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City Express Plus by Marriott Ciudad de México Santa Fe

3.0 star property

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Photo gallery for City Express Plus by Marriott Ciudad de México Santa Fe

Exterior
Terrace/patio
Lobby
Free daily continental breakfast
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
$63
includes taxes & fees
Jan 25 - Jan 26

Explore the area

View in a map
Juan Salvador Agraz No. 69, Mexico City, CDMX, 5348
  • Place, Santa Fe Center Mall
    ‪7 min walk‬
  • Place, Parque La Mexicana
    ‪7 min walk‬
  • Place, Ciudad de los Ninos
    ‪12 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪55 min drive‬

Room options

View all photos for Room, 2 Double Beds

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds

9.0 out of 10
Wonderful
(9 reviews)
  • 237 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(6 reviews)
  • 237 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 Queen Bed

8.0 out of 10
Very good
(13 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Bedrooms

  • Sleeps 8
  • 2 Double Beds

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About this property

City Express Plus by Marriott Ciudad de México Santa Fe

3-star hotel in Santa Fe
This smoke-free hotel features a restaurant, a fitness center, and a snack bar/deli. Free continental breakfast is provided, as well as free WiFi in public areas, a free area shuttle, and a free manager's reception. Other amenities include a 24-hour business center, valet parking, and a business center.
City Express Plus by Marriott Ciudad de México Santa Fe offers 159 air-conditioned accommodations with safes and complimentary toiletries. LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads.

This Mexico City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 17 years old are not allowed in the fitness facility without adult supervision.

Dining options at the hotel include a restaurant and a snack bar/deli. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a 24-hour business center and a meeting room. A complimentary area shuttle within 5 kilometers is available for guests. This business-friendly hotel also offers a fitness center, a terrace, and a vending machine. Onsite parking is available (surcharge).

City Express Plus by Marriott Ciudad de México Santa Fe is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
City Express Plus by Marriott Ciudad de México Santa Fe has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 5 km
  • Covered valet parking on site (MXN 95 per day)
  • Limited onsite valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Free area shuttle
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2013
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 350 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered valet parking fee: MXN 95 per day
  • Pet fee: MXN 350 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Children under 17 years old are not allowed in the fitness facility without adult supervision

Property is also known as

City Express Ciudad de México Santa Fe
City Express Ciudad México Hotel Santa Fe de
City Express Plus Santa Fe Hotel
City Express Plus Hotel
City Express Plus Santa Fe
City Express Plus
City Express Plus Santa Fe Mexico City

City Express Plus by Marriott Ciudad de México Santa Fe Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 501 out of 1010 reviews
Rating 8 - Good. 277 out of 1010 reviews
Rating 6 - Okay. 125 out of 1010 reviews
Rating 4 - Poor. 43 out of 1010 reviews
Rating 2 - Terrible. 64 out of 1010 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Salim, Benito Juarez

Stayed 3 nights in Sep 2025

4/10 Poor

mario

Traveled with family
Liked: Cleanliness, amenities
I COULN´T SLEEP THERE WAS A LOT OF NOISE AL THE NIGHT, THE PARK VALET WAS TERRIBLE, PRETTY SLOW, AND THE SAY ONE FARE AND WHEN YOU PAY IS OTHER THE FARE.
Stayed 1 night in Sep 2025

6/10 Okay

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upsale on breakfast, no kitchen utensil, small gym
Stayed 2 nights in Jul 2025

10/10 Excellent

Laura Iliana

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service per price
Stayed 1 night in Jun 2025

10/10 Excellent

Omar

Stayed 3 nights in Jun 2025

10/10 Excellent

fene, MIAMI

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 7 nights in Mar 2025

10/10 Excellent

Joaquin

Stayed 3 nights in May 2025

4/10 Poor

Rene G.

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Joaquin

Stayed 3 nights in Apr 2025

6/10 Okay

Mario

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

4/10 Poor

Aida

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very small and dirty. Specially the bathroom.
Stayed 1 night in Feb 2025

8/10 Good

Nicholas

Stayed 2 nights in Jan 2025

10/10 Excellent

OFELIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice second time staying here !
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The interior design is entertaining, unfortunately the assigned room didn't have a view other than a big concrete wall of the next building, and the room size was less than ideal. I was surprised that at checking in the highlight of Expedia results in the location and type of room assigned. Excellent service of personnel.
Stayed 3 nights in Jan 2025

10/10 Excellent

Luis David Márquez

Stayed 4 nights in Dec 2024

6/10 Okay

Jose

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Property is goodnfor the price, good location, suite was decent size BUT staff at front desk was terrible, all of them at different shifts and it was not only me, they had issues with a few other people. Seemed to be unmotivated
Stayed 3 nights in Nov 2024

10/10 Excellent

Jose Luis

Stayed 1 night in Nov 2024

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Carlos

Liked: Cleanliness
Stayed 1 night in Jun 2024

10/10 Excellent

Sonia

Stayed 1 night in Jun 2024

10/10 Excellent

Jose Abel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Very clean and excellent customer service!
Stayed 1 night in Apr 2024

8/10 Good

Maria Guadalupe

Liked: Cleanliness, property conditions & facilities
Stayed 10 nights in Dec 2023

10/10 Excellent

Elizabeth

Stayed 2 nights in Oct 2023

8/10 Good

ALDO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Todo bien, el colchon tiene sus detalles

El colchon de la cama, es un poco incómodo
Stayed 1 night in Oct 2023