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Aparthotel

Shadow Play by Peppers

4.5 star property

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Photo gallery for Shadow Play by Peppers

Shower, rainfall showerhead, free toiletries, hair dryer
Outdoor pool, sun loungers
Exterior
Exterior
1 bedroom, desk, laptop workspace, soundproofing

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Room service
  • Pool
  • Dryer
$150
includes taxes & fees
Sep 9 - Sep 10

Explore the area

View in a map
308 – 320 City Road, Southbank, VIC, 3006
  • Melbourne Convention and Exhibition Centre
    ‪3 min walk‬
  • Crown Casino
    ‪5 min walk‬
  • Marvel Stadium
    ‪19 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪21 min drive‬

Room options

View all photos for Two Bedroom Corner Deluxe

1 bedroom, desk, laptop workspace, soundproofing

Two Bedroom Corner Deluxe

  • 676 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed and 2 Twin Beds

View all photos for One Bedroom Deluxe

1 bedroom, desk, laptop workspace, soundproofing

One Bedroom Deluxe

  • 517 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Apartment, 1 Bedroom (Weekly Housekeeping)

1 bedroom, desk, laptop workspace, soundproofing

Deluxe Apartment, 1 Bedroom (Weekly Housekeeping)

  • 534 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Penthouse, 3 Bedrooms

1 bedroom, desk, laptop workspace, soundproofing

Penthouse, 3 Bedrooms

  • 3 bedrooms
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed OR 6 Twin Beds

View all photos for Penthouse, 3 Bedrooms (Weekly Housekeeping)

1 bedroom, desk, laptop workspace, soundproofing

Penthouse, 3 Bedrooms (Weekly Housekeeping)

  • 3 bedrooms
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed OR 6 Twin Beds

View all photos for Two Bedroom Deluxe Apartment (Weekly Housekeeping)

1 bedroom, desk, laptop workspace, soundproofing

Two Bedroom Deluxe Apartment (Weekly Housekeeping)

  • 624 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds OR 2 Twin Beds and 1 Queen Bed

View all photos for Two Bedroom 2 Bathroom Deluxe

1 bedroom, desk, laptop workspace, soundproofing

Two Bedroom 2 Bathroom Deluxe

  • 640 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed and 2 Twin Beds

View all photos for Two Bedroom Deluxe

1 bedroom, desk, laptop workspace, soundproofing

Two Bedroom Deluxe

  • 624 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed and 2 Twin Beds

View all photos for Two Bedroom Corner Deluxe Apartment (Weekly Housekeeping)

1 bedroom, desk, laptop workspace, soundproofing

Two Bedroom Corner Deluxe Apartment (Weekly Housekeeping)

  • 678 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds OR 2 Twin Beds and 1 Queen Bed

View all photos for Two Bedroom Two Bathroom Deluxe Apartment (Weekly Housekeeping)

1 bedroom, desk, laptop workspace, soundproofing

Two Bedroom Two Bathroom Deluxe Apartment (Weekly Housekeeping)

  • 657 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds OR 2 Twin Beds and 1 Queen Bed

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About this property

Shadow Play by Peppers

4.5-star aparthotel in Southbank
Along with an outdoor pool, this smoke-free aparthotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Conveniences include a washer/dryer and a dining area, and guests will appreciate thoughtful touches like an espresso maker and a pillow menu.
Shadow Play by Peppers offers 75 air-conditioned accommodations with washers/dryers and espresso makers. Accommodations offer separate sitting areas and include dining tables. A pillow menu is available. Flat-screen televisions come with cable channels and pay movies. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Recreational amenities at the aparthotel include an outdoor pool, a sauna, and a fitness center.
In addition to an outdoor pool, Shadow Play by Peppers provides a sauna and a fitness center. Dining options at the aparthotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This luxury aparthotel also offers a library, a terrace, and barbecue grills. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Shadow Play by Peppers is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Shadow Play by Peppers has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (AUD 60 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Family friendly

  • Crib: AUD 10 per night

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop

Dining

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 32 for adults and AUD 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Dining table
  • Room service (limited hours)
  • Snack bar/deli

Bedrooms

  • Bedroom
  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Living spaces

  • Dining table
  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • Flat-screen TV with cable channels
  • Library
  • Pay movies

Outdoor areas

  • Barbecue grill
  • Terrace

Laundry

  • Laundry facilities
  • Washer/dryer

Work spaces

  • Conference space
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In an entertainment district
  • In the city center
  • Near an outlet shopping mall

Things to do

  • Gym
  • Casino nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 75 units
  • Banquet hall
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for AUD 10 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 32 for adults and AUD 15 for children
  • Valet parking fee: AUD 60 per day (in/out privileges)
  • Crib (infant bed) fee: AUD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Shadow Play Peppers Aparthotel Southbank
Shadow Play Peppers Aparthotel
Shadow Play Peppers Southbank
Shadow Play Peppers
Shadow Play by Peppers Southbank
Shadow Play by Peppers Aparthotel
Shadow Play by Peppers Aparthotel Southbank

Shadow Play by Peppers Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 139 out of 240 reviews
Rating 8 - Good. 63 out of 240 reviews
Rating 6 - Okay. 25 out of 240 reviews
Rating 4 - Poor. 10 out of 240 reviews
Rating 2 - Terrible. 3 out of 240 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Anita

Stayed 1 night in May 2025

10/10 Excellent

Adam

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

6/10 Okay

Kellie

Business traveler
Disliked: Cleanliness
Nice convenient hotel sloth mould in the shower
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort

Ideal

Great 2 bedroom apartment. Great location
Stayed 3 nights in Apr 2025

4/10 Poor

Hui

Disliked: Cleanliness
Stayed 3 nights in Apr 2025

10/10 Excellent

Martin

Traveled with family
Liked: Cleanliness, amenities
Great stay with my family
Stayed 1 night in Dec 2024

8/10 Good

Ryan

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious and clean. Hotel is in good walkable distance from Southbank/Crown area and has a tram stop out the front. Supermarket very close by. Unfortunately, pre-stay communication was poor and check-in was very lengthy.
Stayed 1 night in Mar 2025

10/10 Excellent

Bill

Liked: Cleanliness, room comfort

Great place to stay.

