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Shilo Inns Mammoth Lakes

2.5 star property

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Photo gallery for Shilo Inns Mammoth Lakes

Lake
Exterior
Fireplace
Free daily buffet breakfast
Lobby sitting area

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Housekeeping
  • Pet friendly
  • 24/7 front desk
  • Air conditioning
$189
includes taxes & fees
Sep 3 - Sep 4

Explore the area

View in a map
2963 Main St, Mammoth Lakes, CA, 93546
  • Mammoth Lakes Welcome Center
    ‪7 min walk‬
  • Village Gondola Station
    ‪3 min drive‬
  • Mammoth Mountain Ski Resort
    ‪10 min drive‬
  • Mammoth Lakes, CA (MMH-Mammoth Yosemite)
    ‪12 min drive‬

Room options

View all photos for Superior Room, 2 Queen Beds

Iron/ironing board, free WiFi, bed sheets, wheelchair access

Superior Room, 2 Queen Beds

7.8 out of 10
Good
(78 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

Iron/ironing board, free WiFi, bed sheets, wheelchair access

Superior Room, 1 King Bed

7.4 out of 10
Good
(53 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room 2 Queen Beds (WheelChair Accessible)

Iron/ironing board, free WiFi, bed sheets, wheelchair access

Standard Room 2 Queen Beds (WheelChair Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room 2 Queen Beds (Pet Friendly)

Iron/ironing board, free WiFi, bed sheets, wheelchair access

Standard Room 2 Queen Beds (Pet Friendly)

7.2 out of 10
Good
(21 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Pet Friendly)

Iron/ironing board, free WiFi, bed sheets, wheelchair access

Standard Room, 1 King Bed (Pet Friendly)

7.2 out of 10
Good
(25 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room 1 King Bed (WheelChair Accessible)

Iron/ironing board, free WiFi, bed sheets, wheelchair access

Standard Room 1 King Bed (WheelChair Accessible)

  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby sitting area

Mammoth Mountain Inn

  • Pool
  • Hot Tub
  • Pet friendly
  • Restaurant
4.1 out of 5, Very Good, 1,092 reviews
Mammoth Mountain Inn

About this property

Shilo Inns Mammoth Lakes

Hotel in Downtown Mammoth Lakes
This smoke-free hotel features a sauna, coffee/tea in a common area, and laundry facilities. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a computer station, and express check-out are onsite.
Shilo Inns Mammoth Lakes offers 72 accommodations with hair dryers and irons/ironing boards. Accommodations offer separate sitting areas. This Mammoth Lakes hotel provides complimentary wireless Internet access. Microwaves and coffee/tea makers are provided. Bathrooms include shower/tub combinations and complimentary toiletries. Housekeeping is provided daily.
Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary. This Mammoth Lakes hotel also offers a sauna, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Shilo Inns Mammoth Lakes is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Games
  • Sauna
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Children's games
  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Seasonal Road Closure Notice: HWY 120 (Tioga Pass) generally closes for the winter from late October through late June. Daily closures can also occur during periods of inclement weather in spring and fall. The Eastern entrance to Yosemite National Park is located 45 minutes from Mammoth Lakes. Yosemite's Eastern Gate or Tuolumne Meadows is not accessible when Tioga Pass is closed. All other Yosemite National Park entrances are open year round. Guests are advised to check local road conditions/closures before travel with the California Department of Transportation at www.dot.ca.gov or by calling 800-427-7623.

Renovations and closures

The property will be renovating from August 12 2024 to March 29 2027 (completion date subject to change). The following areas are affected:
  • Exterior
  • Sauna
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Shilo Inn Suites Hotel Mammoth Lakes
Shilo Inn Suites Mammoth Lakes
Mammoth Lakes Shilo Inn
Shilo Inn Mammoth Lakes
Shilo Inn Suites Mammoth Lakes Hotel Mammoth Lakes
Shilo Inn Suites Mammoth Lakes Hotel
Shilo Inn Suites
Shilo Suites Mammoth Lakes
Shilo Inns Mammoth Lakes Hotel
Shilo Inn Suites Mammoth Lakes
Shilo Inns Mammoth Lakes Mammoth Lakes
Shilo Inns Mammoth Lakes Hotel Mammoth Lakes

Shilo Inns Mammoth Lakes Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 262 out of 1018 reviews
Rating 8 - Good. 264 out of 1018 reviews
Rating 6 - Okay. 223 out of 1018 reviews
Rating 4 - Poor. 174 out of 1018 reviews
Rating 2 - Terrible. 95 out of 1018 reviews

6.8/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

5.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Alex

Disliked: Property conditions & facilities
The property is under renovation right now, but maybe a decade or two later than it should have been. It’s in remarkably rough shape.
Stayed 2 nights in May 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool
Stayed 1 night in May 2025

4/10 Poor

Kirt, Palmdale

Stayed 1 night in May 2025

6/10 Okay

Dan

Disliked: Staff & service, property conditions & facilities
The hotel seemed much older. The fire alarm was pulled…prank in the night and there was. I acknowledgement of it by the staff. The hotel is currently under construction and the room smelled not so good.
Stayed 1 night in May 2025

