Hu. Hotel

3.5 star property

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Photo gallery for Hu. Hotel

Food and drink
Lobby
Terrace/patio
Lobby
Premium bedding, in-room safe, individually decorated

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Parking available
  • Housekeeping
  • Breakfast available
$95
includes taxes & fees
Dec 8 - Dec 9

Explore the area

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79 Madison Avenue, Memphis, TN, 38103
  • Place, The Peabody Memphis
    ‪3 min walk‬
  • Place, Peabody Ducks
    ‪5 min walk‬
  • Place, Beale Street
    ‪6 min walk‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪16 min drive‬

Room options

One Queen Guestroom

8.4 out of 10
Very good
(57 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

King Guestroom

8.8 out of 10
Excellent
(61 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(21 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

Two Double Guestroom

8.8 out of 10
Excellent
(75 reviews)
  • 517 sq ft
  • Sleeps 4
  • 2 Double Beds

ADA Two Double Guestroom

9.0 out of 10
Wonderful
(14 reviews)
  • 517 sq ft
  • Sleeps 4
  • 2 Double Beds

King Junior Suite

7.8 out of 10
Good
(40 reviews)
  • 474 sq ft
  • Sleeps 2
  • 1 King Bed

King One Bedroom Suite

7.4 out of 10
Good
(17 reviews)
  • 603 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

Hu. Hotel

3.5-star hotel in Downtown Memphis
This smoke-free hotel features a fitness center, a bar/lounge, and self parking. WiFi in public areas is free. Other amenities include conference space, concierge services, and a 24-hour front desk.
Hu. Hotel offers 110 accommodations with safes and designer toiletries. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
Hu. Hotel features a fitness center, a terrace, and concierge services. Event facilities measuring 3000 square feet (279 square meters) include conference space. Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. This Art Deco hotel also offers discounted use of a nearby fitness facility, a front-desk safe, and an elevator. Limited onsite parking is available on a first-come, first-served basis (surcharge). A total renovation of this property was completed in August 2021.

Hu. Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Hu. Roof - Onsite rooftop bar. Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 22 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 15.99 for adults and USD 10 for children
  • A bar/lounge

Restaurants on site

  • Hu. Roof

Things to do

  • Gym
  • Piano

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 3 meeting rooms
  • 3,000 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 17 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1905
  • Renovated entire property - August 2021
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

The property charges 2.74 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 15.99 for adults and USD 10 for children
  • Covered self parking fee: USD 22 per day
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 2.74 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Hu. Hotel Memphis
Madison Hotel Memphis
Madison Memphis
Hu. Memphis
Hu. Hotel Hotel
Hu. Hotel Memphis
Hu. Hotel Hotel Memphis

Reviews

Hu. Hotel Reviews

8.4

Very Good

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 871 out of 1602 reviews
Rating 8 - Good. 367 out of 1602 reviews
Rating 6 - Okay. 219 out of 1602 reviews
Rating 4 - Poor. 76 out of 1602 reviews
Rating 2 - Terrible. 69 out of 1602 reviews

Reviews

4/10 Poor

Margretta

Stayed 1 night in Aug 2025

8/10 Good

Dana

Traveled with group
Liked: Cleanliness, staff & service
The front desk staff was 10/10 The area was ok. It’s Memphis. Carpet was stained in room so that made it feel kinda dirty but bathroom and room was clean.
Stayed 2 nights in Jul 2025

6/10 Okay

Bodrien

Stayed 1 night in Aug 2025

10/10 Excellent

Colleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dependable place to stay convenient to Beale st

Parking is not-included but there is a parking deck near by and you can pull up and drop off bags in front of the hotel. Friendly staff (special shout out to Derick) is there waiting to help. Renovated enough to be convenient and clean with a 1950 Art Deco Black American vibe it’s a great location to enjoy Beale street and historic downtown Memphis
Stayed 1 night in Aug 2025

