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AC Hotel Carlton Madrid by Marriott

4.0 star property

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Photo gallery for AC Hotel Carlton Madrid by Marriott

View from property
Lounge
Lounge
Lounge
Front of property - evening/night

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
Paseo de la Delicias 26, Madrid, Madrid, 28045
  • Prado Museum
    ‪13 min walk‬
  • El Retiro Park
    ‪17 min walk‬
  • Gran Via
    ‪20 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬

Room options

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | Minibar, in-room safe, laptop workspace, soundproofing

Standard Twin Room, 2 Twin Beds

  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Minibar, in-room safe, laptop workspace, soundproofing

Standard Room, 1 King Bed

  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Minibar, in-room safe, laptop workspace, soundproofing

Standard Room, 1 Queen Bed

  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Minibar, in-room safe, laptop workspace, soundproofing

Standard Room, 1 King Bed

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Minibar, in-room safe, laptop workspace, soundproofing

Standard Room, 2 Twin Beds

  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

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includes taxes & fees
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About this property

AC Hotel Carlton Madrid by Marriott

4-star hotel in Arganzuela
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
AC Hotel Carlton Madrid by Marriott offers 122 accommodations with minibars and safes. LCD televisions come with satellite channels.

Bathrooms include bathtubs or showers with rainfall showerheads, and hair dryers. This Madrid hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center and meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 2519 square feet (234 square meters) include conference space. This Madrid hotel also offers a fitness center, multilingual staff, and tour/ticket assistance.

AC Hotel Carlton Madrid by Marriott is a smoke-free property.

Continental breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:30 AM and 11:00 AM.
La Galerie - This bar specializes in local cuisine and serves breakfast only.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 26 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La Galerie

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,519 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1959
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately EUR 26 per person
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

AC Carlton Hotel Madrid
AC Carlton Madrid
AC Carlton Madrid Hotel
AC Carlton Madrid Marriott
AC Carlton Marriott
AC Hotel Carlton Madrid Marriott
AC Hotel Carlton Marriott
AC Marriott Madrid
Hotel AC Carlton Madrid
Marriott Carlton Madrid
Ac Carlton Madrid By Marriott
AC Hotel Carlton Madrid by Marriott Hotel
AC Hotel Carlton Madrid by Marriott Madrid
AC Hotel Carlton Madrid by Marriott Hotel Madrid

AC Hotel Carlton Madrid by Marriott Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 495 out of 1000 reviews
Rating 8 - Good. 396 out of 1000 reviews
Rating 6 - Okay. 70 out of 1000 reviews
Rating 4 - Poor. 17 out of 1000 reviews
Rating 2 - Terrible. 22 out of 1000 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ju-hsin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room. Looks new and well maintained. Very comfortable bed.
Stayed 3 nights in Feb 2025

8/10 Good

Kevin e

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 4 nights in Jan 2025

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Mercedes, Miami

Liked: Cleanliness
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 3 nights in Dec 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Location is good, was clean bright and comfortable. Gave me a very early check in which was very appreciated. Windows seemed thin because I could hear a lot of traffic
Stayed 1 night in Dec 2024

8/10 Good

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was good and the staff very helpful. charging a flat 25 euros for breakfast is unacceptable when all we want is coffee and a roll or an egg. It is rather close to the Prado but the neighborhood had few restaurants or cafes and people sleeping on the sidewalk. An area of heavy traffic and little charm. Very close to the Reina Sofia and Atocha Station. Again the staff are very helpful and the room clean and well equipped.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Oct 2024

10/10 Excellent

DANIEL

Liked: Property conditions & facilities
Excelente
Stayed 1 night in Oct 2024

10/10 Excellent

Swaleha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended hotel. Really nice clean and quiet. Walkable to a lot of restaurants choices. Amazing stay
Stayed 3 nights in Aug 2024

10/10 Excellent

Alexandre

Stayed 4 nights in Aug 2024

10/10 Excellent

Felipe

Stayed 1 night in Sep 2024

10/10 Excellent

Arys

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with decent food options nearby.
Stayed 1 night in Sep 2024

10/10 Excellent

Elizabeth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and friendly staff

The hotel was exactly what we required for a weekend in Madrid. An excellent location to sight see and from the money we walked in the staff were all very friendly. Rocio on reception checked us in quickly when we arrived and dealt with any questions efficiently. She is an asset to the hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ria

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean. It was spacious as well. They also gave 1 complimentary water in the fridge which was kinda weird since they knew there were 2 people staying. It was like 5 min walk to the train station and perhaps a 15 min walk to atocha station. I as kinda slow so probably took longer for me. There were a couple of groceries and restaurants near the hotel as well. Overall it was okay.
Stayed 4 nights in Aug 2024

10/10 Excellent

Soledad

Stayed 1 night in Aug 2024

10/10 Excellent

Nazer A

Traveled with partner
Liked: Amenities
Accessible and convinete location
Stayed 2 nights in Aug 2024

10/10 Excellent

Regulo E

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well situated and conveniently nearby all the Madrid landmarks.
Stayed 11 nights in Jul 2024

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place! Breakfast can use some work but very good overall!!
Stayed 4 nights in Jul 2024

8/10 Good

Christopher, Cumming

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

David

Liked: Property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Saul

All was good. Desk clerk was very helpful, greeted me with a smile. Can’t ask for anything better. Thank you very much! Saul
Stayed 1 night in Jun 2024

10/10 Excellent

Anna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

CESAR C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena atención, bien el hotel, caro para el nivel
Stayed 3 nights in May 2024