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Casa Cleo Boutique Stays by Viadora

4.5 star property

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Photo gallery for Casa Cleo Boutique Stays by Viadora

Gallery Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen | Terrace/patio
Terrace/patio
City Double Room | 1 bedroom, minibar, in-room safe, individually furnished
Front of property
Reception

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Gym
  • Air conditioning
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

Map
32 Calle Mexicali Hipódromo, Mexico City, CDMX, 06100
  • World Trade Center Mexico City
    ‪2 min drive‬
  • Angel of Independence Monument
    ‪3 min drive‬
  • Chapultepec Castle
    ‪6 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪11 min drive‬

Room options

View all photos for City Room

City Room | 1 bedroom, minibar, in-room safe, individually furnished

City Room

  • 366 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Design Suite

Design Suite | 1 bedroom, minibar, in-room safe, individually furnished

Design Suite

  • 893 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for City Double Room

City Double Room | 1 bedroom, minibar, in-room safe, individually furnished

City Double Room

  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Design Apartment, 1 King Bed with Sofa bed

Design Apartment, 1 King Bed with Sofa bed | 1 bedroom, minibar, in-room safe, individually furnished

Design Apartment, 1 King Bed with Sofa bed

  • 678 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Design Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen

Design Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen | 1 bedroom, minibar, in-room safe, individually furnished

Design Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen

  • 1076 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Elite Suite

Elite Suite | Private kitchen

Elite Suite

  • 721 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Gallery Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen

Gallery Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen | 1 bedroom, minibar, in-room safe, individually furnished

Gallery Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen

  • 829 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

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About this property

Casa Cleo Boutique Stays by Viadora

4.5-star hotel in La Condesa
Along with a fitness center, this smoke-free hotel has laundry facilities and a 24-hour front desk. WiFi in public areas is free. Other amenities include tour/ticket assistance and a front-desk safe.
Casa Cleo Boutique Stays by Viadora offers 11 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished. 32-inch flat-screen televisions come with cable channels.

Bathrooms include separate bathtubs and showers and hair dryers. This Mexico City hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Casa Cleo Boutique Stays by Viadora features a fitness center, a terrace, and tour/ticket assistance. Wireless Internet access is complimentary. This Belle Époque hotel also offers laundry facilities and a front-desk safe.

Casa Cleo Boutique Stays by Viadora is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • 2 buildings
  • Belle Époque architecture
  • Built in 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per stay
Welcoming dogs only
1 total (up to 33 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators

Property is also known as

Casa Cleo Stays By Viadora
Casa Cleo Luxury Plus by Viadora
Casa Cleo Boutique Apartments by Viadora
Casa Cleo Boutique Stays by Viadora Hotel
Casa Cleo Boutique Stays by Viadora Mexico City
Casa Cleo Boutique Stays by Viadora Hotel Mexico City

Casa Cleo Boutique Stays by Viadora Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 113 out of 122 reviews
Rating 8 - Good. 8 out of 122 reviews
Rating 6 - Okay. 1 out of 122 reviews
Rating 4 - Poor. 0 out of 122 reviews
Rating 2 - Terrible. 0 out of 122 reviews

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

JANE

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at Casa Cleo. The staff were responsive to all of our requests and very knowledgeable about dining options. The location is perfect for exploring Condesa and Roma Norte. The rooms are spacious , clean and very comfortable. We would definitely stay here again.
Stayed 4 nights in Feb 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great accommodations in Condesa area

Lovely accommodations in CDMX. It felt centrally located to the places we wanted to go, enabling us to mostly walk or otherwise take short inexpensive Ubers. The bed was super comfortable, and I enjoyed the lovely terrace with a light complimentary breakfast in the morning (and appreciated that they did not put out too much food so as to save room for all the delicious food we planned to eat once we got our day started). Customer service was welcoming and friendly. Would be glad to stay here again.
Stayed 4 nights in Feb 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Casa Cleo could NOT have been a better choice.

