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Hotel Riu Plaza España

4.0 star property

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Photo gallery for Hotel Riu Plaza España

Porch
Reception
Seasonal outdoor pool, open 10:00 AM to 7:00 PM, pool umbrellas
2 bars/lounges, rooftop bar, lobby lounge
2 bars/lounges, rooftop bar, lobby lounge

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service

Explore the area

Map
C/ Gran Via, 84, Madrid, 28013
  • Gran Via
    ‪2 min walk‬
  • Puerta del Sol
    ‪14 min walk‬
  • Plaza Mayor
    ‪15 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪25 min drive‬

Room options

View all photos for Deluxe Room (Family)

In-room safe, desk, free cribs/infant beds, free WiFi

Deluxe Room (Family)

  • 377 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Deluxe Room (Family)

Deluxe Room (Family) | In-room safe, desk, free cribs/infant beds, free WiFi

Deluxe Room (Family)

  • 398 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Sofa Bed and 1 King Bed

View all photos for Deluxe Room (Superior Twin)

Deluxe Room (Superior Twin) | In-room safe, desk, free cribs/infant beds, free WiFi

Deluxe Room (Superior Twin)

  • 334 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, Terrace (Superior King)

Deluxe Room, Terrace (Superior King) | In-room safe, desk, free cribs/infant beds, free WiFi

Deluxe Room, Terrace (Superior King)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Presidential Suite Package

Presidential Suite Package | In-room safe, desk, free cribs/infant beds, free WiFi

Presidential Suite Package

  • City view
  • 1076 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Junior Suite, Terrace

Junior Suite, Terrace | In-room safe, desk, free cribs/infant beds, free WiFi

Junior Suite, Terrace

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, City View (King)

In-room safe, desk, free cribs/infant beds, free WiFi

Deluxe Room, City View (King)

  • City view
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Terrace (King)

Deluxe Room, Terrace (King) | In-room safe, desk, free cribs/infant beds, free WiFi

Deluxe Room, Terrace (King)

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Superior King)

View from room

Deluxe Room (Superior King)

  • 312 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Deluxe Room (King)

Deluxe Room (King) | In-room safe, desk, free cribs/infant beds, free WiFi

Deluxe Room (King)

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Twin)

Deluxe Room (Twin) | In-room safe, desk, free cribs/infant beds, free WiFi

Deluxe Room (Twin)

  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, City View (Superior King)

In-room safe, desk, free cribs/infant beds, free WiFi

Deluxe Room, City View (Superior King)

  • City view
  • 215 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Similar properties

View from property

Barceló Torre de Madrid

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, (1800)
The price is $458
$458 nightly
$458 total
includes taxes & fees
May 31 - Jun 1
Barceló Torre de Madrid

About this property

Hotel Riu Plaza España

4-star hotel in Madrid Centro
A restaurant, 2 bars/lounges, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a seasonal outdoor pool, and a business center. Housekeeping is available on request.
Hotel Riu Plaza España offers 583 accommodations with safes and hair dryers. Flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Hotel Riu Plaza España features a fitness center and a seasonal outdoor pool. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and 10 meeting rooms. Event facilities measuring 32292 square feet (3000 square meters) include conference space. This eco-certified hotel also offers a terrace, multilingual staff, and tour/ticket assistance.

Hotel Riu Plaza España is a smoke-free property.

Buffet breakfasts are available for a surcharge.
Lobby Bar - This lobby lounge serves light fare only.
Sky Bar - This rooftop bar serves light fare only. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Offsite parking within 0.9 miles (EUR 32.50 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee: EUR 30 for adults and EUR 10 for children
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lobby Bar
  • Sky Bar

Things to do

  • Bicycle storage
  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 32,292 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 14 accessible parking spaces
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (43 inches high)
  • Hospital bed
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Magnifying mirror
  • Pool access ramp on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (29 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 26 floors
  • At least 80% lighting from LEDs
  • Built in 1948
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 30 for adults and EUR 10 for children
  • Nearby parking fee: EUR 32.5 per night (4921 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses wind energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September
Pool access available from 10:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel RIU Plaza España Madrid
RIU Plaza España Madrid
RIU Plaza España
Hotel RIU Plaza España Hotel
Hotel RIU Plaza España Madrid
Hotel RIU Plaza España Hotel Madrid

