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Extended Stay America Suites Memphis Germantown West

2.5 star property

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Photo gallery for Extended Stay America Suites Memphis Germantown West

Deluxe Studio, Multiple Beds, Accessible, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi
Lobby
Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi
Property amenity
Studio, 1 Queen Bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Reviews

7.4 out of 10
Good

Popular amenities

  • Kitchen
  • Pet friendly
  • Breakfast included
  • 24/7 front desk
  • Parking included
  • Laundry
$101
includes taxes & fees
Sep 8 - Sep 9

Explore the area

View in a map
6325 N Quail Hollow Rd, Memphis, TN, 38120
  • Baptist Memorial Hospital-Memphis
    ‪5 min drive‬
  • Memphis Botanic Garden
    ‪9 min drive‬
  • University of Memphis
    ‪10 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪18 min drive‬

Room options

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Studio, 1 Queen Bed, Accessible, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Accessible, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio, Multiple Beds, Accessible, Non Smoking

Deluxe Studio, Multiple Beds, Accessible, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Studio, Multiple Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Studio, 2 Double Beds, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(17 reviews)
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Extended Stay America Suites Memphis Germantown

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
3.3 out of 5, 960 reviews
Extended Stay America Suites Memphis Germantown

About this property

Extended Stay America Suites Memphis Germantown West

Memphis hotel with in-room kitchens
Coffee/tea in a common area, laundry facilities, and a 24-hour front desk are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, free newspapers, a front-desk safe, and a vending machine are onsite. Housekeeping is available on request.
Extended Stay America Suites Memphis Germantown West offers 104 air-conditioned accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

This Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Extended Stay America Suites Memphis Germantown West is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Extended Stay America Memphis Quail Hollow
Extended Stay America Quail Hollow
Extended Stay America Quail Hollow Hotel
Extended Stay America Quail Hollow Hotel Memphis
Extended Stay America Memphis Germantown West Hotel
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Extended Stay America Suites Memphis Germantown West Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 353 out of 898 reviews
Rating 8 - Good. 180 out of 898 reviews
Rating 6 - Okay. 149 out of 898 reviews
Rating 4 - Poor. 97 out of 898 reviews
Rating 2 - Terrible. 119 out of 898 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Tameka

Disliked: Staff & service
I called and called tried to cancel to do other dates now I am stuck paying $710 for a room I did not stay in
Stayed 7 nights in Apr 2025

4/10 Poor

Albert

Liked: Staff & service

Not much sleep……

Around midnight there were people in the hallway smoking dope and smell came into my room. I turned on the bathroom fan but it only made it worse. Not a good night.
Stayed 1 night in May 2025

10/10 Excellent

Chad

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best thing about this place is the front desk staff. They make my time spent away from home feel like they are my new neighbors. Again the price is on point for weekly or monthly stays. You would expect to pay more but nope it’s perfectly reasonable
Stayed 1 night in May 2025

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure to stay here when I need to get away from home. Been here many times even months at time. The affordability and location is great. Staff on point. Front desk makes me feel right at home. From dishes to fresh linens and the ability to do my laundry at my leisure. You can’t get anything better. Great example of Extended Stay Germantown West
Stayed 1 night in Apr 2025

10/10 Excellent

Landon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025

10/10 Excellent

William

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Martwain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 1 night in Apr 2025

10/10 Excellent

Pankaj

Traveled with group
Liked: Cleanliness, staff & service, amenities
Need some sitting arrangement for the guest in the lobby and keep the coffee available during day time.
Stayed 4 nights in Apr 2025

10/10 Excellent

Martwain

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 2 nights in Apr 2025

6/10 Okay

Jeanne

Business traveler

Just OK

older hotel-room was basic and clean. bed was comfortable. Phone, TV, and electrical outlet at desk did not work throughout stay-reported to front desk on arrival and work order was placed but no repairs occurred. very frustrating. free breakfast is coffee, packets of grits to make, choice of muffins and or granola bars-no hot food-located in a cabinet next to front door of hotel (not in a room, no seating-grab and go. air conditioner in room worked well, but extremely noisy. Kitchenette empty-requested supplies at desk and was handed 1 plate, 1 bowl, 1 plastic cup with a fork and spoon, a small coffee maker and 1 filter and packet of coffee. No pots or cups.
Stayed 4 nights in Apr 2025

8/10 Good

Chad

Stayed 1 night in Apr 2025

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Apr 2025

10/10 Excellent

Tyrone

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

JEAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds. Only complaint is the grab and go breakfast was unavailable during the hours posted.
Stayed 2 nights in Mar 2025

10/10 Excellent

Misty

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying here! Devorah makes it with the stay every time
Stayed 5 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Haithm

Traveled with family and small children, Business traveler, Traveled with family
Disliked: Staff & service, property conditions & facilities
The lady was rude and mean.
Stayed 1 night in Apr 2025

8/10 Good

Chad

Liked: Cleanliness, staff & service
The dang elevator needs to be maintained so it can be available the next time I check in for a week stay. Other than that the cost overall is suitable for the amenities and living arrangements
Stayed 1 night in Mar 2025

10/10 Excellent

Tyrone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Susanna

Traveled with group
Liked: Amenities, property conditions & facilities
I thought at this point all hotels had grab bars for safety in tubs . They did not .the hotel is not bad , but needs updating.
Stayed 1 night in Mar 2025

10/10 Excellent

Emelio

Stayed 7 nights in Feb 2025

4/10 Poor

Chris

Liked: Staff & service
Disliked: Property conditions & facilities

Run down property

For the price the hotel met our need of a place to sleep overnight. Butvthe condition of the property was very bad. The exterior entryway had colllapsed so there was police tape all over the entrance and the elevator was "out of order" so we carried our bags up the stairs. We usually stay at a Hampton Inn when we are in Memphis and will be going back to that.
Stayed 1 night in Mar 2025

2/10 Terrible

Danielle

Traveled with family

Terrible

We were suppose to have a double suite and needed up with a king suite, which didn’t work out well for having kids with us
Stayed 1 night in Mar 2025