4/10 Poor

DANIEL

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property has begun a year long total remodel. This property is at least 40+ years old and really needs the remodel. Unfortunately this was not mentioned anywhere! It's not the employees fault! We checked in and were amazed at how dated the unit was. We even got to use a KEY to open the many times repaired door with many screws directly into the door and blocks of wood and glue to try to hold it together. I am 75 years old and I don't remember many of the furnishings and "decorations". Again the employees were very nice. I hold the management accountable for $200/night. To not advise perspective renters and then have the nerve to charge $200 is like lying! I have no doubt that in a year or so it will be much nicer but you really need to shut down and get this done. You cannot remodel a little bit here and a little bit there and still expect to have guests staying here. Management will ruin this hotels reputation to the point it will have problems in the future. People talk but do not forget how this "remodel" is being handled.
Stayed 1 night in May 2025

8/10 Good

Ruben C

Liked: Cleanliness, amenities, property conditions & facilities
Great location.unfortunately jacuzzi & pool are not available due to remodeling.the one thing that is not available to the guests in room is that they don’t have any kind of usb plugs of some sort so guests can charge up their phones,etc.having this would easily make it more enjoyable for guests.
Stayed 3 nights in May 2025

6/10 Okay

Laura, Oak Island

Traveled with family
Disliked: Amenities, property conditions & facilities
The property is old and under construction, which it desperately needs. That being said, it is not indicated in the listing while booking the property. The rooms are large but the air conditioning does not work, which makes the room hot and stuffy at night.
Stayed 2 nights in May 2025

8/10 Good

Aaron

Stayed 1 night in May 2025

2/10 Terrible

Heidi

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
I can’t give no stars unfortunately. It was a horrible experience. The first room had a hole in the wall. Room 217. The second room they gave me had a do not disturb in the door. When I went back he said he forgot he gave the room to someone else. The 3rd room had unfinished construction in window. The whole place smelled like cigarettes. My 9 year old was physically stressed and crying because the walls, door, couches and floors in lobby and hallways were heavily stained, scratched and marked up. It is not what I expected for even a facility rated a 7. I will definitely be posting my experience to Expedia and all other social media " buyer beware!!" I wish I took photos but I was focused on making my little one calm and try and get a good room. I left knowing I would not get my money back because I already checked in. I did but travel protection but I don’t know if this will be covered. We ended up getting a room around the corner at Outbound Manor. Much better.
Stayed 1 night in May 2025

6/10 Okay

George

Liked: Staff & service
Disliked: Property conditions & facilities
Needs renovation
Stayed 3 nights in May 2025

10/10 Excellent

Ruben C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always enjoyed my stays here.unfortunately the pool and jacuzzi were not available due to renovations.
Stayed 1 night in May 2025

6/10 Okay

Cody

Stayed 1 night in May 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2025

8/10 Good

Paul

Stayed 1 night in Apr 2025

8/10 Good

Juvenico, La Mirada

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
This property seems run down but I can see they are in the process of freshing it up. I wouldn’t mind seeing the place again after rehab done
Stayed 3 nights in Mar 2025

2/10 Terrible

Janet

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was $200/night which is not cheap. No mention of broken hot tub nor any discount. The room table was broken, tilted. The room carpet was dirty. The room curtains were broken. Cheap constructions - I could hear so much noise from the room upstairs. Steps, talking, opening/closing drawers, showering. Couldn't sleep until the people upstairs decided to sleep bc of the noise. Notified the staff but they didn't resolve. I could touch the hallway ceiling with my hand just standing. This is how low the hallway ceiling is which contributes to poor noise isolation. The AC/Heater unit was making out of ordinary noises. The only good thing was that they had a breakfast and available coffee and teas. I would never choose to stay in this hotel. Is terrible.
Stayed 2 nights in Apr 2025

4/10 Poor

stephanie

Traveled with family
Disliked: Amenities, property conditions & facilities
We have stayed here many times, but started to look like it needs updating which they seem to be starting. Breakfast isn’t as good as it used to be. Items were empty and not replenished.
Stayed 2 nights in Dec 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Edward

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2025

8/10 Good

Anne

Liked: Cleanliness, staff & service
While the property is under construction, it still is conveniently located, and the staff is friendly.
Stayed 3 nights in Apr 2025

4/10 Poor

John

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property needs significant renovations externally and room
Stayed 1 night in Apr 2025

2/10 Terrible

Anthony

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Without a doubt, DO NOT STAY HERE! We drove 6 hours to Mammoth, only to pass the hotel several times in the dark because there were no signs identifying the dark building. The lobby looked dated, dirty and disheveled. The small hotel elevator has seen better days, as has the common hallways with stained carpeting and missing ceiling tiles. The room was in fair condition with a hole in the bathroom door, caulking pulling away from the toilet, and older television with a low definition screen (blurry). The “pet friendly” conditions were extensive on site and not identified on the Expedia site. The pathway sidewalk leading to the outside area for dogs was covered with construction debris (loose nails, broken glass and tile chards, pieces of drywall, and trash in general). Lastly, the “free” hot breakfast was not free since we had to buy our breakfast and beverages at the Starbucks next door. There was no hot food left at the hotel at 8:55am. We were told by the front desk clerk upon our arrival that the hotel breakfast was available from 6:30am - 9:30am. So, needless to say, this 1st night of our Spring Break road trip was a complete disappointment. Shame on Shilo Inn for allowing this site to represent their brand!!!

10/10 Excellent

Anh Tuan

Stayed 1 night in Apr 2025

8/10 Good

Igor

Liked: Cleanliness
Stayed 3 nights in Apr 2025

4/10 Poor

John

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Let’s just say they need a lot of repairs and an overall remodel.
Stayed 1 night in Feb 2025