Casa Cleo was perfect for our week-long trip. It was perfectly situated in Condesa…easy walking to parks, cafes, metro, restaurants, shops. The entire staff — managers, door attendants, housekeeping — were helpful and cheerful. Out suite had everything we needed: large bathroom with tub, step in shower and double sinks; plenty of closet and drawer space; and a kitchenette/living room. We appreciated the morning breakfast on the terrace: coffee, toast, chia pudding, fresh fruit cups. The gym on the fourth floor was a welcome antidote to all the eating we did!
Stayed 7 nights in Feb 2025

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great walkable location in Condesa. Staff was very friendly and accommodating. Room was spacious, clean and relaxing.
Stayed 3 nights in Feb 2025

10/10 Excellent

ALEX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mexico City 4 day stay

I was at Casa Cleo for a 4 day stay. It was lovely. I was in a suite which had a kitchenette and living room. It was clean, conveniently located, and the staff were amazing! I highly recommend staying here
Stayed 3 nights in Feb 2025

10/10 Excellent

Chris

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second visit here and absolutely fantastic. Rooms are huge, clean, quiet, well appointed, tons of nice touches, beautiful patios, comfortable beds. Front desk staff Mariana helped us when we missed a flight and arranged a car service and special treat for me. Excellent service, can't wait to come back. Every single detail is outstanding, and the staff couldn't be nicer.
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy Boutique Hotel in the Heart of Condesa

Our recent stay at Casa Cleo was perfect in every way. This little gem of a hotel is located in a neighborhood of tree-lined streets with plenty of great restaurants within walking distance. The staff was friendly and helpful and everything was truly impeccable. We highly recommend!
Stayed 2 nights in Feb 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great place

Really nice, comfortable place. Quiet and clean. Great staff and great location
Stayed 4 nights in Feb 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Karen, Boulder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 4 nights in Jan 2025

10/10 Excellent

Adam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel! Top-notch service

What a lovely boutique hotel! The wonderful people at Casa Cleo made me and my family feel like we had a home away from home. It’s a small hotel in a charming neighborhood, with many restaurants and shops within a 10 minute walk, as well as Parque Mexico which is nice for kids. From the moment we arrived the staff were waiting for us at the gate and quickly had us taken care of. The staff were helpful, kind and went out of their way to make us feel safe and welcome. All of our needs were met. The rooms were nice, comfy and spacious(my daughter loved the vintage records). The rooftop breakfast is a small spread of breads, yogurt, fruit and Mexican coffee, which is convenient when on the go. There is always a doorman on sight who are friendly and attentive, and always made a point to make my daughter smile, always made sure we safely got to our Uber and even vetted or tour driver on occasion. This hotel staff genuinely care about their guests and hospitality really means something here. I’ll definitely choose Casa Cleo when I’m back in Mexico City.
Stayed 6 nights in Dec 2024

10/10 Excellent

Roxana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel in a fabulous location, property seems brand new or freshly renovated. Staff made our stay perfect, they could have not been more lovely and helpful. Thank you!
Stayed 3 nights in Jan 2025

10/10 Excellent

Lauren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property seems brand new and is in great condition. Bed are comfortable, towels are plentiful, and the staff are friendly and helpful.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I had an apartment in Mexico City it would look like Casa Cleo. It is a gorgeous property.
Stayed 2 nights in Nov 2024

10/10 Excellent

Justin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Cleo was ideal. The residence is beautiful, the staff is amazing, and the neighborhood is perfect for walking to cafes and parks, and relaxing in between sightseeing activities. Would definitely return.
Stayed 7 nights in Dec 2024

10/10 Excellent

Javier

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Josie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent, very clean! Love it!
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Stayed 2 nights in Dec 2024

10/10 Excellent

Elsa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing room. Neighborhood was very safe and convenient location. Metro was conveniently located and easy to travel throughout the city.
Stayed 3 nights in Dec 2024

10/10 Excellent

Elisabeth

Stayed 1 night in Nov 2024

8/10 Good

Mathew

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Nov 2024

10/10 Excellent

Oscar

Stayed 3 nights in Oct 2024

10/10 Excellent

Karina Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Casa Cleo was amazing! The staff was very friendly and attentive. The room we got had a terrace and kitchen - it felt like home. Hotel was located in a very nice, safe neighborhood and very walkable with many restaurants around. Would highly recommend staying at Casa Cleo!
Stayed 5 nights in Oct 2024

10/10 Excellent

Rizza Alamo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love love loved staying here! I would definitely stay here again. The suite was beautiful, clean, and the service was excellent. The staff so friendly.
Stayed 4 nights in Oct 2024

10/10 Excellent

Heather, Baton Rouge

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Cleo proved to be an exceptional choice for my stay, with a standout feature being the impeccable service provided by the staff. Samara, the concierge, was incredibly knowledgeable and approachable, creating a warm and welcoming atmosphere throughout the hotel. Additionally, the hotel's location in the picturesque La Condesa area, with its stunning Art Deco buildings, added to the overall charm and appeal of the stay, making it a place I would eagerly return to in the future.
Stayed 4 nights in Oct 2024