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Sercotel Madrid Aeropuerto

4.0 star property

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Photo gallery for Sercotel Madrid Aeropuerto

Seasonal outdoor pool
Porch
Restaurant
Front of property
Lobby

Popular amenities

  • Bar
  • Pool
  • Pet friendly

Explore the area

Map
Calle del Galeon, 25, Madrid, Madrid, 28042
  • Plenilunio Shopping Mall
    ‪15 min walk‬
  • IFEMA
    ‪4 min drive‬
  • Real Madrid City
    ‪6 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪3 min drive‬

Room options

View all photos for Superior Room

Superior Room | Memory foam beds, minibar, in-room safe, blackout drapes

Superior Room

9.2 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Familiar)

Memory foam beds, minibar, in-room safe, blackout drapes

Room (Familiar)

7.0 out of 10
Good
(14 reviews)
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Classic Room

Classic Room | Memory foam beds, minibar, in-room safe, blackout drapes

Classic Room

8.6 out of 10
Excellent
(31 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room | Memory foam beds, minibar, in-room safe, blackout drapes

Classic Twin Room

8.8 out of 10
Excellent
(44 reviews)
  • Sleeps 2
  • 2 Twin Beds

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About this property

Sercotel Madrid Aeropuerto

4-star Madrid hotel, connected to the convention center in Barajas
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking.
Sercotel Madrid Aeropuerto offers 81 air-conditioned accommodations with minibars and safes. Beds feature memory foam mattresses. A pillow menu is available. Televisions come with digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Sercotel Madrid Aeropuerto features a fitness center and a seasonal outdoor pool. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. This Madrid hotel also offers a terrace, multilingual staff, and tour/ticket assistance. A roundtrip airport shuttle is complimentary to guests at scheduled times. Limited onsite parking is offered on request (surcharge), and a car charging station is available.

Sercotel Madrid Aeropuerto is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Sercotel Madrid Aeropuerto has a restaurant on site.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free roundtrip airport shuttle from 5:00 AM to 1:00 AM at scheduled times
  • Onsite parking available only on request
  • Secured, covered self parking on site (EUR 17 per day)
  • Secured, covered extended parking on site (EUR 17 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 13.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2003
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch TV with digital channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 30
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 70

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per day, plus a deposit of EUR 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 13.50 per person
  • Covered self parking fee: EUR 17 per day
  • Covered extended parking fee: EUR 17 per day
  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 70 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September
Pool access available from 9:30 AM to 8:30 PM
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 October to 30 April
Parking height restrictions apply

Property is also known as

Madrid Petit Palace
Palace Petit Madrid
Petit Madrid
Petit Palace Aeropuerto
Petit Palace Aeropuerto Hotel
Petit Palace Aeropuerto Hotel Madrid
Petit Palace Aeropuerto Madrid
Petit Palace Madrid
Sercotel Madrid Aeropuerto Hotel
Petit Palace Madrid Aeropuerto Hotel
Sercotel Aeropuerto Hotel
Sercotel Aeropuerto
Sercotel Madrid Aeropuerto Hotel
Sercotel Madrid Aeropuerto Madrid
Sercotel Madrid Aeropuerto Hotel Madrid

Sercotel Madrid Aeropuerto Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 603 out of 1006 reviews
Rating 8 - Good. 256 out of 1006 reviews
Rating 6 - Okay. 92 out of 1006 reviews
Rating 4 - Poor. 31 out of 1006 reviews
Rating 2 - Terrible. 24 out of 1006 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Maha, Haifa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet. Great location with shuttle to the airport and walking distance to the Number 5 Metro line.
Stayed 1 night in May 2025

10/10 Excellent

Akhil

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, safe and exactly what was needed. Stone throw from the airport.
Stayed 3 nights in Apr 2025

10/10 Excellent

Steven, Arvada

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was fine for airport transport, one night stay
Stayed 1 night in Apr 2025

