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Castle And Ball by Greene King Inns

3.0 star property

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Photo gallery for Castle And Ball by Greene King Inns

Bar (on property)
Family Room | Desk, iron/ironing board, free WiFi
Combined shower/tub, hair dryer, towels
Reception
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • Free WiFi

Explore the area

Map
The High Street, Marlborough, England, SN8 1LZ
  • The Merchant's House Marlborough
    ‪1 min walk‬
  • Avebury Stone Circle
    ‪10 min drive‬
  • North Wessex Downs
    ‪14 min drive‬

Room options

View all photos for Single Room

Single Room | Desk, iron/ironing board, free WiFi

Single Room

  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room | Desk, iron/ironing board, free WiFi

Double Room

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room | Desk, iron/ironing board, free WiFi

Superior Room

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | Desk, iron/ironing board, free WiFi

Family Room

  • 161 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Standard Room

Standard Room | Desk, iron/ironing board, free WiFi

Standard Room

  • 129 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room (for 4)

Family Room (for 4) | Desk, iron/ironing board, free WiFi

Family Room (for 4)

  • 161 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

Miscellaneous

The Kingsbury at No7 & No8

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (213)
$137 nightly
The price is $137 total
includes taxes & fees
The Kingsbury at No7 & No8

About this property

Castle And Ball by Greene King Inns

3-star Marlborough hotel with restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, a garden, and a lobby fireplace.
Castle And Ball by Greene King Inns offers 35 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations.

This Marlborough hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Marlborough hotel also offers a garden, a fireplace in the lobby, and room service (during limited hours). Complimentary self parking is available on site.

Castle And Ball by Greene King Inns is a smoke-free property.

Castle and Ball - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Castle and Ball

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Early check-in subject to availability
An early check-in fee will be charged
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
Parking height restrictions apply

Property is also known as

Ball Castle
And Ball By Greene King Inns
Castle Ball Hotel
Castle Ball Hotel Marlborough
Castle Ball Marlborough
The Castle & Ball Hotel Marlborough, UK - Wiltshire
The Castle And Ball Hotel
Castle And Ball by Greene King Inns Hotel
Castle And Ball by Greene King Inns Marlborough
Castle And Ball by Greene King Inns Hotel Marlborough

Castle And Ball by Greene King Inns Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 184 out of 438 reviews
Rating 8 - Good. 177 out of 438 reviews
Rating 6 - Okay. 56 out of 438 reviews
Rating 4 - Poor. 14 out of 438 reviews
Rating 2 - Terrible. 7 out of 438 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A comfortable, large room with a nice bathroom including shower and bath. A quiet location on the attractive Marlborough High Street with very helpful and friendly staff.
Stayed 1 night in Mar 2025

6/10 Okay

Sarah

Disliked: Cleanliness, property conditions & facilities
The Castle and Ball provides unpretentious and uncomplicated accommodation. My room was large but not particularly clean, the lamps flickered, there was a rim of scum around the bath and detritus from previous guests behind the table. It was noisy (expected being over a pub). Upsides were pleasant service, easy to get in and out and good food.
Stayed 1 night in Mar 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Mostly unspoilt by refurbishment, full of character, lovely large proportion Georgian rooms and very friendly.
Stayed 1 night in Mar 2025

8/10 Good

Teresa

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Room needed attention. Has carpark & Restaurant

I will say it was a busy weekend when we stayed, so perhaps this room is often unused? The room itself needed some attention. Corner chunk of bedside table laminate was missing exposing underlying wood which could result in harm to clothing or skin; The edges of the bath where it meets the walls, and the area around the shower where fixed to the wall, all need a good clean. No such issue with the sink areas or the rest of the room; The hot water for the bath initially ran a bit grey, again I think lack of use, but cleared. Section of wallpaper near the built in wardrobe coming away, perhaps from an old leak?? But no actual dampness or fustiness. Good selection of tea bags/ coffe sachets in the room. As the room was off around the back (loads of stairs) it was quieter maybe than rooms directly above the bar areas - same as most old pubs & inns. On-site staff were excellent. 'Housekeeping' will knock at your door in the morning if you're staying more than 1 night, so if you're not going down for breakfast, or going out, be aware. Booking system. Weird. Booked via hotels.com, their email said there's no reception desk at the hotel, but there is. If you want to eat at this hotel, reserve a table as the food is excellent. One of the few places in Marlborough with it's own car park - provide vehicle reg when arrive. That's it I think!
Stayed 2 nights in Feb 2025

6/10 Okay

JASON

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Nicola

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Martin

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Family get together

Pre Christmas stay to meet family half way. Room was fine, but no hooks to hang coats up. Bar and restaurant service was good, even though it was very busy with Christmas works meals. Shout out to our waiter Toby for the excellent service.
Stayed 2 nights in Dec 2024

6/10 Okay

Catherine

Disliked: Cleanliness, staff & service, property conditions & facilities
Great position on the night street and a bed but very tired
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Stayed 1 night in Nov 2024

10/10 Excellent

Aaron

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Frans

Traveled with family
Liked: Staff & service
Stayed 4 nights in Oct 2024

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Characterful lovely old hotel. Have been many times and will come again.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Down memory lane

The staff were super helpful and courteous - we were very grateful
Stayed 1 night in Oct 2024

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent!

Vey comfortable, well priced, easy parking, nice breakfast, lovely staff, all very good
Stayed 1 night in Oct 2024

10/10 Excellent

James

Stayed 1 night in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here on a number of occasions and been thoroughly satisfied with the experience.
Stayed 1 night in Sep 2024

10/10 Excellent

christopher philip

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient for an overnight stay and would use again if passing by.
Stayed 1 night in Sep 2024

10/10 Excellent

Angela

Stayed 2 nights in Aug 2024

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Edward

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

A

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The castle and Ball pub is great the staff are genuinely nice and welcoming and friendly-
Stayed 1 night in Aug 2024

10/10 Excellent

Thelma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick stop over.

Great location close to all amenities parking on site. Food in pub very good and great value. Breakfast very good value plenty of choice.
Stayed 1 night in Aug 2024

8/10 Good

Mary

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Shane

Business traveler
Liked: Cleanliness, staff & service, room comfort
Fair hotel. Lots of foot traffic noise through the hotel until around11:30 pm. But overall ok
Stayed 1 night in Jul 2024