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UMusic Hotel Madrid

5.0 star property
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Photo gallery for UMusic Hotel Madrid

Terrace/patio
Property video
Seasonal outdoor pool, open noon to 8:00 PM, pool umbrellas
Deluxe Guestroom | 1 bedroom, premium bedding, down comforters, minibar
Separate tub and shower, rainfall showerhead, hair dryer, bathrobes

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Gym
  • 24/7 front desk
$285
includes taxes & fees
Sep 2 - Sep 3

Explore the area

View in a map
Calle de la Paz 11, Madrid, 28012
  • Puerta del Sol
    ‪2 min walk‬
  • Plaza Mayor
    ‪5 min walk‬
  • Gran Via
    ‪6 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪17 min drive‬

Room options

View all photos for Premium Guestroom

Premium Guestroom | 1 bedroom, premium bedding, down comforters, minibar

Premium Guestroom

  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Deluxe Guestroom

Deluxe Guestroom | 1 bedroom, premium bedding, down comforters, minibar

Deluxe Guestroom

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, Courtyard View

Deluxe Room, Courtyard View | 1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, Courtyard View

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Artist's Suite

Artist's Suite | 1 bedroom, premium bedding, down comforters, minibar

Artist's Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

Single Room | 1 bedroom, premium bedding, down comforters, minibar

Single Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1
  • 1 Double Bed

View all photos for Ultimate Room

1 bedroom, premium bedding, down comforters, minibar

Ultimate Room

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Courtyard View

Premium Room, Courtyard View | 1 bedroom, premium bedding, down comforters, minibar

Premium Room, Courtyard View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Ultimate Terrace Room

Ultimate Terrace Room | 1 bedroom, premium bedding, down comforters, minibar

Ultimate Terrace Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

UMusic Hotel Madrid

5-star hotel in Madrid Centro
A restaurant, 2 bars/lounges, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a poolside bar, a rooftop terrace, and a coffee shop/cafe are onsite.
UMusic Hotel Madrid offers 130 accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch Smart televisions come with cable channels, first-run movies, and Netflix. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the swimming pool.

UMusic Hotel Madrid features a 24-hour fitness center and a seasonal outdoor pool. The hotel offers a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 323 square feet (30 square meters) include conference space. This luxury hotel also offers a rooftop terrace, tour/ticket assistance, and concierge services. A total renovation of this property was completed in November 2022.

UMusic Hotel Madrid is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
El Albéniz - This fine-dining restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Rooftop Nota Alta - This rooftop bar overlooks the pool and specializes in Fusion cuisine. Guests can enjoy alfresco dining (weather permitting). Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: EUR 33 to 33 for adults and EUR 33 to 33 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • El Albéniz
  • Rooftop Nota Alta

Things to do

  • 24-hour gym
  • Concerts/live shows
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Lifeguards on site
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • 323 square feet of conference space

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Pool access ramp on site
  • Pool hoist on site
  • Smooth flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 7 floors
  • Banquet hall
  • Communal living room
  • Lifeguards
  • Reception hall
  • Renovated entire property - November 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels
  • First-run movies
  • Netflix
  • Streaming services

Food and drink

  • Chef service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 15 to April 14:
  • Swimming pool
The following facilities are closed on Monday and Tuesday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately EUR 33 to 33 for adults, and EUR 33 to 33 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from April 15 to October 05
Pool access available from noon to 8:00 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool, and guests under 18 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

UMusic Hotel Madrid Hotel
UMusic Hotel Madrid Madrid
UMusic Hotel Madrid Adults Only
UMusic Hotel Madrid Hotel Madrid

UMusic Hotel Madrid Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 502 out of 664 reviews
Rating 8 - Good. 116 out of 664 reviews
Rating 6 - Okay. 32 out of 664 reviews
Rating 4 - Poor. 6 out of 664 reviews
Rating 2 - Terrible. 8 out of 664 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Connie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was modern and beautiful. Very conveniently located near Plaza Mayor. The staff was lovely. We loved the rooftop bar which had beautiful views and great service. We enjoyed every minute of our stay and would definitely stay here again when visiting Madrid.
Rooftop bar
Front of hotel
Stayed 2 nights in May 2025

