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NH Collection Mexico City Reforma

4.0 star property

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Photo gallery for NH Collection Mexico City Reforma

Exterior
Reception
Meeting facility
Meeting facility
Premium Room, Terrace (2 Double Beds) | Premium bedding, minibar, in-room safe, desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
$118
includes taxes & fees
Dec 25 - Dec 26

Explore the area

View in a map
Liverpool No 155, Mexico City, 06600
  • Place, Angel of Independence Monument
    ‪7 min walk‬
  • Place, Paseo de la Reforma
    ‪7 min walk‬
  • Place, U.S. Embassy
    ‪7 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪22 min drive‬

Room options

View all photos for Superior Room

Superior Room | Premium bedding, minibar, in-room safe, desk

Superior Room

8.8 out of 10
Excellent
(76 reviews)
  • 296 sq ft
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

View all photos for Premium Room

Premium Room | Premium bedding, minibar, in-room safe, desk

Premium Room

8.0 out of 10
Very good
(33 reviews)
  • 333 sq ft
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

9.0 out of 10
Wonderful
(9 reviews)
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Premium bedding, minibar, in-room safe, desk

Suite

  • 624 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Terrace (View)

Suite, Terrace (View) | Premium bedding, minibar, in-room safe, desk

Suite, Terrace (View)

  • 710 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Corner (View, Extra Bed, 2 adults + 1 child)

Premium bedding, minibar, in-room safe, desk

Junior Suite, Corner (View, Extra Bed, 2 adults + 1 child)

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Extra Bed 2 adults + 1 child)

Premium bedding, minibar, in-room safe, desk

Suite (Extra Bed 2 adults + 1 child)

  • 624 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room (2 Double Beds)

Superior Room (2 Double Beds) | Premium bedding, minibar, in-room safe, desk

Superior Room (2 Double Beds)

  • 226 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room (2 Double Beds)

Premium Room (2 Double Beds) | Premium bedding, minibar, in-room safe, desk

Premium Room (2 Double Beds)

8.4 out of 10
Very good
(7 reviews)
  • 237 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, Terrace (View)

Premium Room, Terrace (View) | Premium bedding, minibar, in-room safe, desk

Premium Room, Terrace (View)

8.0 out of 10
Very good
(2 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Room, Terrace (2 Double Beds)

Premium Room, Terrace (2 Double Beds) | Premium bedding, minibar, in-room safe, desk

Premium Room, Terrace (2 Double Beds)

  • 237 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

NH Collection Mexico City Reforma

4-star hotel in Reforma
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite. Housekeeping is available on request.
NH Collection Mexico City Reforma offers 306 air-conditioned accommodations with minibars and espresso makers. Beds feature premium bedding. A pillow menu is available. LCD televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
NH Collection Mexico City Reforma features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and 16 meeting rooms. This business-friendly hotel also offers a terrace, tour/ticket assistance, and concierge services. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Parking is available onsite for a surcharge.

NH Collection Mexico City Reforma is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 11:00 AM and on weekends between 7:00 AM and noon.
NH Collection Mexico City Reforma has a restaurant on site.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Self parking on site (MXN 208 per day)
  • Valet parking on site (MXN 208 per day)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; MXN 297 to 396 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 100% renewable energy
  • 17 floors
  • 2 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1972
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 689
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 630 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 297 to 396 per person
  • Airport shuttle fee: MXN 800 per vehicle (one way)
  • Self parking fee: MXN 208 per day
  • Valet parking fee: MXN 208 per day
  • Pet fee: MXN 630 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: MXN 689 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

Property is also known as

Hotel NH Mexico City
Nh Hotel Mexico City
Nh Hotels Mexico City
Nh Mexico City Hotel Mexico City
NH Mexico City Reforma
NH Mexico City Reforma Hotel
Reforma Hotel
NH Collection Mexico City Reforma Hotel
Collection Reforma Hotel
NH Collection Mexico City Reforma
Collection Reforma
NH Collection Mexico City Reforma Hotel
NH Collection Mexico City Reforma Mexico City
NH Collection Mexico City Reforma Hotel Mexico City

Reviews

NH Collection Mexico City Reforma Reviews

8.2

Very Good

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 777 out of 1485 reviews
Rating 8 - Good. 337 out of 1485 reviews
Rating 6 - Okay. 166 out of 1485 reviews
Rating 4 - Poor. 105 out of 1485 reviews
Rating 2 - Terrible. 100 out of 1485 reviews