Hotel Riu Plaza España Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 3203 out of 4083 reviews
Rating 8 - Good. 553 out of 4083 reviews
Rating 6 - Okay. 184 out of 4083 reviews
Rating 4 - Poor. 66 out of 4083 reviews
Rating 2 - Terrible. 77 out of 4083 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alejandro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Rooftop bar is a must.
Stayed 2 nights in Feb 2025

10/10 Excellent

Tracie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and amazing breakfast buffet and view!
Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Stayed 3 nights in Feb 2025

10/10 Excellent

Eduardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, las habitaciones de tamaño adecuado y un buen desayuno.
Stayed 1 night in Jan 2025

4/10 Poor

Alexandre

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Decepcionado. Sou cliente da rede riu a muito tempo. Confesso que não esperava encontrar ar condicionado desligado. O pareamento estava quente e tivemos que dormir infelizmente 4 noites com janela aberta, barulho a noite toda e claridade. Comprei e paguei por um serviço que incluía ar condicionado. Não recebi. O máximo que consegui foi uma informação do funcionário que era assim e e não teria o que fazer. Secador de cabelos uma lástima.
Stayed 4 nights in Feb 2025

10/10 Excellent

Cindi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great except the checkin process. We reserved through Expedia for a better room rate and that delayed our checkin time.
Stayed 1 night in Feb 2025

10/10 Excellent

Johanna

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Jyoti

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the center of the city.
Stayed 2 nights in Feb 2025

8/10 Good

Madelline

Traveled with partner
Staff were excellent, breakfast great however very busy as such a large hotel. Dining options a little disappointing. Roof Top Bar so busy with queues of, mainly locals, staff do give hotel guests priority however the area is packed - I imagine summer will be unbearable. I don’t feel it was worth the price unfortunately
Stayed 3 nights in Feb 2025

10/10 Excellent

Roberto

Stayed 3 nights in Feb 2025

10/10 Excellent

Damaris

Stayed 1 night in Feb 2025

8/10 Good

Odair

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Riu muito bom

A estadia foi ótima, os funcionários sempre muito gentis e educados e dispostos a ajudar. O único incoveniente é que achei que a cama de solteiro para o meu filho no quarto poderia ser melhor. Outro ponto também é que o cofre do quarto não estava funcionando.
Stayed 3 nights in Jan 2025

10/10 Excellent

Johanna

Stayed 2 nights in Feb 2025

10/10 Excellent

Juan

Stayed 5 nights in Jan 2025

10/10 Excellent

Dana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the rooftop bar and I used the gym.
Stayed 1 night in Jan 2025

10/10 Excellent

Isaac

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has excellent service and very good location.
Stayed 2 nights in Jan 2025

10/10 Excellent

Vania

Stayed 1 night in Feb 2025

10/10 Excellent

Summer Rose

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great central location

We loved our stay. This is a busy hotel with lots of floors in a tower and hundreds of rooms. The photos of the rooftop restaurant (VERY popular) me to believe it was a little more of a boutique property, as the rooms were super basic, but it was comfortable all the same and I slept great.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mectilde, Sherman Oaks

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views were breathtaking
Stayed 1 night in Jan 2025

6/10 Okay

Maria

Disliked: Amenities
Nothing
Stayed 2 nights in Jan 2025

10/10 Excellent

Osmel

Stayed 2 nights in Jan 2025

6/10 Okay

Annette

Disliked: Staff & service
Stayed 1 night in Jan 2025

2/10 Terrible

JURGEN

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Very noice place, breakfast area super and extremely crowded Elevators system very small and always packed “roof top always busy, no privacy for guests,room services horrible dial 9 no answer !! Over price the rooms!! Good location
Stayed 1 night in Jan 2025

10/10 Excellent

Daniel

Stayed 4 nights in Dec 2024

8/10 Good

Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was too hot because it’s winter AC didn’t work
Stayed 1 night in Jan 2025