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Camino Real Polanco Mexico

4.5 star property

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Photo gallery for Camino Real Polanco Mexico

Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers
Exterior
Deluxe Plus King | Premium bedding, minibar, in-room safe, desk
Daily buffet breakfast (MXN 490 per person)
Camino Real Club Dos Camas | Balcony view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Spa
$148
includes taxes & fees
Jan 4 - Jan 5, 2026

Explore the area

View in a map
Mariano Escobedo 700, Col Anzures, Mexico City, CDMX, 11590
  • Place, Paseo de la Reforma
    ‪5 min walk‬
  • Place, Chapultepec Castle
    ‪12 min walk‬
  • Place, Angel of Independence Monument
    ‪17 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪26 min drive‬

Room options

View all photos for Deluxe Superior Two Beds

Deluxe Superior Two Beds | Premium bedding, minibar, in-room safe, desk

Deluxe Superior Two Beds

8.8 out of 10
Excellent
(20 reviews)
  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite | Premium bedding, minibar, in-room safe, desk

Junior Suite

8.4 out of 10
Very good
(5 reviews)
  • 1184 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Fiesta

Suite Fiesta | Premium bedding, minibar, in-room safe, desk

Suite Fiesta

10.0 out of 10
Exceptional
(3 reviews)
  • 1184 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King

Deluxe King | Premium bedding, minibar, in-room safe, desk

Deluxe King

9.0 out of 10
Wonderful
(97 reviews)
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Superior King

Deluxe Superior King | Premium bedding, minibar, in-room safe, desk

Deluxe Superior King

9.4 out of 10
Exceptional
(20 reviews)
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite

Master Suite | Garden view

Master Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 1206 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Chapultepec

Suite Chapultepec | Premium bedding, minibar, in-room safe, desk

Suite Chapultepec

9.0 out of 10
Wonderful
(2 reviews)
  • 1259 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Camino Real Club King

Camino Real Club King | Premium bedding, minibar, in-room safe, desk

Camino Real Club King

9.0 out of 10
Wonderful
(21 reviews)
  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Superior Garden View King

Deluxe Superior Garden View King | Premium bedding, minibar, in-room safe, desk

Deluxe Superior Garden View King

8.4 out of 10
Very good
(5 reviews)
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Superior Garden View Two Beds

Deluxe Superior Garden View Two Beds | Premium bedding, minibar, in-room safe, desk

Deluxe Superior Garden View Two Beds

9.6 out of 10
Exceptional
(7 reviews)
  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Virreyes Superior

Suite Virreyes Superior | Premium bedding, minibar, in-room safe, desk

Suite Virreyes Superior

  • 2530 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Virreyes

Premium bedding, minibar, in-room safe, desk

Suite Virreyes

10.0 out of 10
Exceptional
(1 review)
  • 2530 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Camino Real Club Superior Double

Premium bedding, minibar, in-room safe, desk

Camino Real Club Superior Double

  • Sleeps 4
  • 2 Double Beds

View all photos for Camino Real Club Superior King

Premium bedding, minibar, in-room safe, desk

Camino Real Club Superior King

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Superior

Junior Suite Superior | Premium bedding, minibar, in-room safe, desk

Junior Suite Superior

  • Sleeps 2
  • 1 King Bed

View all photos for Camino Real Club Superior Double Garden View

Camino Real Club Superior Double Garden View | Premium bedding, minibar, in-room safe, desk

Camino Real Club Superior Double Garden View

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Camino Real Club Superior King Garden View

Premium bedding, minibar, in-room safe, desk

Camino Real Club Superior King Garden View

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Plus King

Deluxe Plus King | Premium bedding, minibar, in-room safe, desk

Deluxe Plus King

  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Plus Doble

Deluxe Plus Doble | Premium bedding, minibar, in-room safe, desk

Deluxe Plus Doble

  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Dos Camas

Deluxe Dos Camas | Premium bedding, minibar, in-room safe, desk

Deluxe Dos Camas

9.2 out of 10
Wonderful
(90 reviews)
  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Camino Real Club Dos Camas

Camino Real Club Dos Camas | Premium bedding, minibar, in-room safe, desk

Camino Real Club Dos Camas

9.6 out of 10
Exceptional
(12 reviews)
  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Camino Real Polanco Mexico

4.5-star hotel in Reforma
This smoke-free hotel features 5 restaurants, an outdoor pool, and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, 2 coffee shops/cafes, and a conference center are onsite. Housekeeping is available on request.
Camino Real Polanco Mexico offers 712 accommodations with minibars and safes. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a health club.

Children under 11 years old are not allowed in the swimming pool without adult supervision.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and manicures and pedicures.
Camino Real Polanco Mexico features an outdoor pool and a health club. Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4.5-star property offers access to a business center and 22 meeting rooms. This luxury hotel also offers spa services, a terrace, and multilingual staff. Onsite self parking is complimentary.

