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Motel One Manchester - Royal Exchange

3.5 star property

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Photo gallery for Motel One Manchester - Royal Exchange

Comfort Room (with king- or queensize bed and view) | Egyptian cotton sheets, premium bedding, in-room safe, soundproofing
Bar (on property)
Bar (on property)
Bar (on property)
Bar (on property)

Popular amenities

  • Air conditioning
  • Housekeeping
  • Bar
  • Pet friendly
  • 24/7 front desk

Explore the area

Map
11-15 Cross Street, Manchester, England, M2 1WD
  • Deansgate
    ‪3 min walk‬
  • Piccadilly Gardens
    ‪5 min walk‬
  • AO Arena
    ‪9 min walk‬
  • Manchester (MAN)
    ‪19 min drive‬

Room options

View all photos for Comfort Room (with king- or queensize bed and view)

Egyptian cotton sheets, premium bedding, in-room safe, soundproofing

Comfort Room (with king- or queensize bed and view)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, soundproofing

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, soundproofing

Comfort Room, 1 King Bed

8.6 out of 10
Excellent
(107 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, in-room safe, soundproofing

Comfort Room, 1 Queen Bed

8.8 out of 10
Excellent
(26 reviews)
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Bar (on property)

Motel One Manchester St. Peter's Square

  • Pet friendly
  • Free WiFi
  • Breakfast available
  • Housekeeping
4.7 out of 5, Exceptional, (1484)
$88 nightly
The price is $88 total
includes taxes & fees
Motel One Manchester St. Peter's Square

About this property

Motel One Manchester - Royal Exchange

3.5-star hotel in Manchester City Centre
Along with a bar/lounge, this smoke-free hotel has a 24-hour front desk and a front-desk safe. WiFi in public areas is free. Other amenities include a reception hall.
Motel One Manchester - Royal Exchange offers 302 air-conditioned accommodations with safes and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with digital channels.

Bathrooms include showers and hair dryers. This Manchester hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Motel One Manchester - Royal Exchange features a front-desk safe and an elevator. Public areas are equipped with complimentary wireless Internet access. A bar/lounge is on site where guests can unwind with a drink.

Motel One Manchester - Royal Exchange is a smoke-free property.

Continental breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Continental breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 13.90 to 13.90 for adults and GBP 6.95 to 13.90 for children
  • A bar/lounge

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: GBP 1.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately GBP 13.90 to 13.90 for adults, and GBP 6.95 to 13.90 for children
  • Pet fee: GBP 15 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Property is also known as

Motel One Manchester-Royal Exchange Hotel
Motel One Exchange Hotel
Motel One Exchange
One Manchester Royal Exchange
Motel One Manchester Royal Exchange
Motel One Manchester - Royal Exchange Hotel
Motel One Manchester - Royal Exchange Manchester
Motel One Manchester - Royal Exchange Hotel Manchester

Motel One Manchester - Royal Exchange Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 610 out of 1000 reviews
Rating 8 - Good. 261 out of 1000 reviews
Rating 6 - Okay. 78 out of 1000 reviews
Rating 4 - Poor. 26 out of 1000 reviews
Rating 2 - Terrible. 25 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Cidália

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in and out. WiFi good. TV doesn’t have good channels. Room is a bit small but enough for 1/2 persons on a short stay. When cleaning my room they left the window opened so I when got back at night my room was freezing!! That was not nice as then it takes ages for the heating to warm up the room.
Stayed 2 nights in Apr 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay couldn’t fault anything, room very comfortable definitely recommend
Stayed 1 night in Apr 2025

6/10 Okay

Simon

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
No cupboards or draws at all in our room. VERY small for the price!
Stayed 1 night in Apr 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight Theatre stay

Hotel was perfectly situated for city centre trip & stay Nice basic hotel & very clean, would stay again. Unfortunately the safe did not work & was a concern when leaving the room mentioned to reception but couldn’t be fixed as parts come from Germany. I also emailed the hotel through Hotels . Com inquiring about car parking but no response was received. Paid £35 to park at NCP Great Northern Dick Turpin car parks only to find out arriving at hotel they have an underground car park. Everything at the hotel was fine though
Stayed 1 night in Apr 2025

10/10 Excellent

Claire

Stayed 2 nights in Apr 2025

8/10 Good

Anita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Location , 10 minute walk to the Arena, walking back after 11.30pm felt safe myself and my neice..whole of the area lit up!! Would definitely recommend again
Stayed 1 night in Apr 2025

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Was a lovely hotel room. Only thing was the tv was glitchy.
Stayed 2 nights in Apr 2025

10/10 Excellent

David, COLWYN BAY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good stay at Motel One. This is probably the best location in Manchester, being absolutely central and near many good restaurants and bars. The room was slightly small, but scrupulously clean with everything needed. One slight issue was that it was impossible to reduce the temperature below 19°. This was rather too warm. Staff were all delightfully pleasant and I have no hesitation in recommending the hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another excellent stay

Our 6th stay at this hotel, we use when coming up to town for a Theatre show at the Royal Exchange opposite. Had a room at the front end this time so bit of tram noise but that was it. Could see straight across to the theatre. Bed very comfy, had a much needed sleep after a very hectic start to the year! Buffet breakfast to me is the best part of the stay, so much choice, very well presented and constantly stocked up. Staff on duty to make sure we had everything we required. Love the new plastic beakers in the rooms, much better than having a drink out of a paper cup. Would be nice to have a satchet of hot chocolate and a packet of biscuits but you do sell these downstairs. We will be back.
Stayed 1 night in Apr 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

We stayed here for a night to see Ghost at the AO Arena and we had a lovely stay. Perfect location - 10 mins from the arena, next to the Arndale etc. Room is small but comfortable, air con, decent bathroom and tv. Staff were all really friendly. Very good stay and at a much cheaper cost than other hotels in the area. We had a few drinks in the bar before and after the show. We would definitely stay here again.
Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Amrit

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Anniversary stay, great location, will ask for a better room view next time, will stay again though.
Stayed 1 night in Apr 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Martin

Stayed 1 night in Apr 2025

8/10 Good

Max

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was pretty small, not much floor space; and had a view of an alley way which didn't help. Bathroom ok, but again small. Bed was comfy and was all clean. For the price paid, couldn't complain much. Location was good.
Stayed 2 nights in Apr 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Claire

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect, staff were excellent. Will definitely stay again
Stayed 3 nights in Apr 2025

6/10 Okay

G

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Forgets breakfast

Reception very welcoming Delayed at breakfast (which happens often) as hotel continuously forgets to add room number for prepaid breakfast
Stayed 1 night in Apr 2025

10/10 Excellent

Heather

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

From the moment we walked in, staff were friendly. Room was ready and very comfortable and quiet.
Stayed 1 night in Apr 2025

8/10 Good

Gianluca

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel for a fantastic price!

This hotel chain is fantastic. It’s priced the same as a premier inn or travelodge but the experience is that of 5 star hotel. As long as the prices stay like this, I will always pick a motel one hotel over any other hotel.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Sigmundur, Hafnarfjordur

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the heart of Manchester. The rooms were snug, but provided everything you need. The bed was lovely, great bathroom and shower. All the plugs your might need, nice large TV and strong wifi. A bit of a problem with the safe that didn't get fixed despite being reported to reception, but wasn't an issue, so no harm done. Would definitely stay again for the friendly staff.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025