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Hotel Mayerling

1.0 star property

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Photo gallery for Hotel Mayerling

Triple Room | Down comforters, blackout drapes, iron/ironing board, free WiFi
Reception
Daily continental breakfast (EUR 8 per person)
Lobby sitting area
Gift shop

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Calle Conde de Romanones, 6, Madrid, Madrid, 28012
  • Plaza Mayor
    ‪5 min walk‬
  • Puerta del Sol
    ‪5 min walk‬
  • Gran Via
    ‪10 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪17 min drive‬

Room options

View all photos for Double Room Single Use

Down comforters, blackout drapes, iron/ironing board, free WiFi

Double Room Single Use

  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double or Twin Room

Down comforters, blackout drapes, iron/ironing board, free WiFi

Superior Double or Twin Room

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room

Down comforters, blackout drapes, iron/ironing board, free WiFi

Standard Double or Twin Room

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room | Down comforters, blackout drapes, iron/ironing board, free WiFi

Triple Room

  • 215 sq ft
  • Sleeps 3
  • 3 Twin Beds OR 1 Queen Bed and 1 Twin Bed

View all photos for Economy Double Room, Ground Floor

Down comforters, blackout drapes, iron/ironing board, free WiFi

Economy Double Room, Ground Floor

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

Hotel Mayerling

Hotel in Madrid Centro
Coffee/tea in a common area, a microwave in a common area, and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a front-desk safe are onsite.
Hotel Mayerling offers 22 accommodations with complimentary bottled water and hair dryers. Beds feature down comforters. Flat-screen televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. This Madrid hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Hotel Mayerling features multilingual staff, tour/ticket assistance, and coffee/tea in a common area. Public areas are equipped with complimentary wireless Internet access. This Madrid hotel also offers concierge services, a front-desk safe, and an elevator.

Hotel Mayerling is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:00 AM for a fee: EUR 8 per person
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately EUR 8 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts major credit cards, debit cards, and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Chic&Basic Mayerling
Hotel Mayerling Madrid
Hotel Mayerling
Mayerling Madrid
Chic&Basic Mayerling Hotel Madrid
Chic And Basic Mayerling
Hotel Mayerling Hotel
Hotel Mayerling Madrid
Hotel Mayerling Hotel Madrid

Hotel Mayerling Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 499 out of 1002 reviews
Rating 8 - Good. 402 out of 1002 reviews
Rating 6 - Okay. 76 out of 1002 reviews
Rating 4 - Poor. 17 out of 1002 reviews
Rating 2 - Terrible. 8 out of 1002 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Yissel

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities
.
Stayed 6 nights in Feb 2025

2/10 Terrible

ron

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is outdated and in very poor condition. The rooom design and condition was bad. Bed was uncomfortable and the sheets got me itchy. Coulf hardly sleep. The bathroom not much better - the blowdrier showing exposed electric wiring, partially and amateurly covered. Showerhead was falling out of the ceiling as it was old or poorly built. On the bright side - crew was extremely nice and helpful. there is 24/complementary coffee and tea station in tbe loby. Location is very central. Hotel was clean. To sum it up, old and somber hotel in bad condition. Location and great staff are not good enough to overcome it. I advise to avoid !
Stayed 1 night in Jan 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Very basic, but clean and in a great location!

My room in Hotel Mayerling was very basic and in need of a coat of paint. That said it was clean, warm and reasonably comfortable, if not overly large. It was cold and wet in Madrid during my stay, so it was good that the room wasn’t cold or draughty. The reception staff are very pleasant and check in was straightforward. There is free tea/coffee/water available in the kitchen area beside reception where a simple breakfast is also available for €8. The location of the hotel is its best selling point. It’s 150m from the Metro at Tirso de Molina, and only 5-10 mins walk from Plaza Mayor, Puerto del Sol and all the main attractions around the city centre. It’s also easy to get to the Bernabeu and Metropolitano stadiums for football. The hotel is probably best suited for a couple of nights to solo travellers or those on a tight budget.
Stayed 3 nights in Jan 2025

