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Quality Inn & Suites Memphis East

2.5 star property

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Photo gallery for Quality Inn & Suites Memphis East

Lobby
Lobby
Pillowtop beds, in-room safe, desk, blackout drapes
Exterior
Outdoor pool

Reviews

6.4 out of 10

Popular amenities

  • Housekeeping
  • Breakfast included
  • 24/7 front desk
  • Parking included
  • Laundry
  • Air conditioning

Explore the area

Map
1335 McRee St, Memphis, TN, 38134
  • Methodist Le Bonheur Healthcare
    ‪19 min walk‬
  • Wolfchase Galleria
    ‪8 min drive‬
  • University of Memphis
    ‪10 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Non Smoking

  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

Pillowtop beds, in-room safe, desk, blackout drapes

Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

  • 376 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Pillowtop beds, in-room safe, desk, blackout drapes

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed (1 Person Sofa Bed)

Suite, 1 King Bed with Sofa bed (1 Person Sofa Bed) | Pillowtop beds, in-room safe, desk, blackout drapes

Suite, 1 King Bed with Sofa bed (1 Person Sofa Bed)

  • 376 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Non Smoking

Pillowtop beds, in-room safe, desk, blackout drapes

Suite, Non Smoking

  • 376 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Exterior

Best Western Plus Galleria Inn & Suites

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
3.8 out of 5, Good, (1007)
$99 nightly
The price is $99 total
includes taxes & fees
Best Western Plus Galleria Inn & Suites

About this property

Quality Inn & Suites Memphis East

Memphis hotel with free breakfast
Coffee/tea in a common area, a business center, and dry cleaning are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and free newspapers are onsite.
Quality Inn & Suites Memphis East offers 55 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Memphis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Public areas are equipped with complimentary wired and wireless Internet access. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Complimentary self parking is available on site.

Quality Inn & Suites Memphis East has designated areas for smoking.

Guests are offered a complimentary buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in fee: USD 20
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out fee: USD 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Comfort Inn Hotel Memphis
Comfort Inn Memphis
Quality Inn Memphis
Quality Memphis
Quality & Suites Memphis East
Quality Inn & Suites Memphis East Hotel
Quality Inn & Suites Memphis East Memphis
Quality Inn & Suites Memphis East Hotel Memphis

Quality Inn & Suites Memphis East Reviews

Reviews

6.4
Rating 10 - Excellent. 211 out of 1003 reviews
Rating 8 - Good. 262 out of 1003 reviews
Rating 6 - Okay. 195 out of 1003 reviews
Rating 4 - Poor. 157 out of 1003 reviews
Rating 2 - Terrible. 178 out of 1003 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Luis

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid This Place

Do not go to this hotel. It does not meet the standards of most Quality Inns. When we arrived, there was a heavy smell and smoke cloud of weed in the in the front lobby. When we got our key and went to the room, we walked in on a woman who appeared to be a working girl in her underwear and a t shirt. The woman said this had happened to her before, acting like she was a regular there. The closet door would not close, there was evidence of an electrical fire and burn marks on the wall. Breakfast that was supposed to be provided was totally empty, no juice ,no meat, no toast or milk, a couple waffles they ran out of. The employee was lounging and talking to (more like scolding) more girls who appeared to be working girls for taking too many things back to their rooms. This is a poorly run place that is not clean and seems to be making its money off prostitution.
Stayed 1 night in Feb 2025

10/10 Excellent

Deanna

Stayed 1 night in Feb 2025

2/10 Terrible

samuel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

2/10 Terrible

Verified traveler

Stayed 1 night in Jan 2025

4/10 Poor

Krystal

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Wouldn't be my top choice in the area

