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Four Points by Sheraton Memphis Southwind

3.0 star property

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Photo gallery for Four Points by Sheraton Memphis Southwind

Exterior
Suite, 1 King Bed with Sofa bed | In-room safe, desk, iron/ironing board, free WiFi
Terrace/patio
Lobby
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Laundry
  • Gym
$93
includes taxes & fees
Nov 16 - Nov 17

Explore the area

View in a map
4090 Stansell Court, Memphis, TN, 38125
  • Place, Mike Rose Soccer Complex
    ‪3 min drive‬
  • Place, TPC Southwind
    ‪6 min drive‬
  • Place, University of Memphis
    ‪15 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(124 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | In-room safe, desk, iron/ironing board, free WiFi

Suite, Multiple Beds

8.8 out of 10
Excellent
(75 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Four Points by Sheraton Memphis Southwind

3-star hotel in Southwind
A fitness center, a bar/lounge, and a 24-hour business center are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a business center, dry cleaning, and laundry facilities. Housekeeping is available on request.
Four Points by Sheraton Memphis Southwind offers 93 air-conditioned accommodations with safes and coffee/tea makers. Accommodations are furnished with queen sofa beds. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

A computer station is located on site and wireless Internet access is complimentary. This 3-star property offers access to a 24-hour business center and meeting rooms. A bar/lounge is on site where guests can unwind with a drink. A complimentary area shuttle within 5 miles is available for guests. This business-friendly hotel also offers a fitness center, a terrace, and laundry facilities. Onsite self parking is complimentary.

Four Points by Sheraton Memphis Southwind is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Pinwheels Bar & Grill - Onsite restaurant. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 5 mi
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 4 to 10 per person
  • A bar/lounge

Restaurants on site

  • Pinwheels Bar & Grill

Things to do

  • Gym

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 4 to 10 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points Memphis
Four Points Memphis Southwind
Four Points Sheraton Memphis Southwind
Four Points Sheraton Southwind
Four Points Sheraton Southwind Hotel
Four Points Sheraton Southwind Hotel Memphis
Four Points Southwind
Sheraton Four Points Memphis
Sheraton Memphis Southwind
Sheraton Southwind Memphis
Four Points Sheraton Memphis Southwind Hotel
Four Points by Sheraton Memphis Southwind Hotel
Four Points by Sheraton Memphis Southwind Memphis
Four Points by Sheraton Memphis Southwind Hotel Memphis

Four Points by Sheraton Memphis Southwind Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 540 out of 1002 reviews
Rating 8 - Good. 226 out of 1002 reviews
Rating 6 - Okay. 92 out of 1002 reviews
Rating 4 - Poor. 62 out of 1002 reviews
Rating 2 - Terrible. 82 out of 1002 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Elijah

Stayed 1 night in Aug 2025

4/10 Poor

Fidel, Lawrenceville

Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Room comfort
Disliked: Property conditions & facilities

Skip breakfast at the hotel!

The breakfast, that was purchased, was not explained during the check in process. Nor were the hours of the breakfast provided. The furniture in the room was very worn. The room was clean. When we did go to breakfast the next morning, it took a half hour to be waited on & served.
Stayed 2 nights in Aug 2025

10/10 Excellent

Javier

Stayed 1 night in Jul 2025

4/10 Poor

Sharon

Liked: Staff & service
Disliked: Property conditions & facilities
I didn’t like that the toilet flushing handle came off in my hand minutes after I had brought all our luggage in. I had to change rooms. Moved from 122 to 124. After checking everything I discovered the refrigerator wasn’t working. They promised t store my unopened items in the kitchen and would bring another refrigerator before 9an the next morning, 8/2. I reported to management that there wasn’t any hot water. He said the engineer would come and my refrigerator was on its way. Got the refrigerator but still no hot water! I reported no hot water again and still no hot water. No one has spoken to me about the issue with the water. I’m leaving 8/5 by noon. I feel I should be compensated in some kind of way. Sorry I don’t do Luke warm- cool showers or baths. Waiting to hear from you. My bill is $395 and paid in full!!!! Thank you!
Stayed 4 nights in Aug 2025

6/10 Okay

Ashley

Stayed 1 night in Aug 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Crystal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Jul 2025

10/10 Excellent

Armandy

Traveled with family and small children, Traveled with partner
Liked: Amenities
I was very worried at first after reading reviews and never staying at a Four Points before, but I was pleasantly surprised once checking in. Check in was easy and quick. Staff was very friendly. Room was nice, clean, and appeared newly renovated. TV even accommodated Netflix and other streaming platforms. Only negative things about the room is the water pressure isn’t the greatest and there is only 2 towels and wash rags in the bathroom. Pool was open, it was clean and well kept. Felt amazing after a long drive! Kids and family approved! Restaurants very close as well. Will definitely stay at this hotel chain again.
Stayed 1 night in Jul 2025

8/10 Good

Velma

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
It was comfortable
Stayed 1 night in Jul 2025

10/10 Excellent

Mariah

Stayed 1 night in Jul 2025

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ll stay again. This place will be my go to when I come to Memphis
Stayed 3 nights in Jul 2025

6/10 Okay

Robert

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Overall the room was nice but no hand soaps or tissues...a few of the folded towels in the bathroom were dirty.
Stayed 1 night in Jul 2025

4/10 Poor

Jehad

Traveled with family and small children, Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bed were old and make noise and hard to sleep. Toilet did not flush. Hotels needs updating carpet smells. Also I did not feel that is the best location in town,
Stayed 2 nights in Jul 2025

6/10 Okay

Clegguart

Liked: Staff & service, property conditions & facilities
Great staff.
Stayed 1 night in Jul 2025

8/10 Good

Yvette

Stayed 2 nights in Jul 2025

10/10 Excellent

Kim

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Derrick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Christina

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and friendly and had a great pool for the kids to swim
Stayed 2 nights in Jul 2025

6/10 Okay

Anneliese

Stayed 1 night in Jul 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Om

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

morgan

Stayed 1 night in May 2025

4/10 Poor

Rudy

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities
They had limited towel our first night and could not give anyone an extra towel. We noticed the room felt humid and everything was damp. The a/c kept switching off in the middle the night causing us to wake up sticky and sweaty. Staff was not the friendliest.
Stayed 3 nights in Jul 2025