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Hyatt Place Memphis/Germantown

3.0 star property

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Photo gallery for Hyatt Place Memphis/Germantown

Lobby sitting area
Room, 1 King Bed, Accessible, Bathtub | Down comforters, pillowtop beds, desk, blackout drapes
Meeting facility
Seasonal outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas
Down comforters, pillowtop beds, desk, blackout drapes

Popular amenities

  • Pool
  • Pet friendly
  • Housekeeping
  • Parking included
  • 24/7 front desk

Explore the area

Map
9161 Winchester Rd, Memphis, TN, 38138
  • Mike Rose Soccer Complex
    ‪3 min drive‬
  • TPC Southwind
    ‪5 min drive‬
  • Carriage Crossing
    ‪6 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪26 min drive‬

Room options

View all photos for Room, 1 King Bed (High Floor)

Down comforters, pillowtop beds, desk, blackout drapes

Room, 1 King Bed (High Floor)

9.4 out of 10
Exceptional
(12 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Down comforters, pillowtop beds, desk, blackout drapes

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(50 reviews)
  • 340 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Down comforters, pillowtop beds, desk, blackout drapes

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(93 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (High Floor)

Down comforters, pillowtop beds, desk, blackout drapes

Room, 2 Queen Beds (High Floor)

8.8 out of 10
Excellent
(15 reviews)
  • 340 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub | Down comforters, pillowtop beds, desk, blackout drapes

Room, 1 King Bed, Accessible, Bathtub

9.8 out of 10
Exceptional
(7 reviews)
  • 340 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Lunch and dinner served, American cuisine

Hyatt Place Memphis/Wolfchase Galleria

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.6 out of 5, Wonderful, (1195)
$124 nightly
The price is $124 total
includes taxes & fees
Hyatt Place Memphis/Wolfchase Galleria

About this property

Hyatt Place Memphis/Germantown

3-star hotel in Southwind
This smoke-free hotel features a 24-hour fitness center, a 24-hour business center, and a coffee shop/cafe. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, a seasonal outdoor pool, a business center, and dry cleaning are onsite.
Hyatt Place Memphis/Germantown offers 127 air-conditioned accommodations with coffee/tea makers and designer toiletries. Accommodations have separate sitting areas and are furnished with queen sofa beds. Pillowtop beds feature down comforters. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Hyatt Place Memphis/Germantown features a 24-hour fitness center and a seasonal outdoor pool. The hotel offers a coffee shop/cafe. Guests can enjoy a complimentary breakfast. Wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and 2 meeting rooms. This business-friendly hotel also offers complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Complimentary self parking is available on site.

Hyatt Place Memphis/Germantown is a smoke-free property.

Guests are offered a complimentary buffet breakfast.
Bakery Cafe - This café serves light fare only.
Guest Kitchen - This restaurant serves breakfast, lunch, and dinner. Open 24 hours.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast
  • A coffee shop/cafe

Restaurants on site

  • Bakery Cafe
  • Guest Kitchen

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • Free area shuttle
  • In-room crib
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business center

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests will receive smart lock details
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Hotel Memphis/Germantown
Hyatt Place Memphis/Germantown
Hyatt Place Memphis/Germantown Hotel Germantown
Hyatt Place Memphis/Germantown Germantown
Hyatt MemphisGermantown Germa
Hyatt Place Memphis Germantown
Hyatt Place Memphis/Germantown Hotel
Hyatt Place Memphis/Germantown Memphis
Hyatt Place Memphis/Germantown Hotel Memphis

Hyatt Place Memphis/Germantown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 685 out of 1002 reviews
Rating 8 - Good. 180 out of 1002 reviews
Rating 6 - Okay. 66 out of 1002 reviews
Rating 4 - Poor. 38 out of 1002 reviews
Rating 2 - Terrible. 33 out of 1002 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nastassia, Memphis

Stayed 1 night in Apr 2025

10/10 Excellent

Kurt

Stayed 3 nights in Apr 2025

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Tina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Safe a be

A weekend w friends lead us to this area. It is a safe area and quite beautiful. We enjoyed our time in Germantown.
Stayed 2 nights in Apr 2025

