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MainStay Suites Fitchburg - Madison

2.5 star property

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Photo gallery for MainStay Suites Fitchburg - Madison

Lobby sitting area
Lobby
Free daily continental breakfast
1 King Bed, Accessible, Non Smoking (Efficiency, Accessible Tub) | Premium bedding, in-room safe, desk, iron/ironing board
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
$77
includes taxes & fees
Feb 23 - Feb 24

Explore the area

View in a map
5421 Caddis Bnd, Madison, WI, 53711
  • Place, Alliant Energy Center
    ‪6 min drive‬
  • Place, Henry Vilas Zoo
    ‪8 min drive‬
  • Place, West Towne Mall
    ‪9 min drive‬
  • Airport, Madison, WI (MSN-Dane County Regional)
    ‪22 min drive‬

Room options

View all photos for 1 King Bed, Accessible, Non Smoking (Efficiency, Accessible Tub)

1 King Bed, Accessible, Non Smoking (Efficiency, Accessible Tub) | Premium bedding, in-room safe, desk, iron/ironing board

1 King Bed, Accessible, Non Smoking (Efficiency, Accessible Tub)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed, Accessible, Non Smoking (Efficiency, Roll-in Shower)

1 King Bed, Accessible, Non Smoking (Efficiency, Roll-in Shower) | Premium bedding, in-room safe, desk, iron/ironing board

1 King Bed, Accessible, Non Smoking (Efficiency, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Efficiency)

Room, 1 King Bed, Non Smoking (Efficiency) | Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Non Smoking (Efficiency)

8.8 out of 10
Excellent
(35 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Efficiency)

Room, 2 Queen Beds, Non Smoking (Efficiency) | Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Efficiency)

9.6 out of 10
Exceptional
(34 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency)

Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency) | Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Lobby
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  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
3.6 out of 5, Good, 1,464 reviews
Baymont Inn & Suites by Wyndham Madison

About this property

MainStay Suites Fitchburg - Madison

Madison hotel with indoor pool
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, laundry facilities, and a 24-hour front desk.
MainStay Suites Fitchburg - Madison offers 79 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with premium cable channels. Kitchenettes offer full-sized refrigerators/freezers and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
MainStay Suites Fitchburg - Madison features an indoor pool and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 2400 square feet (223 square meters) include conference space. This business-friendly hotel also offers barbecue grills, a vending machine, and a fireplace in the lobby. Onsite self parking is complimentary.

MainStay Suites Fitchburg - Madison is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 2,400 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 11:00 PM to 5:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination

We should mention

Pool access available from 6:00 AM to 10:00 PM

Property is also known as

Hawthorn Suites Wyndham Madison Fitchburg Hotel
Candlewood Suites Hotel Fitchburg
Hawthorn Suites Wyndham Madison Fitchburg
MainStay Suites
MainStay Suites Fitchburg Madison

MainStay Suites Fitchburg - Madison Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 560 out of 1001 reviews
Rating 8 - Good. 286 out of 1001 reviews
Rating 6 - Okay. 93 out of 1001 reviews
Rating 4 - Poor. 33 out of 1001 reviews
Rating 2 - Terrible. 29 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Amy

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
There was no staff to check us in when we arrived. We tried ringing the bell multiple times, called number, no answer. Walked around hotel, knocking on doors, nothing. About to give up and go to another hotel, and then someone came out. Waited about 30 minutes
Stayed 1 night in Nov 2025

6/10 Okay

Kostas, LaGrange

Stayed 1 night in Nov 2025

2/10 Terrible

Ibrahim

Customer service was very disappointing. The hallways were heavily
Stayed 2 nights in Nov 2025

8/10 Good

Susan

Traveled with family
Liked: Room comfort
Disliked: Property conditions & facilities
The rooms are fairly large and have a full size fridge, dishwasher, etc. The room is stocked with supplies and the beds were comfortable, Could have used extra blankets but we did not ask. Parking is easy. The breakfast hours on the weekend are way too early for us, they close at 9:30a on a Sunday.
Stayed 2 nights in Nov 2025

