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Sevilla Palace Hotel

4.0 star property

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Photo gallery for Sevilla Palace Hotel

Indoor pool, outdoor pool
Exterior
Restaurant
Interior entrance
Panoramic Suite, 2 Queen Beds, City View, Tower | In-room safe, desk, laptop workspace, iron/ironing board

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
$112
includes taxes & fees
Jan 10 - Jan 11

Explore the area

View in a map
Mexico City
  • Place, Paseo de la Reforma
    ‪1 min walk‬
  • Place, Senate of the Republic
    ‪2 min walk‬
  • Place, Monument to the Revolution
    ‪5 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(93 reviews)
  • 323 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(102 reviews)
  • 322 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Panoramic Suite, 2 Queen Beds, City View, Tower

Panoramic Suite, 2 Queen Beds, City View, Tower | In-room safe, desk, laptop workspace, iron/ironing board

Panoramic Suite, 2 Queen Beds, City View, Tower

  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(27 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 Queen Bed

In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 2 Queen Beds

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, 2 Queen Beds, City View, Tower

Superior Suite, 2 Queen Beds, City View, Tower | Living area | 40-inch flat-screen TV with cable channels, TV

Superior Suite, 2 Queen Beds, City View, Tower

  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Loft

Deluxe Loft | In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Loft

  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Loft

Executive Loft | In-room safe, desk, laptop workspace, iron/ironing board

Executive Loft

  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Sevilla Palace Hotel

4-star hotel in Reforma
2 restaurants, an indoor pool, and an outdoor pool are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a health club, and a poolside bar.
Sevilla Palace Hotel offers 413 air-conditioned accommodations with safes and complimentary bottled water. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a health club.
In addition to a children's pool and an indoor pool, Sevilla Palace Hotel provides an outdoor pool and a health club. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and 6 meeting rooms. Event facilities measuring 11 square feet (1 square meters) include a conference center. This business-friendly hotel also offers a rooftop terrace, multilingual staff, and gift shops/newsstands. Onsite secured self parking and valet parking are complimentary.

Sevilla Palace Hotel has designated areas for smoking.

Sevilla Palace Hotel has 2 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Free valet parking on site
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Things to do

  • Children's pool
  • Health club
  • Indoor pool
  • Outdoor pool
  • Shopping

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Business center
  • Conference center (11 square feet of space)

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 23 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 8:00 AM to 10:00 AM
Free in-room WiFi has a 2-device limit

Property is also known as

Hotel Sevilla Palace
Palace Hotel Sevilla
Sevilla Hotel Palace
Sevilla Palace
Sevilla Palace Hotel
Sevilla Palace Hotel Mexico City
Sevilla Palace Mexico City
Sevilla Palace Hotel Mexico City

Sevilla Palace Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2015 out of 3069 reviews
Rating 8 - Good. 613 out of 3069 reviews
Rating 6 - Okay. 242 out of 3069 reviews
Rating 4 - Poor. 93 out of 3069 reviews
Rating 2 - Terrible. 106 out of 3069 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Graciela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Environment. Room too cold
Stayed 3 nights in Oct 2025

10/10 Excellent

Efren

Stayed 3 nights in Oct 2025

10/10 Excellent

Victor Eduardo

Stayed 2 nights in Oct 2025

6/10 Okay

Dean

Business traveler
Liked: Staff & service
I've stayed in the Sevilla Palace dozens of times over the years and it is definitely decent value for your money. I also like the 1970's style of the building super cool. The location is also solid for meetings on Reforma. That said, the place is definitely dated. It's clean and well maintained, but it's impossible to get around the fact that it was last updated a long time ago and stuff is starting to be in bad repair. I'd also update the gym; it's a time capsule of the 1980s. That said, I would (and will) stay here again, no problem. It's just not in my top 5 for Mexico City, and years ago it used to be one of my go-to hotels.
Stayed 2 nights in Sep 2025

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Sep 2025

8/10 Good

Teresa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The shower door does not keep water inside. Bathroom floor gets flooded.
Stayed 3 nights in Sep 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and friendly staff
Stayed 3 nights in Sep 2025

10/10 Excellent

Ruben

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second stay here back to back at this property. Love it here. Great looking Hotel inside and out. Amazing places to eat all around and near by. I will return.
Stayed 5 nights in Sep 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Considero que podrían mejorar la calidad de los colchones y sus bases ya que son ruidosos y se mueven mucho, asimismo el mantenimiento de su grifería deja mucho que desear
Stayed 1 night in Sep 2025

10/10 Excellent

Marco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente gracias
Stayed 1 night in Sep 2025

8/10 Good

Wilfrido R, Edina

Stayed 1 night in Sep 2025

10/10 Excellent

Oscar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, great service, convenient location
Stayed 1 night in Sep 2025

10/10 Excellent

Adriana

Stayed 2 nights in Sep 2025

10/10 Excellent

PAULINO

Stayed 3 nights in Sep 2025

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s location on the reforma
Stayed 2 nights in Sep 2025

10/10 Excellent

Evelyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Nice people..everyday room clean perfectly. Love ❤️
Stayed 9 nights in Sep 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent

Open the pool bar at twice a week. Better pillows, they are very lumpy and not comfortable. USB and usb-c ports in the rooms. The curtains actually close and keep the room in darkness! That is rare! Good, clean rooms. Very nice hotel, very friendly and helpful staff. Hector-bellhop, was excellent. Breakfast was very good. We will return. Thank you!
Stayed 7 nights in Sep 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is perfect! In the heart of the city close to everything, the staff is super friendly and helpful. The room was nice and beds comfortable. Amazing! Will be coming back!
Stayed 3 nights in Sep 2025

6/10 Okay

JUAN

Business traveler
Disliked: Property conditions & facilities
My room ugly all-around
Stayed 1 night in Aug 2025

6/10 Okay

Paulo

Traveled with group
Liked: Staff & service
The hotel is in a great location. However, the hotel is old and needs a renovation (specially the bathrooms). If you don't want to spend money on the hotel but want a great location I would recommend staying here.
Stayed 3 nights in Sep 2025

10/10 Excellent

Eloy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. I usually stay here when I visit CDMX.
Stayed 1 night in Aug 2025

10/10 Excellent

Jackson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

6/10 Okay

Gerardo

Stayed 2 nights in Sep 2025

10/10 Excellent

Arlenne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean the staff working there was always willing to help with anything that guests might need.
Stayed 5 nights in Sep 2025

10/10 Excellent

craig

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed five nights and loved it. Great location and easy to walk to all surrounding areas (Roma, etc). We will stay here again.
Stayed 5 nights in Sep 2025