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The Point Hotel

Property class: 2.5

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Photo gallery for The Point Hotel

Room, 1 King Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets
Dining
Lobby
Fitness facility
Indoor pool

Reviews

3.6 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
$91
includes taxes & fees
Apr 28 - Apr 29

Explore the area

View in a map
2855 Old Austin Peay, Memphis, TN, 38128
  • Place, Raleigh Branch Memphis Public Library
    ‪14 min walk‬
  • Place, Pierotti Park
    ‪2 min drive‬
  • Place, Graceland
    ‪20 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Double Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible Bathtub, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed, Accessible Bathtub, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

The Point Hotel

Hotel in Raleigh
An indoor pool, laundry facilities, and a 24-hour front desk are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Change of towels is available on request.
The Point Hotel offers 70 air-conditioned accommodations with coffee/tea makers and hair dryers. 43-inch LED televisions come with premium cable channels and pay movies.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers an indoor pool, laundry facilities, and an elevator. Onsite self parking is complimentary.

The Point Hotel has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible bathtub
  • Elevator (60 inch wide door)
  • Grab bar in bathtub
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LED TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from April 10 to April 30:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 55 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 55 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 9:00 AM to 8:00 PM

The Point Hotel Reviews

Reviews

3.6
Rating 10 - Excellent. 1 out of 15 reviews
Rating 8 - Good. 0 out of 15 reviews
Rating 6 - Okay. 2 out of 15 reviews
Rating 4 - Poor. 4 out of 15 reviews
Rating 2 - Terrible. 8 out of 15 reviews

4.4/10

Cleanliness

6.8/10

Staff & service

3.4/10

Amenities

3.2/10

Property conditions & facilities

Reviews

4/10 Poor

John

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I booked my room for Tuesday through Saturday. When I got to the hotel I had to call out for help because no one was at the desk and there was no bell. I had to show the clerk my reservation email because she didn't have record of my booking. The hotel advertises an indoor pool (which was closed for repair) and breakfast each morning (which wasn't served). After checking in I headed up to my room. The stairwell and hallway floors were disgusting. Trash everywhere and it didn't look like the carpets had been cleaned in a while. When I got to my room I only had two pillows, two towels and no toilet paper. I went back down to the desk and the clerk gave me additional items and toilet paper. After my first night I went out to sightsee. When I returned to the hotel my key card didn't work so I went to the front desk where I was told that I should have checked out that morning. Again I showed my booking confirmation and the issue was corrected. I got up to my room and my belongings were thankfully still in the room. During my stay, housekeeping did not clean my room or replace linens once. I had to swap out dirty towels with the front desk. The only saving grace about my stay was the cost of the booking and the helpful front desk staff I dealt with.
Stayed 4 nights in Apr 2026

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Clean Breakfast terrible
Stayed 3 nights in Mar 2026

2/10 Terrible

Lindsey

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Pool, gate, are broke. Remote was broke. Shower was gross, it was just run down.
Stayed 3 nights in Apr 2026

2/10 Terrible

Cory

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
THIS PLACE SHOULD BE CLOSED DOWN IMMEDIATELY. IT'S SUPER NASTY, JUNKIES WALKING AROUND EVERYWHERE, AND THE LADY AT THE FRONT DESK WAS RUDE ASS HELL. I WOULDN'T SUGGEST ANYBODY BOOK HERE IT'S A STR8 UP HELL HOLE.
Stayed 3 nights in Apr 2026

6/10 Okay

Donna

Traveled with family
Liked: Staff & service
T.V. didn't work so they moved us to another room and the heat didn't work at all. Toliet in both rooms shook every time you sat down, mini fridge in both rooms wasnt secured onto the floor and it would slide every time I you opened it. No towels in either room or extra toliet paper. Bathroom smelled like smoke. And they asked for a $50 deposit for the night and it had to be cash ,would not accept a credit card. They didn't mention a deposit when i booked the room, but the desk clerk waived the deposit since it was only for 1 night. No full breakfast buffet as advertised instead a small selection of cold cereal, juice and coffee. Wouldn't recommend this place.
Stayed 1 night in Mar 2026

2/10 Terrible

Monique

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2026

2/10 Terrible

Alexander

Disliked: Cleanliness, amenities, property conditions & facilities
Room wasn't cleaned, no towels, trash wasn't taken out, no toilet paper, furniture was in disrepair.
Stayed 1 night in Mar 2026

2/10 Terrible

Shemeka

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smell of smoke everywhere! Bugs, spiders and insects throughout the hotel. Over priced no pool loud noise and I’m still waiting for my money to be returned! Lights flashing and flickering unsafe area! Not family oriented. The elevator is a death trap this hotel should be burned to the ground and rebuilt. There is no ac in the building and they don’t serve breakfast like it says. This hotel lied about EVERYTHING! And we have PICTURES!
Stayed 2 nights in Mar 2026

4/10 Poor

Terriuna

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2026

4/10 Poor

Robert

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
First they are remodeling and the pool was closed, they had breakfast equipment coming, but when we were there they only had one kind of serial. The staff however were friendly, and the room was clean. It was just disappointing that a breakfast was advertised and only one type of serial.
Stayed 3 nights in Feb 2026

6/10 Okay

Eva, Fort Smith

Traveled with family and small children
Liked: Cleanliness
This hotel is under new management. They’re friendly, helpful and working hard to get things right, but some leftover repairs are still in the works.
Stayed 2 nights in Feb 2026

2/10 Terrible

Daricus

Over charged for pet fee…your ad says 55 and front desk charged 75
Stayed 1 night in Feb 2026

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities
I really enjoyed my stay. The staff was nice and I really loved that they have a full time security guard. The hotel is gated. The rooms were clean and the bed was extremely comfortable. The hotel is close to the airport and close to downtown. This seems to be the nicest hotel in the area. I really enjoyed my stay.
Stayed 1 night in Jan 2026

2/10 Terrible

David

Disliked: Cleanliness, amenities
No towels in room, asked for towels and was brought damp ones, name had changed on hotel without notice, food left in non working refrigerator so it had an awful smell, foot prints in shower, no office chair in room, broken furniture, broken access gate.
Stayed 2 nights in Jan 2026

4/10 Poor

pascal

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
chambre vétuste, on a eut quelques blattes, et le petit déjeuner c'était juste un cafetière maintenant l hôtel est en travaux donc a voir pour plus tard
Stayed 1 night in Mar 2026