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Allows pets
Stayed 1 night in Apr 2025

2/10 Terrible

Dominique

My card was charge unauthorized two DAYS AFTER I LEFT AND
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Bathroom set up was horrible. Cramped shower, only3/4 enclosed bath and toilet area swamped wall paper peeling of walls carpet was stained /soiled. TV difficult to use. Wifi also not user friendly had to get front desk attendant to help. Staff very helpful, accommodating and friendly.
Stayed 3 nights in Apr 2025

6/10 Okay

Sandra Mae, Painesville

Traveled with partner, Traveled with family
Disliked: Cleanliness, property conditions & facilities
We stayed here a couple years ago and it was really nice so we booked it again. Unfortunately, the experience was much different. There was not always someone up at the front desk, the elevators had a bad smell and the room was very dirty. I wore slipper socks while in the room - they were black when we left. The walls need repainted, there were stains on the carpet, the bathroom floor was dirty, tons of dust in the corners and behind furniture, the bathroom fan didn’t work, our tv had issues. I will note that the counter tops and tables appeared clean on the surface and we had no issues with the beds. The room itself needs updated with fresh paint and flooring.
Stayed 5 nights in Apr 2025

10/10 Excellent

Alan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, friendly staff.
Stayed 3 nights in Apr 2025

8/10 Good

Ashley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom's need to be bigger and the tub is too high for a person to step in & out of unless u r a dinosaur
Stayed 1 night in Apr 2025

10/10 Excellent

David

Business traveler, Traveled with partner
Liked: Amenities
Close to my business building
Stayed 1 night in Apr 2025

10/10 Excellent

Joseph

Stayed 1 night in Apr 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

People make the difference.

We stayed 2 nights seperated by 2 nights at the doubletree by Hilton hotel in Columbia SC. Although the rooms were simular, the service could not have had more contrast. We were greeted by Samantha both nights we stayed at the Hyatt in Germantown. Samantha was helpful, friendly and reflected a person who was happy in their workplace. Tne doubletree people we encountered were cold and more concerned with something other than us as we checked in. My son and I made this 5 night trip to go to Augusta GA. We will do it again next year. We will be looking forward to the stay at Samantha's Hyatt. We will be looking for a Hyatt near Augusta.
Stayed 1 night in Apr 2025

4/10 Poor

Cheinel

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
-4/5 staff members were courteous and professional -the bathroom wasn’t thoroughly cleaned, faintly smelled of urine -there were several teenaged boys loitering in the hallway, knocking on our door and running, we didn't feel safe -there was what appeared to be a twig in one of the salads we purchased
Stayed 2 nights in Apr 2025

10/10 Excellent

Ryan S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay?
Stayed 1 night in Apr 2025

10/10 Excellent

Virginia, Elgood

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms helpful staff
Stayed 4 nights in Mar 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
This is a very nice place.
Stayed 1 night in Mar 2025

6/10 Okay

Henry

Stayed 1 night in Mar 2025

10/10 Excellent

Heather

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

THE ONLY HOTEL WE STAY IN AROUND THE MEMPHIS AREA!

My family and I travel to Memphis a few times per year, and anytime we decide to stay in a hotel, Hyatt Place in Germantown is our go-to! The staff is always polite and we can depend on receiving superb service with a smile, clean room accommodations, and access to Starbucks coffee and late night meals if needed! This particular visit, Samantha and Keonna were AMAZING and my sister and I really enjoyed working with them!
Stayed 1 night in Mar 2025

10/10 Excellent

Tanya

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is beyond helpful and polite. We were greeted every time we returned.
Stayed 4 nights in Mar 2025

10/10 Excellent

Thomas

Always a nice safe consistent stay at this Hyatt location
Stayed 2 nights in Mar 2025

10/10 Excellent

heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Mar 2025

8/10 Good

Vanessa

Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended!

Hotel was beautiful and so very quiet. Our family of 5 fit comfortably on the double queen w/ sofa room. The breakfast was delicious and had so many options. Highly recommend!??
Stayed 1 night in Mar 2025