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Holiday Inn Express Memphis Medical Center Midtown by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Memphis Medical Center Midtown by IHG

Seasonal outdoor pool
Lobby lounge
1 bedroom, down comforters, pillowtop beds, in-room safe
Standard Room, 2 Double Beds, Accessible (Mobility Tub) | 1 bedroom, down comforters, pillowtop beds, in-room safe
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Laundry
  • Gym

Explore the area

Map
1180 Union Ave, Memphis, TN, 38104
  • Beale Street
    ‪16 min walk‬
  • FedExForum
    ‪3 min drive‬
  • Bass Pro Shops at the Pyramid
    ‪3 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

1 bedroom, down comforters, pillowtop beds, in-room safe

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(32 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

1 bedroom, down comforters, pillowtop beds, in-room safe

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(22 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Mobility Tub)

Standard Room, 2 Double Beds, Accessible (Mobility Tub) | 1 bedroom, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Double Beds, Accessible (Mobility Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(59 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility Tub)

1 bedroom, down comforters, pillowtop beds, in-room safe

Standard Room, 1 Queen Bed, Accessible (Mobility Tub)

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Best Western Plus Gen X Inn

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
3.8 out of 5, Good, (1001)
$161 nightly
The price is $161 total
includes taxes & fees
Best Western Plus Gen X Inn

About this property

Holiday Inn Express Memphis Medical Center Midtown by IHG

Hotel in Midtown
A fitness center, a 24-hour business center, and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and dry cleaning are onsite.
Holiday Inn Express Memphis Medical Center Midtown by IHG offers 125 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Holiday Inn Express Memphis Medical Center Midtown by IHG features a fitness center and a seasonal outdoor pool. Public areas are equipped with complimentary wireless Internet access. A 24-hour business center is on site. A complimentary breakfast is offered each morning. This business-friendly hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and dry cleaning/laundry services. Onsite self parking is complimentary.

Holiday Inn Express Memphis Medical Center Midtown by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drink bottles
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The seasonal pool will be open from May 26 to September 01
Pool access available from 10 AM to 7:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Memphis
Holiday Inn Express Memphis Midtown
Holiday Inn Express Midtown Hotel Memphis
Holiday Inn Express Midtown Memphis
Memphis Holiday Inn Express
Holiday Inn Express Memphis Midtown Hotel
Holiday Inn Express Memphis Medical Center Midtown
Holiday Inn Express Memphis Medical Center Midtown by IHG Hotel
Holiday Inn Express Memphis Medical Center Midtown an IHG Hotel

Holiday Inn Express Memphis Medical Center Midtown by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 553 out of 1006 reviews
Rating 8 - Good. 276 out of 1006 reviews
Rating 6 - Okay. 87 out of 1006 reviews
Rating 4 - Poor. 40 out of 1006 reviews
Rating 2 - Terrible. 50 out of 1006 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lesley

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating hotel and close to the hospital where we needed to be close. Elisa was awesome.
Stayed 2 nights in Apr 2025

10/10 Excellent

Lesley

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a situation of uncertainty because of the nature of our stay, we were very pleased with our stay here at the hotel. Thanks to Alisa for being so accommodating and genuinely caring about our situation.
Stayed 1 night in Apr 2025

10/10 Excellent

Antonio

Traveled with group
Liked: Cleanliness, amenities
Everything was great
Stayed 3 nights in Mar 2025

10/10 Excellent

Tianisha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Gregory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2025

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great and very convenient to everything
Stayed 2 nights in Mar 2025

8/10 Good

Zoe

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all really nice and helpful!
Stayed 2 nights in Mar 2025

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service
My room was a bit worn—furniture scuffed up, carpet coming up from the tack strip. Staff was very good though
Stayed 1 night in Mar 2025

10/10 Excellent

Linda

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Looking good clean.
Stayed 1 night in Mar 2025

8/10 Good

Brooke

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay for a short visit in Memphis

Ebony at the front desk was a true highlight of our stay! She went above and beyond to help us with our requests. She was helpful and extremely good natured. She asked how we were doing each time we passed by the front desk. She is a great member of the hotel staff! Pillows were too soft for my liking, and the toilet had to hold down while flushing. Good location. Easy drive to Sun Studio and parking downtown.
Stayed 2 nights in Mar 2025

10/10 Excellent

Vieyra, Midvale

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were so king and welcoming
Stayed 1 night in Mar 2025

6/10 Okay

Heidi

Stayed 1 night in Mar 2025

10/10 Excellent

Calvin

Traveled with family
Liked: Staff & service, property conditions & facilities
It was a great location from FedX Forum!
Stayed 2 nights in Mar 2025

8/10 Good

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay, very clean, easy to reach everywhere. Their stuff are super nice, helpful and gentle.
Stayed 1 night in Mar 2025

6/10 Okay

Usha, Greer

I stay at Holiday Inn Express all the time this property was OK
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Payal

Liked: Cleanliness, staff & service, property conditions & facilities
I think the hotel and the breakfast as always in Holiday Inn Express was good however, Memphis as a city by itself was very unsafe. They had to keep an overnight patrol in the parking lot for safety.
Stayed 1 night in Dec 2024

10/10 Excellent

Julie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

Elana

Stayed 1 night in Jan 2025

10/10 Excellent

Michel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Pam

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Herschel

Stayed 1 night in Jan 2025

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean, safe and in a convenient area of town! Staff was pleasant! Will stay here each time I visit from now on!
Stayed 2 nights in Jan 2025

10/10 Excellent

Joseph

Stayed 5 nights in Jan 2025

10/10 Excellent

Francisco

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly personal, the breakfast is amazing
Stayed 2 nights in Jan 2025