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Hyatt Regency Mexico City

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Photo gallery for Hyatt Regency Mexico City

Lobby
A spacious bar area with a long counter, red bar stools, and warm lighting.
Sundeck
Indoor pool, sun loungers
A spacious, modern dining area with a long table and red chairs, surrounded by wooden walls and decorative elements.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
The current price is $322
includes taxes & fees
Jul 26 - Jul 27

Explore the area

View in a map
Campos Eliseos No. 204 Polanco, Chapultepec, Mexico City, 11560
  • Place, Paseo de la Reforma
    ‪2 min walk‬
  • Place, Chapultepec Park
    ‪2 min walk‬
  • Place, Avenida Presidente Masaryk
    ‪3 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪30 min drive‬

Room options

View all photos for Club Room, 1 King Bed (Regency)

A modern hotel room with a large bed, a desk, a chair, a small table, and a TV mounted on the wall.

Club Room, 1 King Bed (Regency)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 178 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, a small table, and a TV mounted on the wall.

Room, 1 King Bed

9.2 out of 10
Wonderful
(81 reviews)
  • City view
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Room, 2 Twin Beds

8.8 out of 10
Excellent
(22 reviews)
  • City view
  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Room, 2 Twin Beds (View)

Room, 2 Twin Beds (View) | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Room, 2 Twin Beds (View)

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Club Room, 2 Twin Beds (Regency)

A hotel room with two beds, a desk, a chair, a large window with a city view, and a patterned wall.

Club Room, 2 Twin Beds (Regency)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Regency, Suite, 1 King Bed

Regency, Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Regency, Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 646 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite

Executive Suite | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Executive Suite

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 1001 sq ft
  • Sleeps 3
  • Free WiFi

View all photos for Room, 1 King Bed (View)

A hotel room with a large bed, a desk, a chair, a small table, a telephone, and a window with a view of the city.

Room, 1 King Bed (View)

9.2 out of 10
Wonderful
(32 reviews)
  • Park view
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Room, 2 Twin Beds (Regency, High Floor)

A hotel room with two beds, a desk, a chair, a large window with a city view, and a patterned wall.

Club Room, 2 Twin Beds (Regency, High Floor)

  • City view
  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Club Room, 1 King Bed (Regency, High Floor)

A modern hotel room with a large bed, a desk, a chair, a small table, and a TV mounted on the wall.

Club Room, 1 King Bed (Regency, High Floor)

9.8 out of 10
Exceptional
(7 reviews)
  • City view
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (View)

A hotel room with a large bed, a desk, a chair, a small table, and a window with a city view.

Room, 1 King Bed (View)

  • Sleeps 3
  • Free WiFi

View all photos for Room, 2 Twin Beds (View)

A hotel room with two beds, a desk, a chair, a window with a city view, and a padded headboard.

Room, 2 Twin Beds (View)

  • Sleeps 3
  • Free WiFi

View all photos for King Room

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

King Room

  • Sleeps 3
  • Free WiFi

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About this property

Hyatt Regency Mexico City

5-star hotel in Polanco
3 restaurants, a full-service spa, and an indoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and outdoor tennis courts are onsite.
Hyatt Regency Mexico City offers 755 accommodations with minibars and video-game consoles. Select Comfort beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. LCD televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include outdoor tennis courts, an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Swedish massages, facials, body scrubs, and body treatments.
In addition to a full-service spa, Hyatt Regency Mexico City features outdoor tennis courts and an indoor pool. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

Business amenities at this 5-star property consist of a business center, meeting rooms, and limo/town car service. This luxury hotel also offers a 24-hour fitness center, a sauna, and spa services. Onsite self parking is complimentary.

Hyatt Regency Mexico City has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 11 AM.
RULFO - This restaurant specializes in Latin American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
YOSHIMI - Overlooking the garden, this fine-dining restaurant specializes in Japanese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
TEPPAN GRILL - This fine-dining restaurant specializes in Japanese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
AMADO - Onsite coffee shop.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Valet parking on site (USD 7.30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 30 for adults and USD 15 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • AMADO
  • RULFO
  • TEPPAN GRILL
  • YOSHIMI

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • In-room massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 38 floors
  • Banquet hall
  • Built in 1987
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Pay movies
  • Smart TV with premium cable channels
  • Video game console
  • Video games

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 44 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 15 for children
  • Valet parking fee: USD 7.3 per day
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Mexico City
Hyatt Regency Hotel Mexico City
Hyatt Regency Mexico City
Mexico City Hyatt
Mexico City Hyatt Regency
Regency Hyatt Mexico City
Hotel Nikko Mexico City
Hyatt Regency Mexico City Hotel

Hyatt Regency Mexico City Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1203 out of 1463 reviews
Rating 8 - Good. 151 out of 1463 reviews
Rating 6 - Okay. 52 out of 1463 reviews
Rating 4 - Poor. 27 out of 1463 reviews
Rating 2 - Terrible. 30 out of 1463 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, good restaurants well located
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

GABRIEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love their location and breakfast!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Danilo

Liked: Cleanliness, property conditions & facilities
Great stay!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Location and hospitality
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Eliecer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent overall hotel. I have stayed twice here. Beautiful hotel in the perfect location.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities
We had a great experience with the amazing staff, the delicious food and excellent location!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

KYRIAKOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, nice clean rooms. Staff very friendly
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Molly

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great, location was great, room was comfortable and quiet.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent restaurants in the property and near many other Michelin levels
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff and location.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

MAHESH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very attentive and helpful
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

EZRA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 8 nights in Mar 2026
Verified

10/10 Excellent

DANIEL

Liked: Cleanliness, amenities, property conditions & facilities
Nice room, good restaurants, easy to get a cab.
Stayed 10 nights in Jan 2026
Verified

10/10 Excellent

Hernan

Liked: Cleanliness, staff & service, amenities
Nice rooms, great beds
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

thomas j

Liked: Cleanliness, property conditions & facilities
Terrific stay in Mexico
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Neal

Liked: Cleanliness, property conditions & facilities
The staff, service and food were all excellent.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities
Convenient and clean good breakfast
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Anie

Liked: Amenities
Very comfortable and friendly staff.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good. Staff worked very hard
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Shaheen

Liked: Cleanliness, amenities, property conditions & facilities
Great room, location in a safe but convenient location with lots of restaurants within walking distance
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Marielena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is super friendly and helpful, hotel was clean and well maintained definitely stay there again,
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Travis

Liked: Cleanliness, amenities, property conditions & facilities
It was a great breakfast and view
Stayed 3 nights in Jan 2026