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ONTO Alvaro Obregon Mexico City

4.0 star property

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Photo gallery for ONTO Alvaro Obregon Mexico City

Premium Double Room | Minibar, in-room safe, laptop workspace, blackout drapes
Grand Double Room | Terrace/patio
Front of property - evening/night
Standard Double Room | Television
Rooftop terrace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Bar
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
43 Avenida Fco . I. Madero Roma Norte, Mexico City, CDMX, 06700
  • Paseo de la Reforma
    ‪18 min walk‬
  • Angel of Independence Monument
    ‪2 min drive‬
  • U.S. Embassy
    ‪4 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪10 min drive‬

Room options

View all photos for Premium Double Room

Premium Double Room | Minibar, in-room safe, laptop workspace, blackout drapes

Premium Double Room

  • 732 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double Room

Comfort Double Room | Living area | 55-inch Smart TV with digital channels

Comfort Double Room

  • City view
  • 581 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Double Room

Grand Double Room | Minibar, in-room safe, laptop workspace, blackout drapes

Grand Double Room

  • 775 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Double Room

Luxury Double Room | Minibar, in-room safe, laptop workspace, blackout drapes

Luxury Double Room

  • 861 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

Classic Double Room | Minibar, in-room safe, laptop workspace, blackout drapes

Classic Double Room

  • 581 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, laptop workspace, blackout drapes

Superior Double Room

  • 689 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Double Room

Exclusive Double Room | Minibar, in-room safe, laptop workspace, blackout drapes

Exclusive Double Room

  • City view
  • 506 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Television

Standard Double Room

  • 506 sq ft
  • Sleeps 2
  • 1 King Bed

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  • Parking included
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4.6 out of 5, Wonderful, (388)
$131 nightly
The price was $169
The price is $131 total
includes taxes & fees
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About this property

ONTO Alvaro Obregon Mexico City

4-star hotel in Roma Norte
Along with a restaurant, this smoke-free hotel has a bar/lounge and a rooftop terrace. WiFi in public areas is free. Other amenities include concierge services and a 24-hour front desk.
ONTO Alvaro Obregon Mexico City offers 59 air-conditioned accommodations with minibars and espresso makers. Accommodations at this 4-star hotel have kitchenettes with stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). 55-inch Smart televisions come with digital channels. Additionally, rooms include safes and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Mexico City hotel also offers a rooftop terrace and concierge services.

ONTO Alvaro Obregon Mexico City is a smoke-free property.

Rufus - Onsite restaurant.
Roof top - Onsite rooftop bar. Guests can enjoy alfresco dining (weather permitting). Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Roof top
  • Rufus

Family friendly

  • Dining table
  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • No elevator

More

  • 1 building
  • 6 floors
  • Built in 2025
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Cookware, dishware, and utensils
  • Dining table
  • Espresso maker
  • Kitchenette
  • Microwave
  • Mini-fridge
  • Minibar
  • Stovetop

More

  • Air conditioning
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of MXN 4000 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

ONTO Alvaro Obregon Mexico City Hotel
ONTO Alvaro Obregon Mexico City Mexico City
ONTO Alvaro Obregon Mexico City Hotel Mexico City

ONTO Alvaro Obregon Mexico City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 17 out of 22 reviews
Rating 8 - Good. 2 out of 22 reviews
Rating 6 - Okay. 0 out of 22 reviews
Rating 4 - Poor. 3 out of 22 reviews
Rating 2 - Terrible. 0 out of 22 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

Aileen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel felt new and the pictures are as listed on the site! The staff was super nice and the hotel felt extremely well located. Tons of restaurants, bars, and shopping within walking distance Would recommend to a friend!
Stayed 7 nights in Apr 2025

10/10 Excellent

Alnardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible area near so many dining options and walkable distance to all of the prime locations
Stayed 6 nights in Apr 2025