Camino Real Polanco Mexico is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 11:30 AM.
La Huerta - This family restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
Bistro - This restaurant specializes in international cuisine. Open daily.
Morimoto - This restaurant specializes in Japanese cuisine. Open daily.
Café Tamayo - Onsite coffee shop. Open daily.
Bar Blue Lounge - Onsite bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 3-device limit

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Secured, covered valet parking on site (MXN 125 per night)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:30 AM for a fee: MXN 490 for adults and MXN 267 for children
  • 2 coffee shops/cafes
  • 5 restaurants
  • A bar/lounge

Restaurants on site

  • Bar Blue Lounge
  • Bistro
  • Café Tamayo
  • La Huerta
  • Morimoto

Things to do

  • Art gallery
  • Health club
  • Outdoor pool
  • Shopping

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 22 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • Area rugs in public areas
  • No elevator
  • Tile flooring in public areas

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1968
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 490 for adults and MXN 267 for children
  • Covered valet parking fee: MXN 125 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Free in-room WiFi has a 3-device limit; WiFi in public areas is also free and has a 3-device limit
Parking height restrictions apply
Children under 11 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Camino Real Hotel Polanco Mexico
Camino Real Polanco Mexico
Camino Real Polanco Mexico Hotel
Camino Real Polanco Mexico Hotel
Camino Real Polanco Mexico Mexico City
Camino Real Polanco Mexico Hotel Mexico City

Camino Real Polanco Mexico Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2366 out of 3139 reviews
Rating 8 - Good. 465 out of 3139 reviews
Rating 6 - Okay. 181 out of 3139 reviews
Rating 4 - Poor. 60 out of 3139 reviews
Rating 2 - Terrible. 67 out of 3139 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Fernando C

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Polanco
Stayed 4 nights in Sep 2025

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of choices for eating and drinking. Close to Chapultepec Park!!
Stayed 5 nights in Sep 2025

8/10 Good

Elba

Traveled with family
Liked: Amenities
Laundry was brought the same day at a reasonably cost but the cost of a taxi ride to the airport was expensive. The food at the restaurant was excellent except for the appetizer at the bar.
Stayed 3 nights in Sep 2025

10/10 Excellent

Braulio

Stayed 1 night in Aug 2025

10/10 Excellent

tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Angel

Stayed 2 nights in Aug 2025

10/10 Excellent

Arturo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Phillip, London

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favourite hotel in Mexico City, the staff, the rooms and the facilities are outstanding. We always stay in the club rooms which have been refurbished with the benefit of the club access. Really a great place to stay!
Stayed 2 nights in Sep 2025

10/10 Excellent

Jose Tolovi, Paris

Stayed 8 nights in Aug 2025

8/10 Good

Jorge

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the new update on the 5th floor!
Stayed 3 nights in Sep 2025

8/10 Good

George

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Did not like all the stairways required to get to reception desk and when leaving hotel. Should be one floor for convenience with roll bags.
Stayed 1 night in Sep 2025

10/10 Excellent

Adrian

Stayed 1 night in Aug 2025

8/10 Good

John, Lake Worth Beach

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. No real complaints, just some things not as promised. I paid for VIP upgrade. Special check in was part of the deal, but I was directed to the main front desk. The vip suite was clean and comfortable, but rather odd. You enter to the living room area which looks out to kind of an industrial courtyard. No view. You head to the bedroom to find a cave. No window at all. Continue to the massive changing room big enough for a starlet and all her attendees, and onto the bathroom. Bathroom was very nice with extra amenities including a nice clothes steamer, which I really appreciated. The king bed was very comfortable. The pool are was nice, but not exceptional. It seemed excessive to totally disallow smoking a cigar anywhere but outside of the property. The pool area was a huge nice courtyard with a big lawn. No reason they could not set aside a single smoking area or just allow it anywhere.
Stayed 3 nights in Aug 2025

8/10 Good

Oscar

Traveled with group
Stayed 2 nights in Aug 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hotel that is an architectural masterpiece and a pleasure to be in. Attentive and courteous service throughout. All aeras are beautiful. My room had quality finishes and furnishings but the curtains and carpet need replacing.
Stayed 1 night in Aug 2025

10/10 Excellent

Francia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

daniel

Stayed 1 night in Aug 2025

6/10 Okay

Martha

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2025

10/10 Excellent

Linyu

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
just perfect
Stayed 1 night in Aug 2025

8/10 Good

tim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay.

Pleasant stay.
Stayed 4 nights in May 2025

8/10 Good

GUILLERMO

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

MARIANA ELIZABETH

Stayed 2 nights in Aug 2025

10/10 Excellent

Pedro Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025