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Umbral, a Curio Collection by Hilton

4.5 star property

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Photo gallery for Umbral, a Curio Collection by Hilton

Lobby
Room, 1 King Bed (Indoor Balcony) | Down comforters, in-room safe, individually decorated, desk
Outdoor pool
Outdoor pool
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Pet friendly
  • Gym

Explore the area

Map
Calle de Venustiano Carranza 69, Centro Historico, Mexico City, 06000
  • Zócalo
    ‪7 min walk‬
  • Palacio de Bellas Artes
    ‪8 min walk‬
  • Paseo de la Reforma
    ‪3 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪8 min drive‬

Room options

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Down comforters, in-room safe, individually decorated, desk

Room, 1 Queen Bed

9.0 out of 10
Wonderful
(13 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Twin Beds (Indoor Balcony)

Down comforters, in-room safe, individually decorated, desk

Room, 2 Twin Beds (Indoor Balcony)

8.0 out of 10
Very good
(1 review)
  • 300 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony | Down comforters, in-room safe, individually decorated, desk

Suite, 1 Bedroom, Balcony

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Down comforters, in-room safe, individually decorated, desk

Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Indoor Balcony)

Room, 1 King Bed (Indoor Balcony) | View from room

Room, 1 King Bed (Indoor Balcony)

10.0 out of 10
Exceptional
(1 review)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Down comforters, in-room safe, individually decorated, desk

Suite, 1 Bedroom

9.6 out of 10
Exceptional
(5 reviews)
  • 500 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | Down comforters, in-room safe, individually decorated, desk

Room, 1 King Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 345 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed

Premium Suite, 1 King Bed | Down comforters, in-room safe, individually decorated, desk

Premium Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 550 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Umbral, a Curio Collection by Hilton

4.5-star hotel in Historic Center
Along with an outdoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. Additionally, a fitness center, a snack bar/deli, and a rooftop terrace are onsite. Change of towels is available on request.
Umbral, a Curio Collection by Hilton offers 59 accommodations with MP3 docking stations and espresso makers. These individually decorated accommodations have separate sitting areas. Beds feature down comforters. 42-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

This Mexico City hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an outdoor pool, Umbral, a Curio Collection by Hilton provides a hot tub and a fitness center. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges.

This 4.5-star property offers access to a business center and 3 meeting rooms. Event facilities measuring 19600 square feet (1821 square meters) include conference space. This luxury hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance.

Umbral, a Curio Collection by Hilton is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Terraza Umbral Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Terraza Umbral Bar - This rooftop bar serves brunch, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 10 per 24-hour period)

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 per person
  • 2 bars/lounges
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Terraza Umbral Bar
  • Terraza Umbral Restaurant

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 19,600 square feet of conference space
  • 3 meeting rooms
  • Business center

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Rooftop garden
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: USD 60
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night, plus a deposit of USD 50.00 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 15 per person
  • Fee for in-room wireless internet: USD 10.00 per 24-hour period (rates may vary)
  • Pet deposit: USD 50.00 per day
  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 60 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 8:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Umbral Curio Collection Hilton Hotel Ciudad de Mexico
Umbral Curio Collection Hilton Hotel
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Umbral, a Curio Collection by Hilton Hotel Mexico City

Umbral, a Curio Collection by Hilton Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 249 out of 327 reviews
Rating 8 - Good. 50 out of 327 reviews
Rating 6 - Okay. 10 out of 327 reviews
Rating 4 - Poor. 10 out of 327 reviews
Rating 2 - Terrible. 8 out of 327 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Avwab

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and property was nice & clean
Stayed 4 nights in Mar 2025

6/10 Okay

Nayan, Manchester

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Location and quality of the hotel is great. The pool pictures are not what you see when you arrive. Pool pictures are very deceiving and not true to real life. Restaurant staff are very rude. My bill was literally thrown at me
Stayed 2 nights in Mar 2025

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Clean.
Stayed 1 night in Mar 2025

10/10 Excellent

Bruno

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Very clean. Comfy.
Stayed 2 nights in Mar 2025

10/10 Excellent

Brian L

Stayed 3 nights in Mar 2025

10/10 Excellent

Elena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel ! Everything is near by. Very clean and staff is friendly and accommodating. I will come back again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Caroline

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very chic hotel and nice staffs !
Stayed 1 night in Mar 2025

10/10 Excellent

Antonio

Stayed 4 nights in Mar 2025

10/10 Excellent

Dionisio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was exceptional, the only minor downside was that the turntable was not working.
Stayed 3 nights in Mar 2025

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel ! Staff is pleasant and I loved the room and decor of the hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Kanak

Stayed 3 nights in Feb 2025

10/10 Excellent

Cliff

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff, excellent rooms, nice staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Courtney Denise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Umbral was incredibly warm and helpful. They made our stay very comfortable. The room was very nice. The design of the building was cool (especially the elevator), and the cafe downstairs, Ojo de Agua has delicious juices, and a good breakfast menu. The area around the hotel is a bit loud and congested, which was the downside.
Stayed 4 nights in Feb 2025

10/10 Excellent

Sara

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Super nice, super clean. Incredible historical interior architecture mixed with modern rooms
Stayed 1 night in Feb 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Danuta

Liked: Cleanliness, staff & service, property conditions & facilities
Very small sign , difficult to find, very dark lobby, slippery marble on floor
Stayed 4 nights in Jan 2025

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel not great

Good hotel. Communication was a little lacking in the restaurant Paxia. The restaurant Olivia was much better. We had an issue where we really needed help and they were not helpful at all. I would not stay there again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Mayra, Kissimmee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property. Their staff were excellent corteuos and helpful. We loved it.
Stayed 3 nights in Feb 2025

10/10 Excellent

Viridiana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this hotel was so beautiful! the architecture was divine, staff was so friendly and helpful. i will definitely be coming back!!!
Stayed 4 nights in Feb 2025

10/10 Excellent

Ricardo Ernesto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying at this amazing Umbral, a Curio Collection by Hilton in Centro Historico, Location was great walking distance to Cathedral and great Restaurants but what made espectacular was the staff who works there, with a smile made our stay unforgettable. We want to thank Andrea, Ingrid, Hanna and Abraham also the great Bellboys who went above and beyond to make sure we were ok going and coming. Also Alex who came in helped when my uber didn't show up on time he was able to get us another ride asap. The great bell boys who took care of us when we got there were Gustavo also Ray and Guadalupe one last person i think was security her tag name was Sandee.. We can't thank them enough for their kindness and be able to give us a little card of appreciation. that was absolutely amazing.
Stayed 3 nights in Feb 2025

10/10 Excellent

Rodolfo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Words cannot describe the great service. I was starting to think it was home.
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great experience in a very unique hotel
Stayed 3 nights in Feb 2025

10/10 Excellent

Uriel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, very clean, unlimited free water, absolutely great concierge staff. My only issue was temperature control in the room. The thermostat did not seem to be working. At night outside temperature went down to 2 degrees C and it was impossible to sleep without a portable heater by the bedside. I do wonder if the rooms stay cool during the hot months.
Stayed 4 nights in Jan 2025