8/10 Good

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We chose Hu because we were traveling cross country with our dog and Hu is pet friendly. For the price, the hotel did the job. We had to pay a $50 fee which we were aware of prior to arrival. I have stayed at other pet friendly hotels that offer bowls/bed/treats which are always helpful; however, Hu did not offer any pet amenities. The check-in logistics are a bit cumbersome (by no fault at all to the staff. There is only room for about 2-3 cars at drop-off, as it is a downtown hotel. There is no valet option the garage is across the street. There was quite a back of of cars and waiting for check-in in the very small lobby. The location is great for checking out Riverside Park and local restaurants.
Stayed 1 night in Aug 2025

10/10 Excellent

Courtney

Traveled with family
We had a wonderful experience at the Hu Hotel. The staff was very friendly. Will be back when we visit Memphis.
Stayed 1 night in Aug 2025

10/10 Excellent

Robert F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Yosmar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, comfortable beds, very quiet and very friendly staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Jesse

Stayed 1 night in Aug 2025

6/10 Okay

Milynda

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Female Solo Travler

The service and staff were truly exceptional—comparable to, if not exceeding, five-star standards. Their attentiveness and professionalism made for a very comfortable and enjoyable stay. That said, there were a couple of areas that could use improvement. In room 901, the TV screen was difficult to view, and the carpet appeared stained, outdated, and in need of replacement. Despite being located near the elevator, the room remained pleasantly quiet, which was a welcome surprise. The rooftop bar, though modest in size, consistently had available seating. The nighttime view was absolutely stunning—romantic and tranquil—easily one of the most memorable parts of the experience.
Stayed 2 nights in Aug 2025

10/10 Excellent

Larry

Stayed 1 night in Aug 2025

6/10 Okay

AYATESE

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel needs an updated to carpets throughout the rooms and halls
Stayed 1 night in Aug 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautiful. The roof top is a great veiw of Memphis. It is a walkable distance between parking, stores, and restaurants. The satff were very welcoming as well. Check in and check out eeng smooth!!
Stayed 1 night in Aug 2025

8/10 Good

Justin

Stayed 1 night in Aug 2025

6/10 Okay

Xinyi

Traveled with group, Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Only one trash bin in the room and there’s trash left uncleaned in the trash bin when we checked in and entered the room. There’s also a beverage bottle on the table obviously left by the last customer. So cleaniness I would say poor. However, the service is great, I like the lady who’s in charge of the breakfast section and the lady at the front desk is welcoming as well. The room design is poor I would say the room is too big but layout is not reasonable. Would rather choose a cheaper but chained brand.
Stayed 1 night in Aug 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, room comfort

Exceptional

Hotel was in a great location and reception staff were uber friendly. Our room was a suite so we had a separate lounge which was really useful. Breakfast was really good, and value for money. The roof bar view is to die for and again staff couldn’t have been more welcoming.
Stayed 2 nights in Jul 2025

10/10 Excellent

Natalie

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Stayed 1 night in Aug 2025

4/10 Poor

Angela

Business traveler
Disliked: Room comfort

Not the same place I stayed before.

I have stayed at this location before and thought it was nice. Not so much this time. I get holding a card for incidentals, 75 dollars worth. The hotel is not that great. The beds were extremely uncomfortable and those pillows are the worst! I feel like I should be paid to sleep in that bed. Everything else was meh.
Stayed 1 night in Aug 2025

6/10 Okay

KAREN

Liked: Staff & service
Is not a Luxury Hotel. They did try with renovations, but should not be listed as a luxury hotel. The carpet needs to be replaced Bradley, as it’s severely discolored, dust & bugs in the vanity mirror.
Stayed 3 nights in Aug 2025

10/10 Excellent

James

Stayed 1 night in Aug 2025

10/10 Excellent

Jodi

Liked: Amenities, property conditions & facilities
An amazing hotel! The staff was fantastic!!!!!!!
Stayed 1 night in Aug 2025

8/10 Good

Jeffrey

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

Enjoyable stay

This a comfortable hotel which is in reach of many local attractions. It has a spacious lobby/lounge area, option to use the gym opposite and the balcony has great views of the city and river. The room itself was comfortable and had a small sofa as well. The bathroom was a decent size and the beds were comfortable but would have like a few more options for pillow heights. The only thing that really let it down was the bedroom carpets which could do with a deep clean to get rid of the stains of which there were quite a few.
Stayed 3 nights in Aug 2025