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Elba Madrid Alcalá

4.0 star property

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Photo gallery for Elba Madrid Alcalá

Minibar, in-room safe, iron/ironing board, cribs/infant beds
Restaurant
Meeting facility
View from property
View from property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Parking available
  • Gym
  • Room service
  • Housekeeping
  • Laundry

Explore the area

View in a map
Calle De Alcala, 476, Madrid, Community of Madrid, 28027
  • Place, Riyadh Air Metropolitano
    ‪4 min drive‬
  • Place, IFEMA
    ‪5 min drive‬
  • Place, Bernabéu Stadium
    ‪8 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪8 min drive‬

Room options

Standard Double Room

  • Sleeps 2
  • 1 Twin Bed

Standard Double Room Single Use

  • Sleeps 2
  • 1 Twin Bed

Doble Elba

  • Sleeps 2
  • 1 Twin Bed

Doble Elba uso single

  • Sleeps 2
  • 1 Twin Bed

Triple Room

  • Sleeps 2
  • 1 Twin Bed

Family Double Room

  • Sleeps 2
  • 1 Twin Bed

Executive Double Room Single Use

  • Sleeps 2
  • 1 Twin Bed

Family Room (Superior 2 Adults + 2 children)

  • Sleeps 2
  • 1 Twin Bed

Family Room (Superior 3 adults + 1 child)

  • Sleeps 2
  • 1 Twin Bed

Executive Double Room (2 adults)

  • Sleeps 2
  • 1 Twin Bed

Executive Double Room (2 adults + 1 child)

  • Sleeps 2
  • 1 Twin Bed

Executive Double Room (3 adults)

  • Sleeps 2
  • 1 Twin Bed

Suite (2 adults)

  • Sleeps 2
  • 1 Twin Bed

Suite (2 adults + 1 child)

  • Sleeps 2
  • 1 Twin Bed

Suite (2 adults + 2 children)

  • Sleeps 2
  • 1 Twin Bed

Suite (3 adults)

  • Sleeps 2
  • 1 Twin Bed

Suite (3 adults + 1 child)

  • Sleeps 2
  • 1 Twin Bed

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About this property

Elba Madrid Alcalá

4-star hotel in San Blas-Canillejas
Along with a restaurant, this hotel has a fitness center and a business center. An airport shuttle is free. Other amenities include dry cleaning, free newspapers, and a garden.
Elba Madrid Alcalá offers 261 accommodations with safes and complimentary newspapers. Televisions come with pay movies. Coffee/tea makers and minibars are provided. Bathrooms include bidets and hair dryers. Cribs/infant beds and rollaway/extra beds are also available. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. This 4-star property offers access to a business center. This family-friendly hotel also offers a fitness center, a terrace, and multilingual staff.
Elba Madrid Alcalá has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: High-speed internet

Parking and transportation

  • Free roundtrip airport shuttle

Food and drink

  • A restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Rollaway/extra bed

Conveniences

  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • Business center

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 5 floors

Room amenities

Bedroom

  • Crib
  • Rollaway/extra bed

Bathroom

  • Bidet
  • Hair dryer

Entertainment

  • Pay movies
  • TV

Food and drink

  • Coffee/tea maker
  • Minibar
  • Room service

More

  • Free daily newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property for check-in information
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available
Cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Holiday Inn Madrid Calle Alcala Hotel
Holiday Inn Calle Alcala
Elba Madrid Alcalá Hotel
Elba Madrid Alcalá Madrid
Elba Madrid Alcalá Hotel Madrid
Holiday Inn Madrid Calle Alcala

Reviews

Elba Madrid Alcalá Reviews

8.6

Excellent

9.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities
Rating 10 - Excellent. 148 out of 376 reviews
Rating 8 - Good. 189 out of 376 reviews
Rating 6 - Okay. 29 out of 376 reviews
Rating 4 - Poor. 5 out of 376 reviews
Rating 2 - Terrible. 5 out of 376 reviews

Reviews

10/10 Excellent

Jasleen

Stayed 2 nights in Oct 2024

10/10 Excellent

Antonio Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, conveniently near metro, helpful staff (shout out to Diego), near eating places.
Stayed 1 night in Aug 2024

