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Get an overview of this hotel
5-star Madrid hotel in Centro

Popular property highlights

Free WiFi
Smoke-free property
Babysitting or childcare (surcharge)
24-hour front desk
Multilingual staff

Location

Located in Centro, this luxury hotel is within a 5-minute walk of Royal Theatre and Plaza de Oriente. Royal Palace of Madrid and Sabatini Gardens are also within 10 minutes. Opera Station and Santo Domingo Station are within a 5-minute walk.

Hotel Features

This smoke-free hotel features 3 restaurants, a full-service spa, and 2 bars/lounges. WiFi in public areas is free. Additionally, a health club, a poolside bar, and a coffee shop/café are onsite.

Room Amenities

All 180 soundproofed rooms provide free WiFi, free wired Internet, and 24-hour room service. Comforts include premium bedding and pillow menus, and guests will also appreciate thoughtful touches like bathrobes and slippers.

Languages Spoken

  • English

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Palacio de los Duques Gran Meliá - The Leading Hotels of the World

Cuesta de Santo Domingo, 5, Madrid, Madrid 28013

Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 35 per person (approximately)
  • Valet parking fee: EUR 35 per day
  • Nearby parking fee: EUR 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests must contact this property in advance with their vehicle registration number to enter the car-restricted zone surrounding the hotel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of No between bookings.The property affirms that it follows sanitization practices of No and Stay Safe with Meli� (Meli�) guidelines.

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Gloves are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

Contactless check-in is not available

Property follows regional sanitization guidelines No

Property follows a brand or regulatory agency's sanitization guidelines Stay Safe with Meli� (Meli�)

Property does not follow a brand or regulatory agency's sanitization guidelines Bureau Veritas (Accor Hotels)

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Debit cards

gap period enforced between guest stays No

No gap period between guest stays

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets not allowed

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The seasonal pool will be open from June to September.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of No between bookings.

The property affirms that it follows sanitization practices of No and Stay Safe with Meli� (Meli�) guidelines.

Hotel Names

  • Hotel Ambassador TRYP Madrid
  • Hotel Madrid Ambassador
  • Madrid Ambassador Hotel
  • Madrid TRYP Ambassador
  • TRYP Ambassador
  • TRYP Ambassador Hotel
  • TRYP Ambassador Madrid Hotel
  • TRYP Hotel Ambassador Madrid
  • TRYP Madrid Ambassador
  • Gran Melia Palacio los Duques Hotel Madrid
  • Gran Melia Palacio los Duques Hotel
  • Gran Melia Palacio los Duques Madrid
  • Gran Melia Palacio los Duques
  • Tryp Ambassador Hotel Madrid
  • Tryp Hotel Ambassador
  • Palacio de los Duques Gran Meliá
  • Gran Melia Palacio de los Duques Leading Hotels of the World
  • Gran Meliá Palacio de los Duques Leading Hotels of the World

Awards & Affiliations

The property is a member of the Leading Hotels of the World.

Hotel Amenities

Property Features

In addition to a full-service spa, Palacio de los Duques Gran Meliá - The Leading Hotels of the World features a health club and a seasonal outdoor pool. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wired and wireless Internet access.

This luxury hotel also offers a rooftop terrace, a library, and tour/ticket assistance. Onsite parking is available (surcharge).

Palacio de los Duques Gran Meliá - The Leading Hotels of the World is a smoke-free property.

  • Library
  • Rooftop terrace
  • Number of bars/lounges - 2
  • Fitness facilities
  • Full-service spa
  • 24-hour front desk
  • Poolside bar
  • Turkish bath/Hammam
  • Spa treatment room(s)
  • Porter/bellhop
  • Tours/ticket assistance
  • Meeting rooms
  • Year Built - 1851
  • Coffee shop or café
  • Dry cleaning/laundry service
  • Free WiFi
  • Pool sun loungers
  • Babysitting or childcare (surcharge)
  • Health club
  • Free wired Internet
  • Valet parking (surcharge)
  • Smoke-free property
  • Outdoor seasonal pool
  • Safe-deposit box at front desk
  • Luggage storage
  • Breakfast available (surcharge)
  • Number of restaurants - 3
  • Concierge services
  • Pool umbrellas
  • Total number of rooms - 180
  • 24-hour fitness facilities
  • Number of floors - 6
  • Number of buildings/towers - 2
  • Wedding services
  • Garden
  • Multilingual staff
  • Fireplace in lobby
  • Free newspapers in lobby

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Babysitting or childcare (surcharge)

Room Amenities

Palacio de los Duques Gran Meliá - The Leading Hotels of the World offers 180 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 49-inch LED televisions come with premium satellite channels and pay movies. Bathrooms include rainfall showerheads, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and complimentary toiletries. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Free newspaper
  • Minibar
  • LED TV
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Soundproofed rooms
  • Hypo-allergenic bedding available
  • Iron/ironing board (on request)
  • Phone
  • Turndown service
  • Pillow menu
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe (laptop compatible)
  • Satellite TV service
  • Room service (24 hours)
  • Premium TV channels
  • Free WiFi
  • Free wired Internet
  • Blackout drapes/curtains
  • Designer toiletries
  • Desk
  • In-room climate control (air conditioning)
  • Rainfall showerhead
  • Premium bedding
  • Slippers
  • Pay movies

Parking

Valet parking (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11:00 AM.

Dos Cielos Madrid - This restaurant specializes in local cuisine.

Corona Royal Gallery - This restaurant specializes in local cuisine. Guests can enjoy drinks at the bar.

Tea Corner - Onsite café.

Montmartre Restaurant - This restaurant specializes in regional cuisine.

24-hour room service is available.

Spa Services

Thai Room has 3 treatment rooms including rooms for couples. Services include Thai massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open daily.

  • Sauna in spa
  • Number of treatment rooms 3
  • Thai massage
  • Couples treatment rooms
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage

Nearby Activities

Recreational amenities at the hotel include a health club and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby

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