4/10 Poor

miles

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Terrible Customer Service

A great location and new furnishings are about the only positives. Terrible customer service, all done via what's App, and just not very helpful. Other than the lovely lady serving on the roof bar everyone else made you feel like you were in the way, not a single smile. I could list 20+ problems with this place. For example, " please can I have some ice, no sorry you'll have to come down to the restaurant and ask them". Went down, and then told I'd have to bring a glass from my room if I wanted some as they were a different company. No milk in room, "please could I have some". No sorry we don't provide that" Both v minor but just examples of no customer service. "Please could I get a late check out, happy to pay ?" "No sorry, we're completely full". Checked on line and there were lot's of rooms available" Please note the restaurant as previously mentioned while apparently part of the hotel, is not. If you eat there you can't put this on your hotel bill, you have to pay there and then. Just not a good experience, there are a lot of hotels in Mexico City, far cheaper and offering better service.
Stayed 4 nights in Apr 2025

8/10 Good

Gabriel

Stayed 4 nights in Apr 2025

10/10 Excellent

Vikram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ONTO April 2025

Amazing experience at this hotel and would definitely stay again. The room was beautiful, spacious and comfortable and had a very generous amount of storage. We also really looked forward to the fresh pastries and coffee each morning on the rooftop.
Stayed 3 nights in Apr 2025

10/10 Excellent

Hinnah

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great place to stay! Very beautiful room and garden rooftop. There was an issue with water, but hotel was very accommodating and helpful.
Stayed 6 nights in Mar 2025

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasure staying at Onto. From being welcomed by the staff to being taken care of. The facility was very beautiful and aesthetically pleasing. The rooms were comfortable and clean, you can still smell the new scent. The rooftop was amazing. The area has so many options to eat, everything was walking distance. This place is totally recommended and will definitely come back for future trips to CDMX.
Stayed 3 nights in Mar 2025

8/10 Good

Allyson

Traveled with partner
Liked: Cleanliness, staff & service
Beautiful property but seems to be experiencing some teething issues. Our AC was leaking and it took 2 tries to fix. There was one night where there was a lot of noise from the pipes. We had the terrace apartment which looks like a private garden but we could not enjoy because of mosquitoes. Our room was below street level so you hear the city but it feels very private. I did not notice any noise at night. We seem to have been unlucky with the restaurant next to the lobby. I saw it open in the morning only. I was hoping for a hotel that would have a bar to grab a drink from after a day out or before dinner, which happened to be 5 pm for us. But the restaurant was no longer open and the roof bar service didn’t start till 6 pm. I think if I had been able to stock up our room with drinks and snacks I would have enjoyed the property more, but as it was, the options on hand were kind of limited. I would recommend the hotel to others but recommend buying some refreshments to enjoy the vibe of the beautifully decorated rooms. The location is also excellent.
Stayed 2 nights in Mar 2025

10/10 Excellent

Vorathep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Andrew

Stayed 6 nights in Feb 2025

10/10 Excellent

Vicky

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alexa Experience Manager was the best !!!! 5 ⭐️ And Lorenzo at Front desk awesome
Stayed 4 nights in Feb 2025

10/10 Excellent

Vicky

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff
Stayed 2 nights in Feb 2025

10/10 Excellent

Mariana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nuestra habitación (terraza interna) estuvo muy agradable y silenciosa, el personal muy amable desde antes de llegar contestó a mis preguntas y pudieron tener lista la habitación antes de la hora del check-in. También resguardaron nuestras pertenencias el último día para que pudiéramos seguir disfrutando de la colonia Roma. Se tiene a distancia cambiable restaurantes y cafeterías. Tuvimos una excelente estancia.
Stayed 2 nights in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy Bien

Nos gusto mucho el estilo, decoracion y calidad de las camas y mobiliario del hotel. Nos hospedaremos aqui nuevamente en nuestro proximo viaje a Coudad de Mexico.
Stayed 4 nights in Apr 2025

10/10 Excellent

Hugo Manuel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gran lugar en una excelente ubicación!
Stayed 1 night in Apr 2025

10/10 Excellent

Darienne

Stayed 1 night in Apr 2025

4/10 Poor

Mariana

Stayed 1 night in Mar 2025

4/10 Poor

Mariana

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
El hotel muy bonito y gran diseño, desafortunadamente una experiencia de servicio muy desagradable.
Stayed 2 nights in Mar 2025

10/10 Excellent

Luis

Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

jose

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extraordinario! Atención, ubicación, arquitectura, comodidad y diseño único!!! 10/10
Stayed 1 night in Feb 2025