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Get an overview of this hotel
5-star hotel in Downtown Memphis

Popular property highlights

Free WiFi
24-hour business center
Laundry facilities
Smoke-free property
24-hour front desk

Location

Located in Downtown Memphis, this luxury hotel is within 1 mi (2 km) of Bass Pro Shops at the Pyramid, Orpheum Theatre, and Beale Street. Sun Studio and Stax Museum of American Soul Music are also within 6 mi (10 km).

Hotel Features

This smoke-free hotel features 2 restaurants, a full-service spa, and 3 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a coffee shop/café are onsite.

Room Amenities

All 103 individually decorated rooms feature free WiFi and pillowtop beds. In addition to upscale touches like private spa tubs and fireplaces, guests will find flat-screen TVs with cable channels and balconies.

Languages Spoken

  • English

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Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay
  • Resort fee: USD 20.00 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Business center/computer access
  • Internet access
  • Additional inclusions

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 14.00 and USD 23.00 for adults, USD 7.00 and USD 9.00 for children (approximately)
  • Self parking fee: USD 20.00 per night
  • Secured valet parking fee: USD 20.00 per night (in/out privileges)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at anytime

Minimum check-in age is: 21

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards and debit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve onsite parking. This property accepts credit cards and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

Staff temperature checks are conducted regularly

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Staff wears personal protective equipment

Property follows sanitization practices of SafeStay (AHLA - USA)

Protective clothing is available to guests

Masks are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Property confirms they are implementing enhanced cleaning measures

Debit cards

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets not allowed

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

Hotel Names

  • Big Cypress Lodge Memphis
  • Big Cypress Lodge
  • Big Cypress Memphis
  • Big Cypress
  • Big Cypress Lodge Hotel
  • Big Cypress Lodge Memphis
  • Big Cypress Lodge Hotel Memphis

Hotel Amenities

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):

  • Dining venue(s)

Property Features

Big Cypress Lodge features a full-service spa and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

This 5-star property offers access to a 24-hour business center. Event facilities measuring 6000 square feet (557 square meters) include conference space. This luxury hotel also offers spa services, a terrace, and tour/ticket assistance. Onsite parking is available (surcharge).

Big Cypress Lodge is a smoke-free property.

  • Bar/lounge
  • Shopping mall on site
  • Elevator
  • Number of bars/lounges - 3
  • Full-service spa
  • 24-hour front desk
  • Conference space
  • Spa treatment room(s)
  • Billiards or pool table
  • Porter/bellhop
  • Meeting rooms
  • Tours/ticket assistance
  • Coffee shop or café
  • Secured parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Smoke-free property
  • Computer station
  • Safe-deposit box at front desk
  • Conference space size (meters) - 557
  • Spa services on site
  • Terrace
  • Luggage storage
  • Proposal/romance packages available
  • ATM/banking
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • 24-hour business center
  • Concierge services
  • Conference space size (feet) - 6000
  • Gift shops or newsstand
  • Shopping on site
  • Banquet hall
  • Laundry facilities
  • Total number of rooms - 103
  • 24-hour fitness facilities
  • Wedding services
  • Multilingual staff
  • Fireplace in lobby
  • Free newspapers in lobby

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Bowling alley on site
  • Refrigerator

Room Amenities

Big Cypress Lodge offers 103 accommodations with private spa tubs and fireplaces. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, complimentary toiletries, and hair dryers. This Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include iPod docking stations and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

  • Room service (limited hours)
  • Television
  • Wheelchair accessible
  • Refrigerator
  • Daily housekeeping
  • Phone
  • Free local calls
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Fireplace
  • Balcony
  • Desk
  • In-room climate control (air conditioning)
  • Turndown service
  • Free bottled water
  • Separate bathtub and shower
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Individually furnished
  • Individually decorated
  • Pillowtop mattress
  • iPod docking station
  • Partially open bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Private spa tub
  • Connecting/adjoining rooms available
  • Towels provided
  • Linens provided
  • Number of bathrooms - 1
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

The Lookout - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Uncle Buck's Fishbowl - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Mississippi Terrace - Onsite bar. Open daily.

Room service (during limited hours) is available.

Spa Services

Big Cypress Spa has 3 treatment rooms. Services include deep-tissue massages and massages.

The spa is open select days.

  • Deep tissue massage
  • Number of treatment rooms 3
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bowling alley on site
  • Archery on site

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