The fenale who checked us in was very nice and helpful, she was very accomidating and gave us silverware when a nearby restaurant forgot to give us silverware with our dinner. The bed was comfortable and the room was huge, tv worked just fine, and we had hot water. But if you're looking for super clean this isn't the place, unfortunately. Housekeeping really needs to step their game up! The room had no towels (we had to ask for some at the front desk.) There was hair everywhere, stains on the shower curtain, no mattress cover (just a pad and sheet) the fridge was uneven and ice collecting in it, the closet door wouldn't stay shut and there was broken hangers. We also found someone elses shirt under the couch. Luckily for my family i pack lysol and chlorox wipes for situations like this. It all could be avoided if housekeeping did a better job. I also noticed alot of cosmetic things that need dealt with. They do look like they are remodeling areas of the hotel but, its no where near done.
Stayed 1 night in Jan 2025

10/10 Excellent

Brent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay, quite and safe
Stayed 1 night in Dec 2024

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

2/10 Terrible

Travis

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Uggghhhh

Just awful
Stayed 2 nights in Dec 2024

6/10 Okay

Kenoshi

Liked: Staff & service, property conditions & facilities
It was neat
Stayed 1 night in Nov 2024

6/10 Okay

Billie

Traveled with family
Liked: Staff & service
Disliked: Cleanliness

Not again

The carpet was disgusting it smells moldy the elevator did not work in the morning and I'm handicapped so i had to walk down the stairs with my luggage. And breakfast was only toast or scrambled eggs or waffle. No meat, yogurt or fresh fruit or oatmeal
Stayed 1 night in Nov 2024

10/10 Excellent

Vincent

Great stay
Stayed 1 night in Nov 2024

10/10 Excellent

Floyd

Business traveler
Liked: Amenities
Very clean and queit
Stayed 3 nights in Nov 2024

2/10 Terrible

Melvin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A trip to hell and beyond

The room bathroom faucet ran nonstop. Yhere was no way to turn it off. The smell of marijuana was inhaled day or night. Our closet door didnt close, then the electricity went out for over 8 hours. The shower never got hot. The carpet and breakfast area was filthy. Vagrants came and went.
Stayed 4 nights in Nov 2024

4/10 Poor

Jetemaneeka

Stayed 1 night in Nov 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Need to do a better job cleaning rooms and parking lot
Stayed 3 nights in Oct 2024

8/10 Good

militza

Liked: Staff & service
The staff was very nice but the hotel needs a lot of upgrades.
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stingy and stinky hotel.. Stay away..

Worst stay ever. This is a terrible hotel which offers nothing. The rooms were dirty, stained, the lights were blinking, wardrobe doesn't even a magnet to close the door. Have never been to Such a terrible hotel ever. Such a shame. In the name of breakfast there are empty hot plates, the syrup bottle was huge but the syrup was so less that the pump couldn't get any. Have a huge photo saying healthy breakfast with fruits, but there was no fruits offered. The owners seems to be so stingy that they cannot offer a good room facility or food. Don't know why they charge so much money with no facilities.
Stayed 1 night in Oct 2024

2/10 Terrible

Catrinia

Disliked: Cleanliness, property conditions & facilities, room comfort
It was terrible. Tv didn’t work. The bathroom wasnt up to date. The sheets and cover on the bed was old. Stains in the carpet. Jokes on the wall need a good paint job. Overall it was not clean. I will never stay there again. The bed was not comfortable
Stayed 1 night in Oct 2024

10/10 Excellent

Dominique

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Robert

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

2/10 Terrible

Joanna

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Should have stayed in Jackson

Upon arriving a little after 9pm there was no one available at the front desk- my three kids were exhausted from a long drive and screaming and I wait 10 minutes before the person appeared- a quick apology and an excuse that she was fixing a tv- I rang the door bell and called from the lobby many times in that 10 minutes and nothing. Upon arriving in the room it was hot and things were falling apart or completely not working- no ice machine, the breakfast offered one tub of eggs that was empty by the time we got there a little after 7 and the public restroom was again out of order- the room itself was ok but compared to where we have stayed on this trip prior it was very lacking. Kinda sketchy neighborhood as well.
Stayed 1 night in Oct 2024

4/10 Poor

Mariano

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Travis

Liked: Staff & service, property conditions & facilities, room comfort
Can do better with the eggs.
Stayed 4 nights in Oct 2024

2/10 Terrible

Martesha

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

4/10 Poor

Yahaira

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024