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Grand Hotel Victoria Concept & Spa, by R Collection Hotels

5.0 star property

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Photo gallery for Grand Hotel Victoria Concept & Spa, by R Collection Hotels

Beach
Property preview
Boating
Suite, Lake View | View from room
Indoor pool, seasonal outdoor pool

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Via B. Castelli, 9, Menaggio, CO, 22017
  • Place, Piazza Giuseppe Garibaldi
    ‪3 min walk‬
  • Place, Menaggio Beach
    ‪8 min walk‬
  • Place, Spiaggia Lerai
    ‪9 min walk‬
  • Airport, Lugano (LUG-Agno)
    ‪47 min drive‬

Room options

View all photos for Room, Park View (Prestige)

Room, Park View (Prestige) | Premium bedding, down comforters, minibar, in-room safe

Room, Park View (Prestige)

9.4 out of 10
Exceptional
(3 reviews)
  • 280 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, Park View

Executive Room, Park View | Living area | Flat-screen TV

Executive Room, Park View

10.0 out of 10
Exceptional
(1 review)
  • 409 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Park View

Junior Suite, Park View | Premium bedding, down comforters, minibar, in-room safe

Junior Suite, Park View

  • 431 sq ft
  • 1 bedroom
  • Park view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Suite, Park View

Suite, Park View | Premium bedding, down comforters, minibar, in-room safe

Suite, Park View

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • 1 bedroom
  • Park view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Balcony, Park View (Prestige)

Room, Balcony, Park View (Prestige) | Premium bedding, down comforters, minibar, in-room safe

Room, Balcony, Park View (Prestige)

10.0 out of 10
Exceptional
(2 reviews)
  • 269 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Lake View

Premium bedding, down comforters, minibar, in-room safe

Junior Suite, Lake View

  • 431 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, Lake View

Premium bedding, down comforters, minibar, in-room safe

Suite, Lake View

  • 592 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Room, Courtyard View

Deluxe Room, Courtyard View | Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, Courtyard View

10.0 out of 10
Exceptional
(3 reviews)
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Loft, Lake View

Loft, Lake View | Premium bedding, down comforters, minibar, in-room safe

Loft, Lake View

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Suite, 1 Bedroom, Lake View

Exclusive Suite, 1 Bedroom, Lake View | Premium bedding, down comforters, minibar, in-room safe

Exclusive Suite, 1 Bedroom, Lake View

  • 592 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Terrace, Lake View

Suite, Terrace, Lake View | Terrace/patio

Suite, Terrace, Lake View

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Premium Suite, Lake View

Premium Suite, Lake View | Premium bedding, down comforters, minibar, in-room safe

Premium Suite, Lake View

  • 1076 sq ft
  • 2 bedrooms
  • Lake view
  • Sleeps 4
  • 2 King Beds

View all photos for Presidential Suite, Lake View

Presidential Suite, Lake View | Premium bedding, down comforters, minibar, in-room safe

Presidential Suite, Lake View

  • 1076 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

Similar properties

Garden Junior, Lake View | Terrace/patio
Hotel Belvedere
  • Pool
  • Spa
  • Pet friendly
  • Parking included
4.8 out of 5, Exceptional, 693 reviews
Hotel Belvedere

About this property

Grand Hotel Victoria Concept & Spa, by R Collection Hotels

5-star Menaggio hotel walkable to Menaggio Beach
2 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided. Other amenities include 2 bars/lounges, a fitness center, and a snack bar/deli.
Grand Hotel Victoria Concept & Spa, by R Collection Hotels offers 81 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub. The spa is open daily.
In addition to a full-service spa, Grand Hotel Victoria Concept & Spa, by R Collection Hotels features an indoor pool and a steam room. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This 5-star property offers access to a business center and 4 meeting rooms. This luxury hotel also offers a seasonal outdoor pool, a fitness center, and multilingual staff. Complimentary valet parking is available on site, along with a car charging station.

