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Segovia Regency Hotel

3.0 star property

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Photo gallery for Segovia Regency Hotel

Lobby
Breakfast, lunch, dinner served; international cuisine
Hallway
Lobby sitting area
Property entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Parking included
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
$49
includes taxes & fees
Dec 1 - Dec 2

Explore the area

View in a map
Av Chapultepec 328, Col. Roma Norte, Mexico City, CDMX, 6700
  • Place, Angel of Independence Monument
    ‪8 min walk‬
  • Place, Paseo de la Reforma
    ‪8 min walk‬
  • Place, U.S. Embassy
    ‪8 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪18 min drive‬

Room options

View all photos for Room Standard

1 bedroom, desk, bed sheets

Room Standard

  • 215 sq ft
  • Sleeps 2

View all photos for Room Standard

1 bedroom, desk, bed sheets

Room Standard

7.4 out of 10
Good
(3 reviews)
  • 322 sq ft
  • Sleeps 4

View all photos for Standard Room

Standard Room | 1 bedroom, desk, bed sheets

Standard Room

8.4 out of 10
Very good
(85 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | 1 bedroom, desk, bed sheets

Standard Double Room, 2 Double Beds

7.6 out of 10
Good
(15 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Segovia Regency Hotel

3-star hotel in Roma Norte
This hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. Valet parking is free. Additionally, a business center, a meeting room, and concierge services are onsite.
Segovia Regency Hotel offers 120 accommodations with hair dryers. Cable television is provided.

Bathrooms include showers and bidets. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a business center and a meeting room.

This Mexico City hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Onsite self parking and covered valet parking are complimentary.

Segovia Regency Hotel has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 11:30 AM.
Segovia - This family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Free secured, covered valet parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: MXN 80 to 130 for adults and MXN 80 to 130 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Segovia

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 80.00 to 130.00 for adults, and MXN 80.00 to 130.00 for children
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Hotel Regency Segovia
Hotel Segovia
Hotel Segovia Regency
Segovia Regency
Segovia Regency Hotel
Segovia Regency Hotel Mexico City
Segovia Regency Mexico City
Regency Mexico City
Regency Hotel Segovia
Segovia Regency Mexico City
Segovia Regency Hotel Hotel
Segovia Regency Hotel Mexico City
Segovia Regency Hotel Hotel Mexico City

Segovia Regency Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 596 out of 1017 reviews
Rating 8 - Good. 268 out of 1017 reviews
Rating 6 - Okay. 96 out of 1017 reviews
Rating 4 - Poor. 33 out of 1017 reviews
Rating 2 - Terrible. 24 out of 1017 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Merrill

Liked: Cleanliness, staff & service
Great location, sidewalk in need of repair, great hot shower, internet stable. The view out of my window was of rooftop ventilation vent. Inside view to top it off. Not very pretty! I guess for the price ok, but next time I’ll request a better view from the window.
Stayed 3 nights in Aug 2025

6/10 Okay

Bijoyendra

Stayed 3 nights in Jun 2025

6/10 Okay

Alex

Disliked: Staff & service, amenities, property conditions & facilities
I have stayed in the property several years ago, I like the location but the property with reason has aged and management has kept the property like back in the 80's, didn't feel the staff really approachable and felt like they were doing me a favour to dine and use the hotel services
Water pooling from using the shower
Stayed 6 nights in Jul 2025

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jul 2025

10/10 Excellent

Esteban

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Miguel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo esta cerca del hotel como atracciones turísticas y sus desayunos deliciosos y a buen precio
Stayed 5 nights in Jun 2025

10/10 Excellent

Miguel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cerca de las atracciones turísticas
Stayed 1 night in Jun 2025

2/10 Terrible

PABLO

Stayed 1 night in Jul 2025

6/10 Okay

Ricardo, Córdoba

Liked: Staff & service, property conditions & facilities
Habia un olor horrible a marihuana en el 5to piso donde me hospedé, habia algunos huespedes que se la pasaron fumando y el humo entraba a mi habitacion, fue desagradable porque viajé con una menor de edad
Stayed 1 night in Jun 2025

2/10 Terrible

yesenia

Disliked: Cleanliness, amenities
Bad experience. We found bedbugs. My mom was bitten. And the workers only told my mom that they can change the sheets for her!! No help at all! And i didn’t even get reimbursed for what I pay!
Stayed 2 nights in Jun 2025

10/10 Excellent

Nestor

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location to Zona Rosa, Roma Norte and the Reforma. Very walkable. Safe at night. Room was clean and everything worked. That said shower drain was quite slow; shower pan quickly filled up…not a big bother. No plugs by the bed so I couldn’t use my cpap machine. My extension cord wasn’t long enough. Had to charge phone and watch at desk away from bed. Always seemed slow at that plug. Found bathroom plug to work much better speedwise and charging unit wouldn’t overheat like at desk. Hard to adjust temp without a fan or room specific AC. Was hot during the day. If I opened window…lost some privacy. At one point a little girl staying in the room across the central open space was waving at me and I could see a parent walking behind her. If I closed the curtain I lost any ventilation. At night they sometimes ran a central AC. If window open at night…party/bar noise can be noticeable. Cleaning staff was nice; desk clerks often seemed bothered if I had a question or required assistance. My door key had to be re-programmed twice. I stayed longer in CDMX but did change hotels. Although I gave a 4 overall, doubt I will return if other options exist.
Stayed 4 nights in Jun 2025

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t plan on getting any sleep here

The pillows have the feel of a sack of potatoes, the mattress has the comfort of a slab of rock with springs, & all the bedding is polyester. Even with the windows closed it’s too loud to sleep. Windows must be left open because the air con doesn’t come on until 1 am. There are only two electrical outlets & the bathroom light switch prevents any plug larger than a standard one from maintaining contact with the outlet. The WiFi is intermittent & when functioning I couldn’t stream music, much less video. The room safe had the lock mechanism removed. I politely asked the restaurant staff for utensils (to eat the fruit I purchased) and they gave me plastic ones! The staff isn’t friendly and isn’t bilingual. In short, don’t trust the amenities the Segovia claims to have. I would not recommend staying there and I certainly will never return.
Stayed 5 nights in Jun 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. Exelent atention. Excellent people., Excellent foid at the restaurant.
Stayed 1 night in May 2025

10/10 Excellent

Wei

Stayed 6 nights in May 2025

8/10 Good

Osyris

Stayed 2 nights in May 2025

10/10 Excellent

Denise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price for a great hotel. Safe and clean. Great staff.
Stayed 1 night in May 2025

10/10 Excellent

Carlos E

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

6/10 Okay

Ethan

Disliked: Amenities, property conditions & facilities
No A/C, clean and friendly staff
Stayed 3 nights in May 2025

8/10 Good

Killian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Holiday, Oceanside

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is surprisingly nice for the price. The location is excellent. Close to the Zona Rosa and North Roma, which is a better neighborhood than the Zona Rosa now. Also the Metro is right there for a more efficient transportation system than anything on the surface, although jammed during rush hours.
Stayed 7 nights in May 2025

10/10 Excellent

Juan, Norwalk

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, safe, quiet, a lot of dining optios
Stayed 2 nights in May 2025

10/10 Excellent

Anika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, especially for the price. The hotel is a bit dated but is clean. Would stay again given great value for money
Stayed 4 nights in Apr 2025

10/10 Excellent

Cesar, Zapopan

Liked: Cleanliness, staff & service, property conditions & facilities
Un excelente lugar para hospedarse si se busca ir a un concierto al estadio gnp
Stayed 2 nights in Apr 2025

10/10 Excellent

Juan

Stayed 1 night in Apr 2025