2/10 Terrible

Arnold S

Traveled with family
Disliked: Staff & service

Pedro receptionist terrible and scummy

Pedro the receptionist was terrible and scummy. I booked a room for my brother and his 3 very small children. A room with two twin beds conjoined would’ve sufficed , but forced to get another room because of 4 persons. It would make sense for 4 adults. Made no sense for two very small children to stay in a room by themselves. Was forced to get another room and didn’t care about the situation . And Pedro’s face didn’t have an ounce of caring.
Stayed 1 night in Apr 2025

10/10 Excellent

Mieczyslaw, Powell River

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Short distance to MERCADONA to get in the last minutes some groceries. Very clean and quiet area. It is worth to stay a night before free shuttle will get you to airport.
Stayed 1 night in Apr 2025

6/10 Okay

Michelle

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
No me gustó el baño y me pidieron una tarjeta de crédito en garantía
Stayed 1 night in Apr 2025

10/10 Excellent

Mansura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, very clean, nice breakfast, complimentary shuttle to airport.
Stayed 1 night in Apr 2025

10/10 Excellent

Hady

Liked: Cleanliness, staff & service, property conditions & facilities
strongly recommend
Stayed 1 night in Apr 2025

8/10 Good

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is nice, clean, staff is friendly, food is good/reasonable. You are VERY limited to other places to eat in the area...while not a bad walk to what's there, there's not much choice
Stayed 2 nights in Apr 2025

10/10 Excellent

Jennifer

Stayed 1 night in Apr 2025

10/10 Excellent

Rosemary, Leland

Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed several times.
Stayed 1 night in Apr 2025

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Friendly staff. Breakfast included was great!
Stayed 1 night in Apr 2025

10/10 Excellent

Fausto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the bathroom and bed. Glad the staff spoke English, great location and ride to the airport was very quick. Thank you.
Stayed 1 night in Mar 2025

6/10 Okay

Ed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel. Nice rooms. Way over priced. I stayed there because of a long layover. I stayed there because of the free shuttle to & from the airport. My flight into Milan was delayed and the shuttle wasn't available because of the late hour. Because of the high rate for the stay, they should have reimbursed me for the taxi ride.
Stayed 1 night in Apr 2025

6/10 Okay

Jussye, orlando

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioning did not cool at all. We spent one night only because we needed to catch a flight the next morning.
Stayed 1 night in Apr 2025

6/10 Okay

Toui

Traveled with group
Liked: Amenities
Noisy
Stayed 2 nights in Apr 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Good stop over after a long flight, clean, comfortable and 2 supermarkets within 5 min walk
Stayed 1 night in Apr 2025

8/10 Good

Fritz

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to Airport.

The hotel is clean, has a decent breakfast ( coffee available from 5am) and a quick shuttle ride to the airport.
Stayed 1 night in Apr 2025

6/10 Okay

Freddy

Traveled with group
Disliked: Amenities, property conditions & facilities
No working A/C. Was told it is only turned on in the summer, yet our room was 84 degrees. Slept with the window open, but that allowed light and the outdoor noise in. Hotel description says A/C.
Stayed 1 night in Apr 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service
AC did not work - room was 28 degrees! The explanation I was given was that heating system still on. Heat turned off by front desk.Luckily windows could open ! The room was well appointed - nice linens / towels and robes - nice to have shampoo and soap containers labelled in easy to read size . The buffet breakfast was well done. We found a nice Italian pizza / pasta restaurant close to the hotel ! Staff friendly - good check in and out
Stayed 1 night in Apr 2025

6/10 Okay

Mark

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Gaurav

Traveled with family
Liked: Staff & service, amenities
Air conditioning cannot be changed and was fixed at certain temperature. It was too hot in the room.
Stayed 1 night in Apr 2025

8/10 Good

Pablo

Stayed 1 night in Mar 2025

10/10 Excellent

julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was excellent. Super clean an comfortable
Stayed 1 night in Mar 2025