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Hotel Juarez

2.5 star property

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Photo gallery for Hotel Juarez

Front of property
Reception
Standard Room | In-room safe, bed sheets
Interior
Family Room | In-room safe, bed sheets

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Housekeeping
$39
includes taxes & fees
Jan 11 - Jan 12

Explore the area

View in a map
17 1a. Cda. 5 de Mayo Centro, Mexico City, CDMX, 06000
  • Place, Metropolitan Cathedral
    ‪3 min walk‬
  • Place, Zócalo
    ‪5 min walk‬
  • Place, Palacio de Bellas Artes
    ‪9 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room

Standard Room | In-room safe, bed sheets

Standard Room

9.0 out of 10
Wonderful
(105 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | In-room safe, bed sheets

Family Room

8.8 out of 10
Excellent
(87 reviews)
  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Juarez

Hotel in Historic Center
This smoke-free hotel features a front-desk safe and free WiFi in public areas. Change of towels is available on request.
Hotel Juarez offers 39 accommodations with safes and ceiling fans. Flat-screen televisions come with satellite channels. Bathrooms include showers. Housekeeping is offered daily and change of towels can be requested.
Hotel Juarez features a front-desk safe and an elevator. Wireless Internet access is complimentary.

Hotel Juarez is a smoke-free property.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 6:00 AM - 12:30 AM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MXN 100 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Juarez Hotel
Hotel Juarez Mexico City
Hotel Juarez Hotel Mexico City

Hotel Juarez Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1099 out of 1823 reviews
Rating 8 - Good. 495 out of 1823 reviews
Rating 6 - Okay. 155 out of 1823 reviews
Rating 4 - Poor. 41 out of 1823 reviews
Rating 2 - Terrible. 33 out of 1823 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ricardo

Stayed 1 night in Oct 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was in a great location to walk to many landmarks and shops. About 1.5 blocks from Zocolo and also there was a bbva atm kiosk on the corner. It was hard to find the first time, it is on the oppositeside from the Canada juice shop /canada hotel. We had toom 201, with window facing the alley. There was nighttime noise but not terrible. Also, I enjoyed the hot water in the shower and the cleanliness of the room and bathroom. The showerhead looked like it wasnt going to be great but the hotel is kept up well and everything works, shoer and water pressure included. There was a small restaurant in the same alley we enjoyed as they were very friendly and the food was delicious.
Stayed 3 nights in Sep 2025

10/10 Excellent

Blanca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love that it's right at downtown. Plenty of stores, restaurants and transportation.
Stayed 2 nights in Sep 2025

8/10 Good

Julie

Stayed 4 nights in Sep 2025

10/10 Excellent

Lázaro Ernesto

Stayed 5 nights in Sep 2025

10/10 Excellent

denis

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 2 nights in Sep 2025

10/10 Excellent

Vilma

Very clean
Stayed 2 nights in Sep 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 3 nights in Sep 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Berry clean and save please to stay
Stayed 5 nights in Sep 2025

10/10 Excellent

Ruben Eduardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

LUZ

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar conveniente, bastante bien ubicado para quien busca estadía en el Centro Historico.
Stayed 4 nights in Sep 2025

6/10 Okay

Cesar A

Stayed 1 night in Sep 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities

Recomendadisimo

Todo muy bien el staff super amables, el servicio de limpieza a diario en habitacion 10/10, el servicio que ofrecen de planchar la ropa excelente. Super recomendado las instalaciones a una cuadra y media de la Plaza de la Constitucion. Y en su callejon se puede ver el Desfile Militar
Stayed 7 nights in Sep 2025

8/10 Good

rossana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
El personal muy amable, todo muy limpio. Super céntrico. Le falta mayor iluminación a los cuartos y acondicionador de aire a las habitaciones que no cuentan con ventanas.
Stayed 7 nights in Sep 2025

10/10 Excellent

Graciela

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is ok for the price I pay the employee Caterine from the front desk Berry politely good hot water good size of the room clean I recommend for some reason if you don’t have any money but you want to tour with family is close to everything
Stayed 3 nights in Sep 2025

10/10 Excellent

Guillermina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good tourist place.
Stayed 3 nights in Sep 2025

6/10 Okay

Jessica

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff were all very friendly, and the hotel and room were kept clean. It was quite quiet. The location is very walkable to a lot of popular areas and office spaces. Do note: the majority of rooms do not have windows! They are dark caves, and there is no airflow, and the room is very hot; the ceiling fan doesn’t offer much for air. We were there in August and September, cooler months, and even buying and setting up our own oscillating fan didn't do a whole lot. We wouldn't survive in the summer months. I'm sure the limited rooms with the windows would make for a great stay. There is also no parking, which was proven to be a problem for us.
Stayed 13 nights in Aug 2025

10/10 Excellent

Raquel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shops nearby
Stayed 2 nights in Aug 2025

10/10 Excellent

Eduardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Juan Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Isabel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
El hotel está muy cerca del zócalo y de la alameda. La habitación estaba limpia, solo que no hay ventilación y había algo de humedad. Lo único malo fue que al llegar no aceptaron pago con tarjeta a pesar de que eso se indicaba en la página (no teníamos efectivo y eran las 10pm), la recepcionista fue algo grosera al respecto, indicando que ella "no podía predecir cuándo se iba a descomponer su terminal". Entonces recomiendo ir preparados por si algo se les descompone en el hotel ya que ellos no parecen estar preparados. También la página indica que el check-out es a la 1pm pero en realidad es a las 12pm.
Stayed 2 nights in Jul 2025

8/10 Good

Mansoor

Liked: Staff & service
Disliked: Property conditions & facilities
The location is excellent. Staff was helpful, especially Sonia. She made our check-in very pleasant. Many places to dine. Comfortable mattress and excellent and all kinds of trasportation easily accessable. The sheets and towels are due to be replaced,
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice in heart of Mexico City

Hotel Juarez is a clean, safe and friendly hotel only two blocks from the Zocalo, right in the center of Mexico City. The rooms are basic but good. There was no A/C but there was a ceiling fan which kept the room cool, and weather outside was quite comfortable, even in August. Hot water in shower was a bit slow but not an issue. Rooms have room safes, which allowed me to store valuables without worry. The bed was comfortable and staff changed sheets and towels daily. There is no restaurant in the hotel but just twenty meters from the entrance there is a very good restaurant, El Popular, which is open 24 hours. Room rates are quite attractive. All-in-all a wonderful option for staying right in the heart of Mexico City. I would definitely stay there my next visit.
Stayed 4 nights in Aug 2025

10/10 Excellent

Martin, Katy

Stayed 1 night in Jul 2025