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Get an overview of this hotel
4.5-star Mexico City hotel in Santa Fe

Popular property highlights

Free WiFi
Indoor pool
24-hour business center
Laundry facilities
Smoke-free property

Location

Located in Santa Fe, this luxury hotel is within 9 mi (15 km) of Parque Zoologico de Chapultepec, Castillo de Chapultepec, and The Angel of Independence Monument. Palacio de Bellas Artes and Torre Latinoamericana are also within 12 mi (20 km).

Hotel Features

2 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a spa tub are onsite.

Room Amenities

All 221 rooms offer thoughtful touches like espresso makers and pillow menus, as well as comforts such as Egyptian cotton sheets and down comforters. IPod docks and 24-hour room service are standard, as are LED TVs with cable channels.

Languages Spoken

  • English

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JW Marriott Hotel Mexico City Santa Fe

Ave Sante Fe 160 Col Santa F, Mexico City, CDMX 01219

Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 306.00 for adults and MXN 190 for children (approximately)
  • Fee for in-room wireless Internet: MXN 142 per day (rates may vary)
  • Airport shuttle fee: MXN 2200 per vehicle (roundtrip)
  • Self parking fee: MXN 120 per night
  • Valet parking fee: MXN 120 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at 11:00 PM

Minimum check-in age is: 21

Check-out

Check-out time is 1:00 PM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available through room service.Each guestroom is kept vacant for a minimum of 72 hours between bookings.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

Service animals are allowed

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Debit cards not accepted

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

No rollaway/extra beds available

No cribs (infant beds) available

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available through room service

gap period enforced between guest stays 72 hours

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed (service animals welcome)

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

Hotel Names

  • JW Marriott Hotel Mexico City Santa Fe
  • JW Marriott Mexico City Santa Fe
  • JW Marriott Mexico City ta Fe
  • JW Marriott Hotel Mexico City Santa Fe Hotel
  • JW Marriott Hotel Mexico City Santa Fe Mexico City
  • JW Marriott Hotel Mexico City Santa Fe Hotel Mexico City

Hotel Amenities

Property Features

In addition to a full-service spa, JW Marriott Hotel Mexico City Santa Fe features an indoor pool and a spa tub. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This 4.5-star property offers access to a 24-hour business center. This luxury hotel also offers a fitness center, a steam room, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Parking is available onsite for a surcharge.

JW Marriott Hotel Mexico City Santa Fe is a smoke-free property.

  • Bar/lounge
  • Elevator
  • Fitness facilities
  • Full-service spa
  • Indoor pool
  • 24-hour front desk
  • Conference space
  • Spa treatment room(s)
  • Porter/bellhop
  • Express check-out
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 2012
  • Dry cleaning/laundry service
  • Steam room
  • Free WiFi
  • Self parking (surcharge)
  • Free wired Internet
  • Valet parking (surcharge)
  • Smoke-free property
  • Computer station
  • Safe-deposit box at front desk
  • Spa services on site
  • Luggage storage
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • 24-hour business center
  • Concierge services
  • Conference center
  • Laundry facilities
  • Spa tub
  • Total number of rooms - 221
  • Television in common areas
  • Number of floors - 15
  • Number of buildings/towers - 1
  • Wedding services
  • Airport transportation (surcharge)
  • Multilingual staff
  • Fireplace in lobby
  • Free newspapers in lobby

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Laundry facilities

Room Amenities

JW Marriott Hotel Mexico City Santa Fe offers 221 accommodations with iPod docking stations and espresso makers. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 42-inch LED televisions come with cable channels, first-run movies, and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

  • Television
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Espresso maker
  • Room service (24 hours)
  • Designer toiletries
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Pay movies
  • Turndown service
  • Blackout drapes/curtains
  • Shower/tub combination
  • Cable TV service
  • HDTV
  • WiFi (surcharge)
  • Down comforter
  • Egyptian-cotton sheets
  • First-run movies
  • Pillow menu
  • iPod docking station
  • Rainfall showerhead
  • LED TV
  • Number of bathrooms - 1
  • Bed sheets available - no
  • Closed captioned TV
  • Grab bar - near toilet
  • Grab bar - in bathtub
  • Roll-in shower
  • Visual fire alarm
  • Lever door handles
  • Bed sheets not available

Parking

Self parking (surcharge) , Valet parking (surcharge)

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi , Free wired Internet

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 11:30 AM.

Quattro - This fine-dining restaurant specializes in Italian cuisine. Guests can enjoy drinks at the bar.

Cua - This fine-dining restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Spa Services

Oriental Spa has 5 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

  • Number of treatment rooms 5
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a steam room and a fitness center.

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