a little update. Wasn’t as fresh and clean as I would have liked. Pillows were awful. I would suggest bringing your own. They were very hard and foam rubbery. Overall it was a nice stay. I have stayed here in the past and I would do it again, just need better pillows!!
Stayed 2 nights in Jun 2025

10/10 Excellent

Lorryn

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Anna

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel and excellent service.
Stayed 2 nights in May 2025

10/10 Excellent

michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Stayed 1 night in May 2025

10/10 Excellent

Luis

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely Beautiful property. Had a great stay and was pleasantly surprised by the customer service. Would definitely recommend to anyone vacationing to Miami.
Stayed 2 nights in May 2025

10/10 Excellent

MICHAEL, Dallas

Stayed 4 nights in May 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Apr 2025

2/10 Terrible

SOPHEA

Disliked: Staff & service, amenities, property conditions & facilities
Terrible noisy
Stayed 2 nights in May 2025

10/10 Excellent

Sandra

This was my second time staying at Loews hotel and
Stayed 3 nights in May 2025

10/10 Excellent

Glendalis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This has been my third time staying at the Loews hotel and every time I’ve stayed has been a great experience. I will definitely be back.
Stayed 4 nights in May 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in May 2025

10/10 Excellent

Frederick

Stayed 5 nights in Apr 2025

10/10 Excellent

Patricia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing family friendly/dog friendly luxury hotel directly on the beach in Miami Beach. Also convenient for business traveler
Stayed 2 nights in May 2025

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and the service exceptional
Stayed 2 nights in May 2025

10/10 Excellent

susan

Stayed 2 nights in May 2025

10/10 Excellent

Erica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived at Loews Miami Beach Hotel, we were greeted with warm hospitality and the kind of service that makes a stay truly memorable. The lobby is stunning – modern, welcoming, and infused with the unmistakable energy of Miami. Our room was spotless, stylish, and had breathtaking ocean views. The bed was incredibly comfortable, and every amenity—from plush robes to high-end bath products—made us feel pampered. The pool area was a highlight. With plenty of lounge chairs, poolside service, and direct beach access, it was easy to spend the entire day unwinding in the sun. The hotel even provides complimentary loungers on the beach, and the attendants were helpful and attentive. What truly sets Loews apart is the staff. Every person we interacted with, from the concierge to housekeeping, was kind, knowledgeable, and genuinely interested in making our stay enjoyable.
Stayed 3 nights in May 2025

10/10 Excellent

Luis M.

Stayed 4 nights in May 2025

8/10 Good

Tiffany

Stayed 3 nights in May 2025

2/10 Terrible

duncan, westbay

Business traveler
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
terrible hotel under renovation constant jack hammering go elsewhere until finished.complained to manager who diid nothing.must pre warn guests of noise
Stayed 1 night in Apr 2025

2/10 Terrible

duncan, westbay

Business traveler
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
I would avoid the hotel until renovations finished I had constant grinding and jack hammering noise.informed hotel manager who did nothing. this trip service was very bad. but after renovations I am sure will be ok.they need to prewarn guests so we can go elsewhere.
Stayed 1 night in May 2025

6/10 Okay

Deniz

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
We booked 2 rooms and despite getting bunch of perks in other hotels with our VIP membership, this hotel didn’t really offer too much. $59 food credit per room per stay. And disappointing thing is they didn’t tell us that we have to ask to charge the food separately to both rooms which we thought that we can combine these 2 under one room since we paid the 2rooms together during the check in. As a result, the hotel didn’t let us use the food credit since we booked 2 rooms and charged all the spendings to one room for sake of tracking. We called them after we checked out for clarification and they refused to issue us $59 credit. Other than that it was just OK. Although we were Expedia VIP members we failed to receive room upgrades for both. Only one room got upgraded and we were now offered an alternative. (Room with Balcony, higher floors etc) service was great in general with the some staff ready go above and beyond (kudos to Juan -the filipino- and Ahmet in breakfast service) The hotel is very outdated, and suffering from maintenance issues (loud elevators, outdated safes in the room with low battery, dirty rugs in the room and halls, thin walls between rooms) The food was very delicious with always fresh ingredients. During 5days of our stay we were very happy with the food quality. Housekeeping didn’t clean our room the day before we left. Not sure if it was intentional. Overall just ok experience but will probably go elsewhere if we visit Miami again
Stayed 4 nights in May 2025

10/10 Excellent

Natalie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it here. The pool is remarkably gorgeous along with the beach. Good snd customer service is top notch.
Stayed 3 nights in May 2025