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Chic & Basic dot

3.0 star property

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Photo gallery for Chic & Basic dot

Exterior
Front of property
Superior Double Room, Terrace | Terrace/patio
Classic Room | 1 bedroom, minibar, in-room safe, blackout drapes
Flat-screen TV

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Calle del Maestro Victoria 5, Madrid, 28013
  • Gran Via
    ‪2 min walk‬
  • Puerta del Sol
    ‪5 min walk‬
  • Plaza Mayor
    ‪6 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

View all photos for Classic Room

Classic Room | 1 bedroom, minibar, in-room safe, blackout drapes

Classic Room

9.2 out of 10
Wonderful
(27 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, minibar, in-room safe, blackout drapes

Deluxe Room

9.0 out of 10
Wonderful
(118 reviews)
  • 194 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Superior Double Room, Terrace

Superior Double Room, Terrace | 1 bedroom, minibar, in-room safe, blackout drapes

Superior Double Room, Terrace

9.2 out of 10
Wonderful
(17 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

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Restaurant

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  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Laundry
4.7 out of 5, Exceptional, (638)
$131 nightly
The price is $131 total
includes taxes & fees
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About this property

Chic & Basic dot

3-star hotel in Madrid Centro
This smoke-free hotel features concierge services, a 24-hour front desk, and tour/ticket assistance. WiFi in public areas is free. Other amenities include a front-desk safe and multilingual staff assistance.
Chic & Basic dot offers 51 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided daily.

Chic & Basic dot features multilingual staff, tour/ticket assistance, and concierge services. Public areas are equipped with complimentary wireless Internet access. This Madrid hotel also offers a front-desk safe and an elevator.

Chic & Basic dot is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 8:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 8:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 12 for adults and EUR 12 for children

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Heating
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 12 for adults and EUR 12 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chic Basic Dot
Chic & Basic Dot Hotel
Chic & Basic Dot Madrid
Chic & Basic Dot Hotel Madrid

Chic & Basic dot Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 645 out of 956 reviews
Rating 8 - Good. 229 out of 956 reviews
Rating 6 - Okay. 58 out of 956 reviews
Rating 4 - Poor. 14 out of 956 reviews
Rating 2 - Terrible. 10 out of 956 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating staff and chic hotel. Very unique and comfortable.
Stayed 2 nights in Apr 2025

10/10 Excellent

Lingmin

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Champ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean. Perfect for me as a solo vacationer
Stayed 1 night in Apr 2025

10/10 Excellent

Marta

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Margarita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is hidden on a side street of Puerta de Sol which is a nice surprise.
Stayed 3 nights in Mar 2025

8/10 Good

Ysanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and welcoming staff.
Stayed 4 nights in Mar 2025

6/10 Okay

Kevin

Traveled with partner
Liked: Staff & service
The property is small and the lighting in the bathroom is almost nonexistent. It was so hard to see in the room as well. The table next to the bed is only big enough for your phone. The staff was very nice and ready to help out with any requests. The property includes a breakfast from a connected cafe. The cafe has some really strange food and I was still hungry even after eating there.
Stayed 2 nights in Mar 2025

10/10 Excellent

Aaron

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property
Stayed 2 nights in Mar 2025

10/10 Excellent

VIRGINIA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, everything is close to it. Would stay here again!
Stayed 3 nights in Mar 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
A nice reception desk.
Stayed 2 nights in Mar 2025

10/10 Excellent

Charbel

Stayed 4 nights in Mar 2025

6/10 Okay

Vivian

Traveled with family
Disliked: Amenities, property conditions & facilities
Location is great. It's expensive for what they offer, rooms are small. The Bershka store is next to the hotel and the loud music doesn't let you rest well. Staff is nice. Building seems remodel but plumbing must be old, it smells.
Stayed 4 nights in Mar 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, centrally located!
Stayed 1 night in Mar 2025

10/10 Excellent

Felicity

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

City break stay - great location

Surprised with a room upgrade on check in. Our room was spacious and comfortable with shelves and hanging space , plus a fridge. The room was also quiet. The shower was good too. Fairly dark decor but I felt lighting was adequate. The staff were really helpful. The hotel location is great for exploring. Would stay here again if ever in Madrid. One slight downfall, was no kettles in room.
Stayed 2 nights in Mar 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Jose Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First time in Madrid!

Everything was great! Staff were very welcome and helpful with everything that we asked of them. The room was everything that we asked for and privacy was always maintained when asked of it. Location of the hotel is an added bonus as it is in the centre of Madrid, strongly recommend!
Stayed 5 nights in Mar 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to walk to many locations.
Stayed 4 nights in Mar 2025

10/10 Excellent

Saritha

Stayed 1 night in Mar 2025

10/10 Excellent

Bakhtiyor

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Monica

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Hotel was small but nice, very close to main attractions. The only thing is that you can hear everything in the hallways. We wanted to sleep in on a sunday and you could hear everything next door with the housekeeper at 8am. The pillows were very hard and uncomfortable. The shower pressure was very inconsistent, one second its very hot and then its colder.
Stayed 1 night in Mar 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Maciej

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025