10/10 Excellent

Lizandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went above and beyond to make us feel welcomed. I definitely recommend this hotel, especially because of the wonderful staff.
Stayed 3 nights in Jan 2025

6/10 Okay

Keffer

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Wenbin

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient
Stayed 2 nights in Dec 2024

8/10 Good

Andrue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so nice and very helpful. Conveniently placed close to a lot of local attractions and good food! Very walkable to! Only downside was that the bed was HARD as a rock. Otherwise, great place and relatively cheap.
Stayed 6 nights in Nov 2024

8/10 Good

Tricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was along the front of the hotel. Prepare not to sleep at all as it is so noisy. Very busy street all night. Otherwise great hotel
Stayed 3 nights in Oct 2024

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Oscar, Marianna

Stayed 4 nights in Sep 2024

10/10 Excellent

Gemalyne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend hotel 5⭐️ for me.
Stayed 1 night in Oct 2024

10/10 Excellent

Debra

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff was wonderful! Room clean and area convenient. Room did not lend a welcoming feeling as there are no pictures, furniture, or decorations. Shower was odd with black paint and strobe changing color lights, and a shade on outside of shower to pull down if you want privacy in the shower. Everything worked well and again was clean.
Stayed 3 nights in Oct 2024

6/10 Okay

Chongxun

Traveled with partner
Liked: Cleanliness, staff & service
We stayed in the hotel for five nights. It is in a great location, close to Plaza Major and walkable to many sightseeing attractions, and with many dining options within 5 minutes walk. There is also a 24-7 supermarket around the corner, which we loved. The breakfast has good selections, and the staff is friendly. We feel safe completely. Our only complain is the shower inside the room. The room must have been retro-fitted, having added a shower and sink inside the bedroom. It would have been ok having a shower in the room, had the shower been constructed appropriately. But it was not. There is water leak from underneath because the drain does not work quickly enough. So every time after the shower is used, regardless how careful and quickly we used the shower, we can see the water sipping out between the tiles of the floor. The wet floor tiles are close to where the bed sits, which is annoying.
Stayed 5 nights in Oct 2024

6/10 Okay

Jeanette

Traveled with family
The room would only be good for 1 night stay if there are 3people in the room. I needed a bowl for my fruits and the guy in the reception said I cannot take the bowl to the room as it is only for those who are availing of the breakfast.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Cornelia, Carterton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and accommodating staff. Clean rooms
Stayed 1 night in Oct 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious and clean
Stayed 1 night in Oct 2024

4/10 Poor

Indira, Miami

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It was located in a fantastic location but lack amenities and cleanness. Not very clean.
Stayed 1 night in Sep 2024

10/10 Excellent

Carissa

Stayed 1 night in Sep 2024

10/10 Excellent

marianna

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very nice and helpful
Stayed 4 nights in Sep 2024

8/10 Good

Michele, Kenmore

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is near a busy and can be a bit noisy in the evenings, as it is close to many bars and restaurants. However, there are many dining options, and it is walkable to any of the important Madrid attractions.
Stayed 3 nights in Sep 2024

8/10 Good

M

Traveled with partner
Liked: Cleanliness, staff & service
Awesome staff
Stayed 3 nights in Sep 2024

8/10 Good

Wayne

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Very well located with wonderful staff. Rooms and bathrooms small and aging a little.
Stayed 4 nights in Sep 2024

6/10 Okay

Vitaly

Traveled with group
Liked: Staff & service
It might be a suitable option for a single man to spend the night after a long trip, but if you’re traveling with your partner, she may be disappointed with the room’s condition. However, I have to mention that the pillows and mattress are quite comfortable compared to others.
Stayed 1 night in Sep 2024

10/10 Excellent

Miguel, DESOTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional
Stayed 1 night in Aug 2024