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DoubleTree by Hilton Hotel Melbourne - Flinders Street

4.5 star property

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Photo gallery for DoubleTree by Hilton Hotel Melbourne - Flinders Street

Room, 1 King Bed, Balcony, River View (Skyline) | Hypo-allergenic bedding, minibar, in-room safe, desk
Bar (on property)
Room, 1 King Bed, Balcony, River View (Skyline) | View from room
Interior detail
Suite, 1 King Bed, Balcony (Yarra View) | Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • Gym

Explore the area

Map
270 Flinders Street, Melbourne, VIC, 3000
  • Bourke Street Mall
    ‪5 min walk‬
  • Crown Casino
    ‪14 min walk‬
  • Queen Victoria Market
    ‪19 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪22 min drive‬

Room options

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 Queen Bed

9.4 out of 10
Exceptional
(19 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 2 Twin Beds

8.2 out of 10
Very good
(12 reviews)
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Interior)

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed (Interior)

8.0 out of 10
Very good
(6 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds (Interior)

Room, 2 Twin Beds (Interior) | Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 2 Twin Beds (Interior)

8.6 out of 10
Excellent
(7 reviews)
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed

8.8 out of 10
Excellent
(30 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Interior)

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 Queen Bed (Interior)

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, City View

View from room

Room, 1 King Bed, City View

8.0 out of 10
Very good
(5 reviews)
  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Flinders Street Station View)

Room, 1 King Bed (Flinders Street Station View) | Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed (Flinders Street Station View)

9.2 out of 10
Wonderful
(5 reviews)
  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, River View (Skyline)

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed, River View (Skyline)

8.8 out of 10
Excellent
(16 reviews)
  • 237 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony (Yarra View)

Suite, 1 King Bed, Balcony (Yarra View) | Living area | 42-inch flat-screen TV with digital channels, TV, pay movies

Suite, 1 King Bed, Balcony (Yarra View)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, River View (Skyline)

Room, 1 King Bed, Balcony, River View (Skyline) | Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed, Balcony, River View (Skyline)

10.0 out of 10
Exceptional
(1 review)
  • 237 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Loft, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Loft, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for King Loft Room

Hypo-allergenic bedding, minibar, in-room safe, desk

King Loft Room

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 King Bed

View all photos for King Guest Room

Hypo-allergenic bedding, minibar, in-room safe, desk

King Guest Room

  • Sleeps 2
  • 1 King Bed

View all photos for King Room with Skyline River View

Hypo-allergenic bedding, minibar, in-room safe, desk

King Room with Skyline River View

  • Sleeps 2
  • 1 King Bed

View all photos for King Room Skyline River View with Balcony

Hypo-allergenic bedding, minibar, in-room safe, desk

King Room Skyline River View with Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Interior King Guest Room Without Window

Hypo-allergenic bedding, minibar, in-room safe, desk

Interior King Guest Room Without Window

  • Sleeps 2
  • 1 King Bed

View all photos for Interior Twin Guest Room Without Window

Hypo-allergenic bedding, minibar, in-room safe, desk

Interior Twin Guest Room Without Window

  • Sleeps 2
  • 2 Twin Beds

View all photos for King Room with City View

Hypo-allergenic bedding, minibar, in-room safe, desk

King Room with City View

  • Sleeps 2
  • 1 King Bed

View all photos for Queen Guest Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Queen Guest Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Interior Queen Guest Room without Window

Hypo-allergenic bedding, minibar, in-room safe, desk

Interior Queen Guest Room without Window

  • Sleeps 2
  • 1 Queen Bed

View all photos for Loft King Room With Federation View

Hypo-allergenic bedding, minibar, in-room safe, desk

Loft King Room With Federation View

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for King Room with Flinders St Station View

Hypo-allergenic bedding, minibar, in-room safe, desk

King Room with Flinders St Station View

  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Yarra View Suite With Balcony

Hypo-allergenic bedding, minibar, in-room safe, desk

One Bedroom Yarra View Suite With Balcony

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 King Bed

View all photos for Twin Guest Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Twin Guest Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Accessible King Room with Roll In Shower

Hypo-allergenic bedding, minibar, in-room safe, desk

Accessible King Room with Roll In Shower

  • Sleeps 2
  • 1 King Bed

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About this property

DoubleTree by Hilton Hotel Melbourne - Flinders Street

4.5-star hotel in Melbourne Central Business District
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, 24-hour room service, conference space, and concierge services are onsite.
DoubleTree by Hilton Hotel Melbourne - Flinders Street offers 187 accommodations with minibars and laptop-compatible safes. 42-inch flat-screen televisions come with digital channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 1582 square feet (147 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, tour/ticket assistance, and concierge services.