10/10 Excellent

Estrella, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with comfortable beds, clean and helpful staff. Beautiful lobby and cafeteria. Great outside covered terrace to enjoy music and drinks. Hotel provides a beautiful van to airport for pick up and drop off of hotel clients. Very happy with the experience.
Stayed 1 night in Jul 2018

8/10 Good

Cheung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2018

8/10 Good

Varghese, India

Liked: Cleanliness, property conditions & facilities, room comfort
It was close to my Conference Center and it was convenient for me...
Stayed 3 nights in Dec 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location Close to Metro Free shuttle from/to Airport
Stayed 4 nights in Nov 2017

8/10 Good

Gary, Norwich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Not very clear about pick up from airport apart from that very good service from reception to cleaners
Stayed 3 nights in Nov 2017

10/10 Excellent

mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Good
Stayed 6 nights in Sep 2017

10/10 Excellent

Pilar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful view and proximity

Hotel was excellent. Within walking distance to Royal Palace and Gran Via. Across the street from Train and metro stations plus a shopping mall. Front desk was helpful and accurate in all of their directions and recommendations. Room had a beautiful view of city and can see Royal Palace in the far distance - and you can open windows. Bathroom a bit small and had to frequently request toilet paper. Breakfast was adequate but next door has a small cafeteria where the café con leche and toast are yummy. Definitely recommend restaurant next door Ferreiro it was excellent food and service.
Stayed 1 night in Aug 2017

8/10 Good

N, Uk

Liked: Cleanliness, staff & service, room comfort

Nice hotel

Booked for 1 night as we had a long stopover in Madrid. WiFi was quite weak and breakfast wasn't fantastic but as it was only for one night can't complain. Everything else was perfectly fine to be honest. Walking distance from bus stops and subway station to take you into the centre of Madrid
Stayed 1 night in Aug 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Had a nice time

I was staying in Madrid for just 24 hours and wanted to have a nice place to sleep while I traveled nearby area. Very nice accommodations. Pleased with the service!
Stayed 1 night in Aug 2017

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

stressless

Very nice experience.
Stayed 1 night in Aug 2017

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay

Everything was very good except the wifi is poor. Being there for business, good wifi was needed to do work at night and the wifi was very slow. Otherwise, the staff was friendly and very helpful and the rooms were very nice.
Stayed 8 nights in Jun 2017

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

4/10 Poor

mary

Liked: Cleanliness
Disliked: Staff & service
Your site advertised shuttle service to airport that is why we booked there however service was not available for us instead we had to order 3 taxeis cost of approx 150.00 euros we could have at our previous hotel for less money..very disappointed in ...no compensationed offered for our inconvience.
Stayed 1 night in Jun 2017

8/10 Good

steve, woodstock,on

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with shuttle to Airport

Stayed one night,but pleasant enough. Plenty of restaurants within walking distance-turn right as u leave hotel. Own restaurant only opens certain days but has nice outside covered lounge. Expect many smokers... Generally no complaints,clean comfortable room.

4/10 Poor

Sue, West Palm Beach

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Was very surprised at the lack of staff helpfulnes

Not a very good experience - shuttle does not run on weekends and hotel staff would not explain why or make any accommodation for having to pay a cab 30usd each way to the airport

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant hotel, good links to central Madrid with the Metro close by

6/10 Okay

frequent travel, London

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Hotel staff. Varied in their rules. Seems each one

Each one has his her own rule they make up as we go. Hotel did not provide airport transport but advertise and charge for it

6/10 Okay

juan

Liked: Room comfort
Disliked: Cleanliness
The coffee cups in the room were dirty

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wrong location

Wrong location to far from the city , Had to use the traine

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay here again

5 minutes walk from metro. Helpful staff in every way.

6/10 Okay

Mike, New Zealand

Liked: Cleanliness, room comfort
Disliked: Staff & service
The room was good quality with great beds. The entire hotel was neat, tidy and nice. But the hotel staff were poor with english and not very friendly. The room service tasted horrible even for simple things like a hamburger and chips.

8/10 Good

KC, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Madrid hotel

Nice hotel rooms at great rates. Not centrally located, so not within walking distance of major downtown attractions. Closer to the airport.