Grand Hotel Victoria Concept & Spa, by R Collection Hotels is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Ristorante 1827 - Onsite restaurant.
Ristorante Lago - Onsite bistro. Open daily.
Bar Manzoni - Onsite cocktail bar. Open daily.
Pool Bar Griso - Onsite bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free valet parking on site
  • Limited onsite valet parking
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • Bar Manzoni
  • Pool Bar Griso
  • Ristorante 1827
  • Ristorante Lago

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service

Business services

  • 4 meeting rooms
  • Business center

Outdoors

  • Garden
  • On a lake

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1869
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed during January, February, November, and December.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 40 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 October - 31 March, EUR 0.00 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.
  • A tax is imposed by the city: From 1 April - 30 September, EUR 5.00 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 40 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Grand Hotel Victoria Concept Spa
Grand Hotel Victoria Concept Spa by R Collection Hotels
Grand Hotel Victoria Concept & Spa, by R Collection Hotels Hotel

Grand Hotel Victoria Concept & Spa, by R Collection Hotels Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 87 out of 95 reviews
Rating 8 - Good. 2 out of 95 reviews
Rating 6 - Okay. 5 out of 95 reviews
Rating 4 - Poor. 0 out of 95 reviews
Rating 2 - Terrible. 1 out of 95 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best customer experiences we have ever had. Staff was amazing taking care of every need and helping with anything. Absolutely amazing top to bottom.
Stayed 5 nights in Sep 2025

10/10 Excellent

Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I cannot say enough good things about the Grand Hotel Victoria. From the immaculately kept grounds; beautiful lush hydrangeas, wonderful pool, exceptional restaurants, to the staff. The staff is friendly, accommodating, and made me and my fiancé feel right at home. We had several hiccups with travel along to and from Como and the staff went above and beyond to make sure we got to our destinations safely and smoothly. To travelers: do check out the local gelato spot that is a 5 minute walk from the hotel (pro-tip: get the pistachio) and the restaurant “Dal Tato” for some amazing Italian food.
Stayed 2 nights in Sep 2025

6/10 Okay

Jessica

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Worst 5 star hotel we have stayed in. They are a fairly new 5 star hotel (4 star before their extension) and this showed in their customer service. They want to help but they do not take no as an answer, very pushy and uncomfortable. The room smelt of sewage and the drain was gurgling (we were in the new extended part of the hotel). One towel was dirty. The room service breakfast choice extremely poor. The good things were the indoor spa, comfy bed and the breakfast in the restaurant.
Stayed 2 nights in Sep 2025

6/10 Okay

vickie

Traveled with family
Liked: Staff & service
The A/C didn't work properly. No restaurant, but a nice breakfast buffet. Rooms were not well appointed.
Stayed 3 nights in Sep 2025

8/10 Good

Mireille

Stayed 2 nights in Sep 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Jaden

Stayed 2 nights in Aug 2025

10/10 Excellent

Sibel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

Amazing hotel, nice spacious rooms, great breakfast and restaurant for evening.
Stayed 2 nights in Aug 2025

10/10 Excellent

Naz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Yashodhara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Damon

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Grand Hotel Victoria is an amazing property with a warm and friendly staff willing to help at all times. Our stay in a Jr Suite was spectacular, with a deck and expansive views of Lake Como. The rooms were very nicely appointed and the staff was very responsive to cleaning requests, turn down service and requests for things like ice and pillows. The Spa is amazing, with literally something for everyone, whether you like lap pools, waterfall massagers, hot and cold therapies, saunas and so much more. The beach club is a 5 minute walk down the street and provides multiple pools, lounge areas, dining and of course access to the lake itself. Finally, the food was excellent, from the breakfast buffet to inspired Italian meals. You won't be disappointed in this hotel, and Menaggio is a great location to explore all that Lake Como has to offer.
Stayed 4 nights in Jul 2025

10/10 Excellent

Tamerlan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

6/10 Okay

Navneal

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Sergio

Stayed 4 nights in Jun 2025

10/10 Excellent

Marina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every detail is thoroughly thought out in this hotel, impeccable service, amazing facilities and amenities
Stayed 3 nights in Jun 2025

10/10 Excellent

Brendon

Stayed 4 nights in Jun 2025

10/10 Excellent

Robin

Traveled with partner
Liked: Amenities
Very very good staff
Stayed 5 nights in Jun 2025

10/10 Excellent

Marco

Stayed 3 nights in Jun 2025

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels we've ever started at.
Stayed 5 nights in May 2025

10/10 Excellent

Katie, San Rafael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand Victoria was absolutely amazing. The most beautiful location & hotel with the best staff...and the spa & beach club were great perks!
Stayed 2 nights in May 2025

10/10 Excellent

Abdolkarim

Traveled with family
Spa was amazing, our room was on the first floor with no meaningful views.
Stayed 2 nights in Jun 2025

10/10 Excellent

Pamela

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Serg

Stayed 2 nights in May 2025

10/10 Excellent

DANIEL, Plymouth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 5 days at The Grand Hotel Victoria Concept & Spa. It was THE most incredible stay that we have ever had at a hotel! The staff is amaing, the spa is mind blowing and our room was immacualte.
Stayed 5 nights in May 2025