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Get an overview of this hotel
3.5-star McAllen hotel close to La Plaza Mall

Popular property highlights

Free self parking
Free WiFi
Restaurant
Indoor pool
Business center

Location

This family-friendly McAllen hotel is located near the airport, within 1 mi (2 km) of Rio Grande Regional Hospital and La Plaza Mall. Fireman's Park and McAllen Heritage Center are also within 2 mi (3 km).

Hotel Features

Along with a restaurant, this smoke-free hotel has an indoor pool and a 24-hour fitness center. Free WiFi in public areas is provided, as well as free self parking, a free airport shuttle, and a free shopping center shuttle. Additionally, a bar/lounge, a coffee shop/café, and a sauna are onsite.

Room Amenities

All 262 rooms feature kitchenettes with refrigerators and microwaves, plus free WiFi and flat-screen TVs with cable channels. Other amenities available to guests include balconies, sofa beds, and living rooms.

Languages Spoken

  • English

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DoubleTree Suites by Hilton Hotel McAllen

1800 S 2nd St, McAllen, TX 78503

Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: USD 13.00 for adults and USD 7.00 for children (approximately)
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at 10:00 PM

Minimum check-in age is: 21

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

Service animals are allowed

Service animals are exempt from fees/restrictions

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Property follows sanitization practices of SafeStay (AHLA - USA)

Protective clothing is available to guests

Masks are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

Contactless check-in is not available

No rollaway/extra beds available

Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Debit cards

gap period enforced between guest stays 24 hours

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed (service animals welcome)

We should mention

Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

Hotel Names

  • Embassy Suites Hotel McAllen
  • Embassy Suites McAllen
  • McAllen Embassy Suites
  • DoubleTree Suites Hilton Hotel McAllen
  • DoubleTree Suites Hilton McAllen
  • DoubleTree Suites by Hilton Hotel McAllen Hotel
  • DoubleTree Suites by Hilton Hotel McAllen McAllen
  • DoubleTree Suites by Hilton Hotel McAllen Hotel McAllen

Hotel Amenities

Property Features

In addition to an indoor pool and a children's pool, DoubleTree Suites by Hilton Hotel McAllen provides a sauna and a 24-hour fitness center. The hotel offers a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

A business center is on site at this 3.5-star property. Event facilities measuring 5760 square feet (535 square meters) include conference space. This family-friendly hotel also offers a terrace, multilingual staff, and complimentary newspapers in the lobby. Guests can use the indoor pool and health club at a partner property. An area shuttle within 2 mi and a roundtrip airport shuttle (available on request) are complimentary for guests. Onsite self parking is complimentary. A total renovation of this property was completed in 2015.

DoubleTree Suites by Hilton Hotel McAllen is a smoke-free property.

  • Free use of nearby fitness center
  • Express check-in
  • Bar/lounge
  • Free shopping center shuttle
  • Elevator
  • Free airport transportation
  • Indoor pool
  • 24-hour front desk
  • Conference space
  • Business center
  • Porter/bellhop
  • Restaurant
  • Express check-out
  • Meeting rooms
  • Year Built - 1985
  • Coffee shop or café
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Sauna
  • Free wired Internet
  • Smoke-free property
  • Computer station
  • Children's pool
  • Safe-deposit box at front desk
  • Free area shuttle
  • Conference space size (meters) - 535
  • Free long-term parking
  • Terrace
  • Luggage storage
  • Free RV, bus, truck parking
  • Breakfast available (surcharge)
  • Conference space size (feet) - 5760
  • Ballroom
  • Banquet hall
  • Pool umbrellas
  • Laundry facilities
  • Total number of rooms - 262
  • Television in common areas
  • 24-hour fitness facilities
  • Number of floors - 9
  • Number of buildings/towers - 1
  • Wedding services
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Children's pool
  • Number of living rooms
  • Free WiFi
  • Kitchenette
  • Free area shuttle
  • Laundry facilities
  • Separate dining area
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Room Amenities

DoubleTree Suites by Hilton Hotel McAllen offers 262 accommodations with video-game consoles and safes. Rooms open to balconies. Accommodations offer separate living rooms and include sofa beds. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Accommodations at this 3.5-star hotel have kitchenettes with refrigerators, microwaves, separate dining areas, and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. This McAllen hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Room service (limited hours)
  • Wheelchair accessible
  • Free newspaper
  • Refrigerator
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Kitchenette
  • Balcony
  • Video-game console
  • In-room climate control (air conditioning)
  • Premium bedding
  • Separate sitting area
  • Sofa bed
  • Pay movies
  • Microwave
  • Premium TV channels
  • Blackout drapes/curtains
  • Shower only
  • Separate dining area
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Number of living rooms
  • Free cribs/infant beds
  • Linens provided
  • Number of bathrooms - 1

Parking

Free long-term parking , Free self parking , Free RV, bus, truck parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Food & Drink

Full breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.

DoubleTree Suites by Hilton Hotel McAllen has a restaurant on site.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Nearby Activities

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

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