See all properties

Crowne Plaza Madrid - Centre Retiro by IHG

4.0 star property

Choose dates to view prices

Photo gallery for Crowne Plaza Madrid - Centre Retiro by IHG

Restaurant
Desk, laptop workspace, blackout drapes, soundproofing
Meeting facility
Exterior
Meeting facility

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Pet friendly
  • Parking available
  • 24/7 front desk
  • Housekeeping
$134
includes taxes & fees
Jan 4 - Jan 5, 2026

Explore the area

View in a map
Calle Pez Volador 1, Madrid, 28007
  • Place, Hospital Gregorio Maranon
    ‪8 min walk‬
  • Place, El Retiro Park
    ‪14 min walk‬
  • Place, Movistar Arena
    ‪16 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪13 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | Desk, laptop workspace, blackout drapes, soundproofing

Junior Suite, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(20 reviews)
  • 377 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Desk, laptop workspace, blackout drapes, soundproofing

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(18 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(56 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room

9.4 out of 10
Exceptional
(9 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Twin Bed

Similar properties

Rock Star Suite | Down comforters, minibar, in-room safe, desk
Hard Rock Hotel Madrid
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, 2,392 reviews
Hard Rock Hotel Madrid

About this property

Crowne Plaza Madrid - Centre Retiro by IHG

4-star hotel in Retiro
Along with a restaurant, this smoke-free hotel has a fitness center and self parking. Additionally, a 24-hour front desk, a garden, and a banquet hall are onsite.
Crowne Plaza Madrid - Centre Retiro by IHG offers 157 air-conditioned accommodations with hair dryers and blackout drapes/curtains. 50-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. This Madrid hotel also offers a fitness center, a garden, and an elevator. Parking is available onsite for a surcharge.

Crowne Plaza Madrid - Centre Retiro by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:30 AM and 11:00 AM.
Crowne Plaza Madrid - Centre Retiro by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Self parking on site (EUR 26 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 23 for adults and EUR 23 for children
  • A restaurant

Things to do

  • Gym

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Late check-in fee for check-in between 5:30 AM and 6:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 40 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 23 for adults and EUR 23 for children
  • Self parking fee: EUR 26 per day
  • Pet fee: EUR 40 per pet, per day
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 5:30 AM and 6:00 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Crowne Plaza Madrid - Centre Retiro by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 419 out of 568 reviews
Rating 8 - Good. 102 out of 568 reviews
Rating 6 - Okay. 30 out of 568 reviews
Rating 4 - Poor. 11 out of 568 reviews
Rating 2 - Terrible. 6 out of 568 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sameer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good comfortable stay - clean rooms, friendly staff, very easy transportation options! The beds were amazing!!!
Stayed 2 nights in Aug 2025

2/10 Terrible

Victor

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Staff charged me much higher price than was initially quoted by Expedia. This makes me not rely on the Expedia quoted price in the future.
Stayed 1 night in Aug 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent family rooms. Two huge beds
Stayed 4 nights in Aug 2025

10/10 Excellent

Sammar

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and service.
Stayed 4 nights in Aug 2025

4/10 Poor

Lisa

Stayed 1 night in Jul 2025

8/10 Good

Ricky

Stayed 1 night in Aug 2025

10/10 Excellent

Max

Stayed 1 night in Jul 2025

6/10 Okay

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Sheree

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing reception staff - super friendly especially Isabelle
Stayed 3 nights in Aug 2025

10/10 Excellent

Anabel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were upgraded to a king sized bed room and it was one of the most comfiest beds I’ve slept in!! Everyone was lovely and would stay again
Stayed 1 night in Aug 2025

10/10 Excellent

Aymara

Stayed 7 nights in Aug 2025

10/10 Excellent

Payal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Juan, Cornelius

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is really friendly and helpful. Rooms are clean
Stayed 3 nights in Aug 2025

10/10 Excellent

Ritin, West Midlands

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff we're brilliant. They looked after me and my family. Good location which is near some local areas for food and the retiro park. Taxis are located outside hotel. The rooms and interior were clean and modern and good for families. The bar and food was excellent.
Stayed 3 nights in Jul 2025

10/10 Excellent

Vasanthi

Stayed 3 nights in Jun 2025

8/10 Good

Carlos

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2025

10/10 Excellent

Janelle

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and great location, near all the main attractions of Madrid.
Stayed 3 nights in Jul 2025

10/10 Excellent

Joyleen

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Jul 2025

10/10 Excellent

Jiao

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Friendly staff. Will be back again.
Stayed 3 nights in Jun 2025

10/10 Excellent

Angel Martinez, Bangor

Liked: Cleanliness, staff & service, property conditions & facilities
Es un excelente hotel
Stayed 7 nights in Jun 2025

2/10 Terrible

Danielle

Stayed 1 night in Jul 2025

10/10 Excellent

Carl

Stayed 1 night in Jul 2025

10/10 Excellent

Dharwin

Liked: Staff & service, amenities, property conditions & facilities
Hotel is quiet and near metro stations that will take you around Madrid.
Stayed 3 nights in Jun 2025

10/10 Excellent

Michael, BRIARCLIFF MANOR

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Near the Retiro park and a metro stop, this hotel puts you in the heart of Madrid.
Stayed 2 nights in Jul 2025

10/10 Excellent

Liangyin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and clean hotel
Stayed 3 nights in Jun 2025