The accommodation was excellent, separate lounge, kitchen/dining areas with one bedroom and bathroom. All at a very reasonable price and in an excellent location.
Stayed 1 night in Mar 2025

6/10 Okay

Derek

Liked: Cleanliness, room comfort

Well done Robbie

On arrival the entrance was not what I expected for a hotel entrance then the reception guy was on the phone dealing with another customer so had to wait some time to check in despite there being more staff on the bar next to the reception not serving anyone then another person arrived to check us in and they did say we had been upgraded from our original booking however we had a two bedroom apartment rather then the one bedroom I had booked but we were on the corner of a very busy intersection roadway and opposite a tram line with the motorway visible and at room height so not sure it was an upgrade the swimming pool Was not what I had expected but the pictures don’t show the traffic noise BUT on the positive a very good chap called Robbie who was not a regular worker at this hotel was very helpful when I couldn’t order a delivery pizza from my phone he help by not only ordering it but he even delivered it to my room when it arrived at reception you need more Robbie’s working at the hotel
Stayed 4 nights in Feb 2025

8/10 Good

Lucas

Traveled with family and small children
Liked: Amenities, property conditions & facilities
The staff were excellent. However the enclosed patio which states no smoking stank of cigarette smoke which stirred up my daughters asthma and the shower was very mouldy. Great location 3 minutes walk to the crown and Southbank breakfast was sufficient and excellent barista coffee which was additional on top of breakfast
Stayed 1 night in Feb 2025

10/10 Excellent

Neta Ellen Ivy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very happy with stay!,room clean quiet and staff very helpful! Only complaint was the room delivery for breakfast which was quite speedy but unfortunately not hot!
Stayed 3 nights in Jan 2025

8/10 Good

Basilios

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice modern apartment and great location close to crown casino and southbank.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort

Melbourne Stay

Located behind Crown. Easy walk to crown restaurants but a 20min walk to CBD. Room was comfortable. No storage cupboards and room space tight for suitcases. Coffee machine, washing machine and dryer provided.
Stayed 5 nights in Dec 2024

6/10 Okay

Molydaya

Traveled with family and small children
Liked: Cleanliness
Disliked: Amenities
On arrival there were no slippers, bottle water, bathroom amenities such as toothbrush & toothpaste, shower cap. Also called reception 4 times and no answer until the 5th call. Called up housekeeping no answer as well, I needed new towels unfortunately had to use the same ones because no one answered my calls or even returned my calls. Will explore other hotels.. thanks.
Stayed 1 night in Dec 2024

8/10 Good

Fiona

Business traveler
Liked: Cleanliness
Room was clean and comfortable enough. The air conditioning is only in the living room so the bedroom was hot. The front desk staff were not very friendly upon checkout and seemed like they didn’t want to be there.
Stayed 1 night in Dec 2024

8/10 Good

JAKE

Liked: Cleanliness, property conditions & facilities
great location and would stay again only gripe is the couch is not comfortable ( so hard) so you couldn't sit and watch TV at the end of the day . Its on a main road so a tad noisy but that didn't bother us
Stayed 3 nights in Nov 2024

10/10 Excellent

Ainslie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location with a tram stop outside. Servo with a cafe right across road or walking distance to some supermarkets. Casino a 2 minute walk away
Stayed 2 nights in Oct 2024

10/10 Excellent

Victor

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Mouhamed

Liked: Cleanliness, property conditions & facilities
Very nice
Stayed 1 night in Oct 2024

10/10 Excellent

Tania

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Ngaria

Disliked: Cleanliness, property conditions & facilities
Despite leaving the 'make up my room' sign on the door handle every day - they did not attend to our room the entire 5 days of our stay. Every night we'd get back to our room and have to call downstairs to request that our rubbish be removed, or ask for more toilet paper or fresh towels etc... we spoke with the front desk every day to request our room be serviced - they still neglected to carry this out. They told us that we must have left the do not disturb on the handle - but we definitely had the correct sign and we even spoke to one the room service employees who was on our floor with the cart as we were leaving and asked that our room be serviced. We would not stay here again. A few things about the apartment - loose sink tap wear, broken cupboard mirror hinge. Apartment is also definitely smaller than what the photos online make it to look like.
Stayed 5 nights in Aug 2024

8/10 Good

Julie

Traveled with family
Liked: Cleanliness, room comfort

Okay but could be bigger

Smaller than I thought it was going to be. We had a 2br 2bathroom apartment but there was only room for 2 people to sit in the lounge to watch tv.. have stayed in other peppers hotel and the apartments were much bigger .
Stayed 2 nights in Aug 2024

6/10 Okay

Tereza

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Judy

Traveled with family and small children
Very friendly staff. Rooms were beautiful and clean
Stayed 1 night in Jun 2024