10/10 Excellent

antonio

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location. Location. Location. You won’t find a more “close to everything” hotel in Madrid. Not to mention how a theater(still a theater) came to become such a cozy, well managed hotel. Staff, rooms, service, restaurant, etc. all 5 stars. I’ve been twice in Madrid. The third, for sure will stay at UMusic. Love it.
De La Paz Street view
Stayed 3 nights in May 2025

10/10 Excellent

thomas, Oakenholt

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Harlyn

Stayed 4 nights in May 2025

10/10 Excellent

Katherina

Liked: Cleanliness, amenities, property conditions & facilities
Firstly, Eduardo the guest experience manager was fantastic. Great recommendations and made us feel welcome at the hotel. I’m so happy we stayed at this hotel. The room was clean, although the regular room does not have a separating the toilet / bathroom - so it’s a little awkward
Stayed 2 nights in May 2025

10/10 Excellent

Judith

Stayed 3 nights in May 2025

10/10 Excellent

Lotus

Liked: Cleanliness, staff & service, property conditions & facilities
Great located and lovely decor
Stayed 2 nights in May 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous hotel!

We have stayed before at UMusic and was so impressed we chose to stay again. The decor / architecture is impressive inside and out. We had an issue with a leaking shower which was resolved seamlessly, without any effort on our part and the Guest Services Manager Eduardo personally came to see us to offer his apologies. Even a cake and a bottle of fizz for my birthday. Would highly recommend.
Stayed 4 nights in May 2025

8/10 Good

Gustavo Francisco, Buenos Aires

Stayed 2 nights in May 2025

10/10 Excellent

Jesus Edgar

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property amazing service
Stayed 2 nights in May 2025

10/10 Excellent

Dennis

Traveled with group, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff! Clean and great location
Stayed 3 nights in May 2025

10/10 Excellent

Jonathon

Stayed 3 nights in May 2025

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities
UMusic is a great place to stay. What stood out the most to me was the staff at this hotel. You could tell that customer service is extremely important to them. Everywhere we turned they were there offering to help and exceeding expectations. I was truly impressed by this. Thank you for making our stay memorable!
Stayed 2 nights in May 2025

10/10 Excellent

Mario

Liked: Cleanliness, amenities, property conditions & facilities
I had a fantastic stay at U Music. Staff were fantastic, the breakfast was delicious.
Stayed 3 nights in May 2025

10/10 Excellent

Jorge Rafael

Traveled with group
Liked: Amenities
Highly recommend it. Location Location Location
Stayed 2 nights in May 2025

8/10 Good

Rafael Angel, Gurabo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Central Madrid. Hotel is clean, sound proof so you don’t hear the noice from the streets when busy. Staff was friendly, willing to help and explained the services the hotel could assist with (from taxi to help with local reservations and shows). Great breakfast - albeit some may consider it a bit overpriced given the options surrounding the hotel - that said they did have live music during breakfast (piano and singer) just loud enough to be soft and give it a special ambiance. Only 2 small issues during our short stay: 1) hotel guest do not have special access to the rooftop- so if you plan to go make reservations - incase the day you goo is a busy day for them. 2) a cleaning staff member entered our room unannounced when we where inside. the sign outside the door was places so that we wouldn’t be bothered. It may have been a sincere mistake but one that should not happen - it can create a violation of trust and personal space. Other than those 2 things - the hotel is very good and relatively new. The theater is also pretty good. We saw Carmen and it was an excellent production. They have different shows during the year.
Stayed 2 nights in May 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic service
Stayed 2 nights in May 2025

8/10 Good

Roberta, Davis

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Breakfast buffet was excellent as was dining room ambiance with live music in the morning. Front desk staff was not very knowledgeable in some cases. Location was great although not easily accessible for Uber.
Stayed 5 nights in Apr 2025

6/10 Okay

Fidel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

AC NOT GOOD VERY HOT ROOMS

Service and workers were very helpful service and conditions good , BUT AIR CONDITION VERY POOR, HOT INSIDE THE ROOMS THEY CONTROL THE A/C NOT THE CLIENT.
Stayed 3 nights in May 2025

10/10 Excellent

Lemuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2025

8/10 Good

Yaned

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent, location is great, hotel is very clean, the only issue we had was we requested a king size bed, and ended up with a queen, and the room was very small. Overall we enjoyed our stay.
Stayed 4 nights in May 2025

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Liam

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and a lovely clean hotel. Really enjoyed the stay and would recommend.
Stayed 2 nights in May 2025

10/10 Excellent

Joseph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Gabriel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025