DoubleTree by Hilton Hotel Melbourne - Flinders Street is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Platform 270 - This restaurant serves breakfast and dinner. A children's menu is available.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, Filipino, French, German, Greek, Hindi, Indonesian, Japanese, Korean, Portuguese, Spanish, Urdu, Vietnamese

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 14.95 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (AUD 33 per stay)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 40 for adults and AUD 20 for children
  • A bar/lounge
  • A restaurant
  • Free manager's reception (select days)

Restaurants on site

  • Platform 270

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,582 square feet of conference space
  • 4 meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (38 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (38 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Built in 1970
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels
  • Pay movies
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 65.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 50.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 40 for adults and AUD 20 for children
  • Fee for in-room wireless internet: AUD 14.95 per 24-hour period (rates may vary)
  • Nearby parking fee: AUD 33 per stay (984 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 65.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Citigate Hotel Melbourne
Citigate Melbourne
Melbourne Citigate
DoubleTree Hilton Hotel Melbourne Flinders Street
DoubleTree Hilton Hotel Flinders Street
DoubleTree Hilton Melbourne Flinders Street
DoubleTree Hilton Flinders Street
DoubleTree by Hilton Hotel Melbourne - Flinders Street Hotel
DoubleTree by Hilton Hotel Melbourne - Flinders Street Melbourne

DoubleTree by Hilton Hotel Melbourne - Flinders Street Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 588 out of 1008 reviews
Rating 8 - Good. 297 out of 1008 reviews
Rating 6 - Okay. 84 out of 1008 reviews
Rating 4 - Poor. 26 out of 1008 reviews
Rating 2 - Terrible. 13 out of 1008 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Matthew

Business traveler, Traveled with partner
Liked: Staff & service, amenities
Nice stay and convenient to restaurant's and facilities. However the pillows were terrible and as we had a four night stay the cleaners didn't vacuum the floor the whole time we were there. Also did like the liquid soap in the bathroom.
Stayed 2 nights in Apr 2025

10/10 Excellent

xiaodong

Stayed 2 nights in Apr 2025

10/10 Excellent

Peter, Carnegie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately, there is a great deal of construction activity in front of the hotel at this time (April 2025).
Stayed 1 night in Apr 2025

10/10 Excellent

Kerry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and the staff helpful. The room was compact but very comfortable.
Stayed 1 night in Apr 2025

8/10 Good

Darren

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Mariana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close proximity to everything.
Stayed 2 nights in Mar 2025

6/10 Okay

bita

Stayed 2 nights in Mar 2025

4/10 Poor

Kent

Stayed 2 nights in Mar 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Champika

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite a noisy location. Paid extra for breakfast, late check out package but staff were quite unhelpful regarding the availability of late check out.
Stayed 2 nights in Mar 2025

8/10 Good

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couples trip

Fantastic location and wonderful, friendly, genuine service from all staff members. Only issues I had were that the pillows were not very comfortable- which is a personal preference, but feel a range of pillow selections would be great. There was also no extra blanket in the room and being Melbourne, it was a bit cold overnight. Not sure if this is something I could have asked for though. Would definitely stay again though as the staff actually made you feel very welcome and even on check out were super friendly and helpful.
Stayed 1 night in Mar 2025

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities
V
Stayed 3 nights in Mar 2025

10/10 Excellent

Sharon, Brooklyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a great location. Across from the train station, close to great shopping options and convenient dinning experience.
Stayed 1 night in Mar 2025

6/10 Okay

anirban

Stayed 1 night in Feb 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Lyndall

Stayed 1 night in Feb 2025

10/10 Excellent

Lynn

Liked: Cleanliness, amenities
Clean, great staff good location
Stayed 2 nights in Mar 2025

10/10 Excellent

Bree

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful atmosphere, near and tidy rioms
Stayed 1 night in Mar 2025

10/10 Excellent

Charles, Eaglehawk

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, quiet and comfortable rooms and a really good quality buffet breakfast. Will stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

Kane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - we loved it
Stayed 1 night in Mar 2025

10/10 Excellent

Brent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The quality of this hotel is the reason I am a Hilton silver member. The room was very nice, over looked the city, bed and pillows very comfortable, staff have good customer service skills, restaurant and Bar in lobby, food was good.
Stayed 4 nights in Mar 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Nicole

Stayed 1 night in Feb 2025

8/10 Good

Rita

Traveled with group
Liked: Cleanliness, staff & service, room comfort

Great Location

Have stayed here numerous times, think it is a bit tired and needs a refresh. Love the location, staff were great, breakfast good options changed out some mornings. Housekeeping not consistent.
Stayed 4 nights in Feb 2025

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortsble room, quiet with all amenities. Ideally situated to get around. Restaurants and supermarkets close by
Stayed 2 nights in Dec 2024