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Best Western Gateway to the Keys

2.5 star property

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Photo gallery for Best Western Gateway to the Keys

Lobby
Free daily full breakfast
Reception
Premium bedding, in-room safe, laptop workspace, iron/ironing board
BBQ/picnic area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Parking included
$86
includes taxes & fees
Nov 10 - Nov 11

Explore the area

View in a map
411 S Krome Ave, Florida City, FL, 33034
  • Place, Prime Outlets Florida City
    ‪11 min walk‬
  • Place, Florida Keys Outlet Marketplace
    ‪18 min walk‬
  • Place, Everglades Alligator Farm
    ‪9 min drive‬
  • Airport, Miami, FL (MIA-Miami Intl.)
    ‪43 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, in-room safe, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(3 reviews)
  • 399 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, in-room safe, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave, Pool View

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Pool View | Premium bedding, in-room safe, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Pool View

8.0 out of 10
Very good
(2 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

Premium bedding, in-room safe, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

8.4 out of 10
Very good
(6 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Premium bedding, in-room safe, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, in-room safe, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(7 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View | Premium bedding, in-room safe, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

8.4 out of 10
Very good
(6 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Gateway to the Keys

Florida City hotel with outdoor pool
An outdoor pool, a 24-hour business center, and a business center are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Best Western Gateway to the Keys offers 114 air-conditioned accommodations with MP3 docking stations and safes. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site. A complimentary breakfast is offered each morning. This Florida City hotel also offers an outdoor pool, a vending machine, and multilingual staff. Complimentary self parking is available on site.

Best Western Gateway to the Keys is a smoke-free property.

A complimentary full breakfast is served each morning between 6:30 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:00 AM

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Fenced pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 150.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts only chip-and-PIN credit cards for onsite payments
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
Pool access available from 7 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

BEST WESTERN Gateway Keys
BEST WESTERN Gateway Keys Florida City
BEST WESTERN Gateway Keys Hotel
BEST WESTERN Gateway Keys Hotel Florida City
BEST WESTERN Keys
Gateway Keys
Best Western Florida City
Best Western Gateway To The Keys Hotel Florida City
Florida City Best Western
Best Gateway To The Keys
Best Western Gateway to the Keys Hotel
Best Western Gateway to the Keys Florida City
Best Western Gateway to the Keys Hotel Florida City

Reviews

Best Western Gateway to the Keys Reviews

8.4

Very Good

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 628 out of 1181 reviews
Rating 8 - Good. 292 out of 1181 reviews
Rating 6 - Okay. 138 out of 1181 reviews
Rating 4 - Poor. 71 out of 1181 reviews
Rating 2 - Terrible. 52 out of 1181 reviews

Reviews

8/10 Good

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprisingly quiet. Clean. Staff were very welcoming and helpful.
Stayed 1 night in Aug 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was just amazing the staff was amazing and lots of care for my needs. God bless you all
Stayed 2 nights in Aug 2025

10/10 Excellent

Danasia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Florida city stay

The fact that you all allowed us to check in at such a late time was enough great service but over the phone Ms. Juanita was very helpful & eager to help me out pertaining to information & checking in. There were no complaints from my family, our beds were clean, shower was clean & all the lights worked as well as outlets. Only thing I will mention that was an issue was the connection on the tv, we couldn’t watch anything on disney + due to internet & tv connection. Even after having someone help us from staff the connection wasn’t there.
Stayed 2 nights in Jul 2025

10/10 Excellent

Erin

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Jack

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It gave us a good base to explore the keys and everglades national park
Stayed 3 nights in Jul 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

griselle

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Close to my son
Stayed 4 nights in Jul 2025

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Great pool area! Beds were a little uncomfortable, but other than that the staff was on top of everything! Pool area was cleaned everyday and breakfast was always stocked!
Stayed 5 nights in Jul 2025

10/10 Excellent

LUDNER JAMES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Ali

Stayed 2 nights in Jul 2025

10/10 Excellent

Jorge

Stayed 1 night in Jul 2025

10/10 Excellent

Der

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family stay at Best Western as we travel to Florida every year for the past 8 years and we enjoyed staying here. Great service, nice staff and good breakfast. We will continue to stay with Best Western
Stayed 2 nights in Jul 2025

8/10 Good

Pam

Easy check in, good breakfast with eggs and make your own waffles. Good coffee. Clean room.
Stayed 1 night in Jul 2025

8/10 Good

Angel

Stayed 1 night in Jul 2025

10/10 Excellent

Christine

Stayed 3 nights in Apr 2025

10/10 Excellent

JEROHIM

Stayed 1 night in Jul 2025

6/10 Okay

Alba

Traveled with partner
Liked: Cleanliness, staff & service
In overall good, specially the feee breakfast buffer but ac wasnt cold and matresses were not too confortable
Stayed 2 nights in Jul 2025

10/10 Excellent

charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Daily breakfast.
Stayed 5 nights in Jul 2025

10/10 Excellent

Stephanie

Stayed 3 nights in Jul 2025

10/10 Excellent

Bertina

Stayed 3 nights in Jul 2025

4/10 Poor

Kang

Disliked: Cleanliness
Building is old, tube and seal are pretty bad job, ceiling in bathroom is very low, room is smelled and air unit is lousy when it cycling on and off.
Stayed 1 night in Jul 2025

10/10 Excellent

Yanoese, Valrico

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will Stay again
Stayed 1 night in Jul 2025

6/10 Okay

eric, E. Northport

Traveled with family
Liked: Staff & service
Disliked: Amenities
Pros: breakfast was fantastic and Hazel kept it well stocked and fresh. Cons: very uncomfortable hard beds and pillows, run down rooms, filthy pool and they let large groups of teenagers move chairs and furniture, scraping on tile floors in adjoining rooms and common areas. This went on continuously from 10pm thru 4am. IMPOSIBLE TO SLEEP . The staff is nice but they lost control of the facility. We would not return.
Stayed 2 nights in Jul 2025

6/10 Okay

Maria

Traveled with family
Liked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Julie

Liked: Staff & service
Stayed 1 night in Jul 2025