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Tru by Hilton Madison West, WI

2.5 star property

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Photo gallery for Tru by Hilton Madison West, WI

Reception
Terrace/patio
1 bedroom, premium bedding, in-room safe, desk
Lobby
Lobby

Popular amenities

  • Housekeeping
  • Free WiFi
  • Parking included

Explore the area

Map
8102 Watts Rd., Madison, WI, 53719
  • West Towne Mall
    ‪11 min walk‬
  • University of Wisconsin-Madison
    ‪12 min drive‬
  • Camp Randall Stadium
    ‪12 min drive‬
  • Madison, WI (MSN-Dane County Regional)
    ‪27 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub (Hearing)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub (Hearing)

8.0 out of 10
Very good
(3 reviews)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible (Hearing)

9.6 out of 10
Exceptional
(5 reviews)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(7 reviews)
  • 231 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(5 reviews)
  • 231 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(8 reviews)
  • 231 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed

9.4 out of 10
Exceptional
(98 reviews)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(55 reviews)
  • 231 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Tru by Hilton Madison West, WI

Madison hotel with free breakfast
This hotel features a 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a 24-hour front desk, and a front-desk safe are onsite. Housekeeping is available on request.
Tru by Hilton Madison West, WI offers 106 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. 55-inch LCD televisions come with premium satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Madison hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and coffee/tea in a common area. Complimentary self parking is available on site, along with a car charging station. Guests can use the health club at a partner property.

Tru by Hilton Madison West, WI has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Foosball table
  • Games

Family friendly

  • In-room crib
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Built in 2018
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 45 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Madison West WI Hotel
Tru Hilton Madison West WI
Tru by Hilton Madison West, WI Hotel
Tru by Hilton Madison West, WI Madison
Tru by Hilton Madison West, WI Hotel Madison

Tru by Hilton Madison West, WI Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 769 out of 1008 reviews
Rating 8 - Good. 176 out of 1008 reviews
Rating 6 - Okay. 34 out of 1008 reviews
Rating 4 - Poor. 16 out of 1008 reviews
Rating 2 - Terrible. 13 out of 1008 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Natasha

Stayed 1 night in May 2025

10/10 Excellent

Calada

Stayed 1 night in May 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Rena

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay, breakfast was yummy make your own pancakes love it
Stayed 3 nights in Apr 2025

10/10 Excellent

Tevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's great that they have electronic vehicle Chargers here, was able to charge my car overnight for a very affordable price. I also really enjoyed the breakfast that they had in the morning, including the fresh pancake machine and the egg white frittatas! The person working the front desk when I checked in was super nice and accommodating, despite it being an ungodly late hour. Big thanks to them!
Stayed 1 night in Apr 2025

10/10 Excellent

Maureen

Stayed 3 nights in Apr 2025

2/10 Terrible

Todd

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I made the reservation for the wrong day 5 minutes later they would change or refund my money
Stayed 1 night in Apr 2025

10/10 Excellent

Nita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient quick hotel and friendly staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Positive experience

Hotel was immaculate and room was well-appointed. All interactions with staff were very positive. I will stay at Tru Hilton hotels again!
Stayed 1 night in Apr 2025

8/10 Good

Jenna

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall was a great visit. Staff was very helpful and friendly. My only issue was that the body wash in the shower was empty upon arrival, but the front desk handled it for me. Would have loved a streaming service on the tv or chrome cast but overall was a great stay at a decent price!
Stayed 2 nights in Apr 2025

10/10 Excellent

Sarah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Would definitely stay here again
Stayed 2 nights in Apr 2025

10/10 Excellent

Yazan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Stephen

Stayed 1 night in Apr 2025

4/10 Poor

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
No hot water from our shower.
Stayed 2 nights in Apr 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jenny

Stayed 1 night in Apr 2025

10/10 Excellent

Darcie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great.
Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Apr 2025

8/10 Good

kelly

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Sun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Steven

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family accommodating
Stayed 1 night in Apr 2025

10/10 Excellent

XIE

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very new and comfortable, I had a good sleep there and the breakfast is good too. The staff is very helpful and friendly. The parking lot is very big.
Stayed 1 night in Mar 2025

10/10 Excellent

Katherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay for 24 hrs. We were greeted with bottles of ice cold water- which was super after an early 6 am flight from NY and then 2 hrs in the car. Great hot breakfast, conveniently located around lots of restaurants, a mall, and a short drive to UW, which is why we were here.
Stayed 1 night in Apr 2025

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice facility. Close to a lot of food and shopping
Stayed 1 night in Apr 2025