Malmaison Manchester

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Staircase
Corner Suite | In-room safe, desk, blackout drapes, iron/ironing board
Reception
Bar (on property)
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
$113
includes taxes & fees
Feb 8 - Feb 9

Explore the area

View in a map
1-3 Piccadilly, Manchester, England, M1 3AQ
  • Place, Piccadilly Gardens
    ‪3 min walk‬
  • Place, Canal Street
    ‪3 min walk‬
  • Place, Deansgate
    ‪12 min walk‬
  • Airport, Manchester (MAN)
    ‪22 min drive‬

Room options

Standard Double Room

9.0 out of 10
Wonderful
(79 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room

8.4 out of 10
Very good
(10 reviews)
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

Club Double Room

9.4 out of 10
Exceptional
(13 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 King Bed

Club Twin Room

9.8 out of 10
Exceptional
(6 reviews)
  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds

Club Deluxe Double

9.6 out of 10
Exceptional
(12 reviews)
  • 226 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite

8.0 out of 10
Very good
(4 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Signature Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Corner Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Malmaison Manchester

Hotel in Manchester City Centre
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, 24-hour room service, conference space, and concierge services are onsite.
Malmaison Manchester offers 167 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. Event facilities measuring 2314 square feet (215 square meters) include conference space. This business-friendly hotel also offers a fitness center, tour/ticket assistance, and concierge services.

Malmaison Manchester is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7 AM and 10 AM and on weekends between 8 AM and 11:00 AM.
Chez Mal Brasserie - Onsite restaurant.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 23 for adults and GBP 12 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chez Mal Brasserie

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,314 square feet of conference space

Spa

  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Built in 1904
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 30.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: GBP 1.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately GBP 23 for adults and GBP 12 for children
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Malmaison Hotel Manchester
Malmaison Manchester
Manchester Malmaison
Malmaison Manchester Hotel Manchester
Manchester Malmaison Hotel
Malmaison Manchester Hotel
Malmaison Manchester Hotel
Malmaison Manchester Manchester
Malmaison Manchester Hotel Manchester

Malmaison Manchester Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 637 out of 1028 reviews
Rating 8 - Good. 233 out of 1028 reviews
Rating 6 - Okay. 112 out of 1028 reviews
Rating 4 - Poor. 31 out of 1028 reviews
Rating 2 - Terrible. 15 out of 1028 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Ho-Kwong

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice decor. A but of noise from the bar downstairs at night but that’s what you get in a central location.
Stayed 1 night in Oct 2025

10/10 Excellent

Luisa

Stayed 1 night in Oct 2025

10/10 Excellent

Alasdair

Stayed 1 night in Nov 2025

4/10 Poor

Patrick

Liked: Cleanliness, amenities
Noisy people next door during the night No action taken
Stayed 1 night in Nov 2025

10/10 Excellent

Nigel

Stayed 1 night in Oct 2025

8/10 Good

Luke

Stayed 1 night in Nov 2025

8/10 Good

Rachael

Traveled with family
Liked: Cleanliness, staff & service, amenities
I booked this trip for my parents, uncle and I to celebrate my mam's 60th birthday. Unfortunately I became unwell and could no longer go. My parents enjoyed their stay at the hotel. They said it was pretty clean and comfortable, and they especially enjoyed the bar. The said the bar staff were brilliant and couldn't have been more helpful. However, what is letting this hotel down is customer service. As I couldn't attend but was concerned about using the app to cancel when we still needed two other rooms, I spoke with a Hotels.com chat agent who tried to contact the hotel on my behalf but couldn't get a response. I also wanted to arrange something special in the room for my mam's arrival and had used the app at time of booking to ask what was available. I never got a response via the app so a few days before the trip I emailed the hotel directly. Responses back and forth took so long that in the end they weren't able to set anything up as by this point it was check in day and I was told balloons were arranged via a third party. I asked if there was anything at all that could be done to make her stay extra special while she was there as it was a 2 night trip, and they completely stopped responding. Have heard nothing since and was unable to make the stay special for her birthday. This would put me off staying again in case I needed customer service support.
Stayed 2 nights in Oct 2025

10/10 Excellent

yvonne

Traveled with family
Liked: Cleanliness, staff & service, amenities
excellent location, lovely room. They take care of your luggage if required when you checkout.
Stayed 1 night in Oct 2025

8/10 Good

Derek

Stayed 1 night in Oct 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities
Clean , comfortable and welcoming
Stayed 1 night in Oct 2025

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Oliver

Stayed 1 night in Oct 2025

6/10 Okay

Richard

Liked: Cleanliness, staff & service
Lovely staff and nice enough room, but given we are in Autumn the room was far too hot. The AC was set at 16 degrees and it made no notable difference.
Stayed 1 night in Oct 2025

10/10 Excellent

William

Stayed 1 night in Oct 2025

8/10 Good

Erin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good facilities, convenient location, excellent restaurant
Stayed 2 nights in Oct 2025

10/10 Excellent

Lee

Stayed 2 nights in Oct 2025

10/10 Excellent

Garry

Stayed 1 night in Oct 2025

6/10 Okay

graham paul

Stayed 1 night in Oct 2025

10/10 Excellent

Joseph

Stayed 2 nights in Oct 2025

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room, quiet, clean and comfortable. Disappointed with bar as only half stocked, no prosecco or cider and staff did not come back after requesting if drinks were available. Bar staff lacked social engagement and manners.
Stayed 1 night in Oct 2025

10/10 Excellent

Timothy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AC was quiet
Stayed 1 night in Oct 2025

6/10 Okay

Jeandelle

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Suite was disappointing. Very shabby in places, missing details on bannister for example, no lamps, confusing lights, towel rail didn’t work - reported - no help sent. Unusable wardrobe - no space and nothing premium which made it feel special. Tbh it was gloomy and cold. We also struggled to get AC units going to get heat, and one control didn’t work at all. There was no extraction in the bathroom, the water pressure in the shower was poor and there was lots of chipped paint and dust in the vents. The bed was pretty comfortable, but the sheet seemed too small and kept coming off. Pillows were too small, smaller than standard. Nice to have a Nespresso machine, but no fresh milk. Fridge wasn’t very cold and there were no extras for being in a suite. Overall, we found room 507 very gloomy, cold, scruffy and disappointing. I wouldn’t stay here again even though it was very convenient for the station. Floor 5 also had a weird smell of cooked food like fried fish all the time. This hotel was great before, could be again, but someone needs to have an eye for detail as it certainly doesn’t feel premium any more.
Shower door
Panel in bathroom
Non matching paint?
Scuffs and blobs of paint on window sill
Stayed 1 night in Oct 2025

2/10 Terrible

Matthew

Stayed 2 nights in Oct 2025

10/10 Excellent

Amy-Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room large and comfortable bed. No noise everything in perfect working order.
Stayed 1 night in Oct 2025

10/10 Excellent

james

Stayed 1 night in Oct 2025