This lodging has no one on site, and check-in is all done by email. In the past this has been an issue for us when something goes wrong, because contacting help can be difficult, and addressing problems remotely is not always easy or even possible. However, in this case all went well. The pre-provided key combination worked well for our preassigned room, and we had no problems. The room itself was clean and modern. The hotel was right off the highway, which made being outside unpleasantly loud, but the room itself was reasonably soundproofed.