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Get an overview of this hotel
4.5-star hotel in Melbourne Central Business District

Popular property highlights

Free WiFi
Restaurant
Outdoor pool
24-hour front desk
Multilingual staff

Location

Located in Melbourne Central Business District, this luxury hotel is within a 5-minute walk of Melbourne Convention and Exhibition Centre and Crown Casino and Entertainment Complex. DFO South Wharf and Eureka Tower are also within 15 minutes. Southern Cross Station is 8 minutes by foot and Flagstaff Station is 18 minutes.

Hotel Features

Along with a restaurant, this hotel has an outdoor pool and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café, and a snack bar/deli are onsite.

Room Amenities

All 432 soundproofed rooms feature free WiFi and minibars. Conveniences include refrigerators and coffee makers, and guests will appreciate thoughtful touches like espresso makers and bathrobes.

Languages Spoken

  • English

Show all languages

Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: AUD 38 for adults and AUD 24 for children (approximately)
  • Self parking fee: AUD 17 per night
  • Nearby parking fee: AUD 17 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at 6:00 AM

Minimum check-in age is: 18

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Guest accommodation is not sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Property follows sanitization practices of Ecolab (3rd party expert - Global)

Staff wears personal protective equipment

Security system

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Food service has been amended for enhanced safety

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

No rollaway/extra beds available

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

LGBTQ friendly

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Debit cards

gap period enforced between guest stays 24 hours

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Enhanced food service safety measures are in place.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Hotel Names

  • Crowne Plaza Hotel Melbourne
  • Crowne Plaza Melbourne
  • Melbourne Crowne Plaza
  • Crowne Plaza Melbourne Hotel Melbourne
  • Crowne Plaza Melbourne Hotel
  • Crowne Plaza Melbourne Hotel
  • Crowne Plaza Melbourne Melbourne
  • Crowne Plaza Melbourne Hotel Melbourne

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Hotel Amenities

Renovations + Closures

This property is closed from February 15 2021 to February 17 2021 (dates subject to change).

Property Features

Crowne Plaza Melbourne features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant, a coffee shop/café, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4.5-star property consist of coworking spaces and limo/town car service. 10 meeting rooms are available. This luxury hotel also offers tour/ticket assistance, multilingual staff, and concierge services. Onsite parking is available (surcharge). A total renovation of this property was completed in December 2020.

Crowne Plaza Melbourne has designated areas for smoking.

  • Coworking spaces
  • Bar/lounge
  • Designated smoking areas (fines apply)
  • Elevator
  • 24-hour front desk
  • Porter/bellhop
  • Restaurant
  • Express check-out
  • Tours/ticket assistance
  • Coffee shop or café
  • Free pool cabanas
  • Dry cleaning/laundry service
  • Self parking (surcharge)
  • Pool sun loungers
  • Outdoor pool
  • Limo or Town Car service available
  • Swimming pool
  • Safe-deposit box at front desk
  • Number of meeting rooms - 10
  • Luggage storage
  • Distance from property (meters) 300
  • Offsite parking discounted rates available
  • Concierge services
  • Conference center
  • Snack bar/deli
  • Designated smoking areas
  • Total number of rooms - 432
  • 24-hour fitness facilities
  • Number of floors - 10
  • Number of buildings/towers - 1
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Refrigerator
  • Free cribs/infant beds

Room Amenities

Crowne Plaza Melbourne offers 432 accommodations with minibars and espresso makers. Beds feature premium bedding. LCD televisions are featured in guestrooms. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided daily.

  • Room service (limited hours)
  • Wheelchair accessible
  • Free newspaper
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Espresso maker
  • Desk
  • Premium bedding
  • Soundproofed rooms
  • Premium TV channels
  • Slippers
  • Free WiFi
  • LCD TV
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Soap
  • Shampoo
  • Toilet paper
  • Laptop-friendly workspace
  • Low-height counters/sink
  • Grab bar - near toilet
  • Wardrobe or closet
  • Toothbrush and toothpaste available on request

Parking

Self parking (surcharge) , Offsite parking discounted rates available

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.

Yugo Restaurant - This restaurant specializes in fusion cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Dive Bar - This bar specializes in local cuisine and serves light fare only. Guests can enjoy drinks at the bar. Happy hour is offered. Open select days.

Pow Wow - This coffee shop serves breakfast only. Open select days.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby

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