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SureStay Hotel By Best Western Mission

2.5 star property

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Photo gallery for SureStay Hotel By Best Western Mission

Desk, bed sheets
Exterior
Outdoor pool
Fitness facility
Free daily continental breakfast

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
$61
includes taxes & fees
Jan 11 - Jan 12

Explore the area

View in a map
609 East Interstate Highway 2, Mission, TX, 78572
  • Place, Mission Historical Museum
    ‪3 min drive‬
  • Place, McAllen Convention Center
    ‪5 min drive‬
  • Place, La Plaza Mall
    ‪5 min drive‬
  • Airport, McAllen, TX (MFE-Miller Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(17 reviews)
  • 100 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Desk, bed sheets

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(26 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Smoking, Jetted Tub

Desk, bed sheets

Suite, 1 King Bed, Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

Desk, bed sheets

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Desk, bed sheets

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

SureStay Hotel By Best Western Mission

Mission hotel with outdoor pool
An outdoor pool, a fitness center, and a microwave in a common area are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
SureStay Hotel By Best Western Mission offers 54 accommodations, which are accessible via exterior corridors and feature air conditioning. Guests can make use of the in-room refrigerators and microwaves.

Bathrooms include bathtubs. 32-inch LCD televisions come with cable channels. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Guests under 18 years old are not allowed in the swimming pool.

SureStay Hotel By Best Western Mission features an outdoor pool and a fitness center. A computer station is located on site and wireless Internet access is complimentary. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers multilingual staff, laundry facilities, and a television in a common area. Onsite self parking is complimentary.

SureStay Hotel By Best Western Mission has designated areas for smoking.

A complimentary continental breakfast is served each morning between 7:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 AM
Minimum check-in age: 25

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 500 per pet, per day, plus a one-time cleaning fee of USD 500 and a deposit of USD 500 per day
Service animals are welcome, and are exempt from fees
Welcoming cats only
1 total (up to 1 lb per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 500 per day
  • Pet fee: USD 500 per pet, per day plus USD 500 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 10:00 PM
Free WiFi in public areas has a 1-device limit
Guests under 18 years old are not allowed in the swimming pool

Property is also known as

Best Western Las Palmas
SureStay Hotel
Best Western Las Palmas Inn Mission
Best Western Las Palmas Mission
Las Palmas Best Western
Las Palmas Inn Mission
Las Palmas Mission
SureStay Mission
Surestay By Mission Mission
SureStay Hotel By Best Western Mission Hotel
SureStay Hotel By Best Western Mission Mission
SureStay Hotel By Best Western Mission Hotel Mission

SureStay Hotel By Best Western Mission Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 336 out of 694 reviews
Rating 8 - Good. 164 out of 694 reviews
Rating 6 - Okay. 89 out of 694 reviews
Rating 4 - Poor. 40 out of 694 reviews
Rating 2 - Terrible. 65 out of 694 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

erardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Mario

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family trip 2025

Very clean and will be staying there more often and a lot of places to eat close by too
Stayed 2 nights in Sep 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Maria

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and lots of parking
Stayed 2 nights in Sep 2025

10/10 Excellent

Jose, Mission

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELLENT STAY! This is the first time I stay in this hotel, and I was impressed. This hotel is very clean and very well maintained. Also, there is plenty of lighting that makes it feel safe and secure. The breakfast was good also.
Stayed 1 night in Sep 2025

6/10 Okay

Rafael

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Everybody was very friendly and if I asked for something I got it right away I could recommend a place
Stayed 5 nights in Aug 2025

8/10 Good

Regina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rumors clean but furnishings were old could be replaced the floor was very slippery when you get when he gets wet and also a blanket should be provided right in the number would be competitive
Stayed 1 night in Aug 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Carol

Stayed 1 night in Aug 2025

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service
The receptionist was rude
Stayed 1 night in Aug 2025

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
good clean room
Stayed 1 night in Aug 2025

10/10 Excellent

RICARDO

Good location for restaurants
Stayed 1 night in Aug 2025

10/10 Excellent

Gerardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is good.
Stayed 1 night in Aug 2025

8/10 Good

erardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, great service
Stayed 3 nights in Aug 2025

10/10 Excellent

Aaron

Stayed 1 night in Aug 2025

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Stayed several times now. Beds are comfortable and the swimming pool is okay.
Stayed 3 nights in Jun 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Maribel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Aaron

Liked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Love the hot tub !
Stayed 1 night in Jul 2025

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only problem I had my key kep deactivatiDe, and I had to keep going to office to react activated.and this was happening almost every day.
Stayed 7 nights in Jul 2025

10/10 Excellent

Carol

Stayed 1 night in Jul 2025

8/10 Good

Adhara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the comfort of the bed and the coffee, room is spacious.
Stayed 3 nights in Jul 2025