Reviews

8/10 Good

Delfina

Traveled with partner
They need to concentrate on cleaning the rooms
Stayed 8 nights in Aug 2025

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Fay

Stayed 2 nights in Aug 2025

10/10 Excellent

manuel

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
A hotel it’s not only a building, or a great location , a hotel is an experience and what makes that happen is the people. Efficiency, and service from the heart , we found a new home away from home . Thank you for every single gesture but also every genuine smile , we felt it in our heart we take it with us . Again thank you
Stayed 6 nights in Aug 2025

10/10 Excellent

Fernanda

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and staff very friendly and helpful. Their reception is open 24 hours per day, which really helps for those who arrive late in the evening or if you need any assistance. Breakfast was also super good!
Stayed 2 nights in Aug 2025

2/10 Terrible

GUSTAVO ADOLFO MICHELANGE

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveler

Business traveler
Liked: Property conditions & facilities
Disliked: Room comfort

Terrible noise

Noise was absolutely terrible. Impossible to sleep until the near by bars close
Stayed 2 nights in Aug 2025

8/10 Good

Sasan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice when they were reachable. No one answered when trying to call any of the departments from the room. Facilities were nice. Room needs patching, paint and grout touch ups but other than that it was good. I wish they toned down the air freshener in the lobby and 3rd floor. It was very strong. Overall I'd stay there again though
Stayed 5 nights in Aug 2025

8/10 Good

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel in conveniently located and remodeled. The AC works very well. Towels are nice and large. The breakfast buffet is pricey and they don't even have decaf coffee. There are very noisy night club next to the back of the building that will keep you up ALL night long. The shower floor has almost no depth, so water ends up all over the bathroom floor.
Stayed 4 nights in Aug 2025

2/10 Terrible

GUSTAVO ADOLFO

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Falta de limpieza y mantenimiento

El baño esta lleno de hongos
Stayed 1 night in Aug 2025

10/10 Excellent

Ricardo

Stayed 2 nights in Aug 2025

10/10 Excellent

Omar, Miami Gardens

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything great as always.
Stayed 3 nights in Aug 2025

8/10 Good

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. But if you are a light sleeper not the hotel for you!
Stayed 2 nights in Aug 2025

6/10 Okay

Michael

Business traveler
Liked: Cleanliness, staff & service, room comfort
I liked the hotel and the staff were terrific. The area is a bit noisy but that is to be expected. I wish that the climate control in the room was better. It did not seem to work properly.
Stayed 4 nights in Aug 2025

8/10 Good

Emanuele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay in Mexico City

Great hotel in a very central location. Great service. Wifi on the 14th floor was a bit unstable, much better by thd pool or in the lobby. Overall very happy with the hotel
Stayed 4 nights in Aug 2025

10/10 Excellent

elia, Brooklyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Jun 2025

10/10 Excellent

Kurt

Stayed 4 nights in Jul 2025

2/10 Terrible

Aristotle

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Great location, bad at night! Super loud at evening due to loud music around the area of clubs and night clubs especially if your room is at the higher up. Front guest terrible service, they were unapologetic and unfriendly. They need to be trained on hospitality service for sure. Housekeeping slow, they miss cleaning my room 2 days in a row! I ask front desk to clean and they didn’t clean my room until the next day. Highly do not suggest staying in this hotel for more than 1 nights! If you’re desperate of a place to stay this a a good options but I highly avoid booking at this NH Reforma location! You can get a better hotel somewhere else like Condesa or Roma Norte!
Stayed 6 nights in Aug 2025

8/10 Good

Donato

Liked: Cleanliness, staff & service
Great location, friendly staff
Stayed 3 nights in Aug 2025

8/10 Good

Wanda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno por el precio. Gran localización!
Stayed 3 nights in Aug 2025

10/10 Excellent

tatiana m, Irvine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff is excellent and the breakfast is excellent. This is the only hotel I stay when I travel.
Stayed 4 nights in Aug 2025

10/10 Excellent

KEVIN HABITH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

4/10 Poor

alejandra

Business traveler
Disliked: Cleanliness, property conditions & facilities
The room was half updated, but the bathroom was dirty, some parted the room is old.
Stayed 3 nights in Aug 2025

10/10 Excellent

Uriel

Stayed 1 night in Jul 2025

8/10 Good

Mariela Cristina

Stayed 4 nights in Aug 2025