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, extremely comfortable for work with the desk area. Great location, there is a bus stop right next to the hotel that took me right downtown. They are a dog friendly hotel. Typical hotel breakfast - coffee, juice, cereal, pastry, eggs, bacon/sausage, mini pankace machine.
Stayed 4 nights in Aug 2025

2/10 Terrible

Xao

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
We had a 2 night stay over the weekend, the conference room was booked for a party on our 2nd night. Our room was right above the conference room... this hotel is poorly insulated as we heard the music pounding and vibrating our room until the end of the party at midnight. We have girls that had to get up at 3am to get ready for their dance competition. This hotel is not equipped to hold parties in the evenings when their GUESTS are trying to wind down and sleep. The frond desk staff was rude about the whole thing too... i know partially because they had TONS of complaints including one from our neighbor that night... a homeland security officer. I was patient enough not to complain but when hotels usually have QUIET TIME hours after 10pm.... they should also be mindful of their guests. WILL NEVER STAY THERE AGAIN FOR THEY WAY WE WERE TREATED. DID NOT GET A REFUND OR ANY COMPENSATION FOR OUR INCONVENIENCE.
Stayed 1 night in Nov 2025

10/10 Excellent

laura

Stayed 1 night in Jul 2025

2/10 Terrible

Xao

Traveled with family and small children, Traveled with family
Here for a 2 night stay. Staff was rude the moment I checked in.. as if me checking in was an interruption. There was smell of weed in the lobby hallway up to the room. The room was however nice and clean. 2nd night here... there was a party in the conference room on the 1st floor right below our room.... they stated there wasnt a quiet time and the party was booked until midnight. Stated that if i left at 1030pm i wouldnt be charged although i already paid thru Expedia. Terrible answer
Stayed 1 night in Oct 2025

10/10 Excellent

Sean

Stayed 2 nights in Oct 2025

10/10 Excellent

Louis

Stayed 1 night in Oct 2025

4/10 Poor

Zachary

Stayed 4 nights in Oct 2025

8/10 Good

Sharon

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Timothy

Stayed 1 night in Oct 2025

8/10 Good

Cara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and nice breakfast!
Stayed 1 night in Oct 2025

10/10 Excellent

Yoav

Stayed 5 nights in Oct 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
comfortable experience
Stayed 1 night in Oct 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious with a full kitchen and full-size fridge. Bed was comfortable, bathroom was clean, and we enjoyed our two-night stay. Plenty of dining options in the area and a fairly quick drive to UW. The pool and hot tub looked nice, but we didn't use these. The breakfast was average; did have eggs and waffles, so no real complaints. We would stay again when in the area.
Stayed 2 nights in Oct 2025

4/10 Poor

Kristin

Traveled with family
Disliked: Staff & service
Room was fairly clean. Had to run the hot water for 10 minutes to get it warm for the initial shower of the day. Stayed 2 nights, was not told that room would not be serviced unless it was 3 day stay. Standard breakfast was okay. Staff was very indifferent, unfriendly, and overall not welcoming. Would never stay at this property again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jeremy

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff always was someone there and very helpful. Very easy parking for a dooley truck. Rooms were amazing sizes lots of room for having to be there for 10 days, I wish had cleaner everyday but i get it that hard to find staff but thankful that we were aloud to get more towels/sheets from the front desk whenever. We had an amazing stay and looking forward to booking here again next year!!
Stayed 10 nights in Sep 2025

10/10 Excellent

John, Palmerston

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location with a grocery store and several dining options right across the street. Rooms are large, and the beds are very comfortable.
Stayed 3 nights in Oct 2025

8/10 Good

Timothy

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Always ok to stay here.

The shower head is half functional. Needs replacing. The carpet is torn. Breakfast was always great and available a touch early! Much appreciated. Rooms were just ok on quietness. Could always hear the people above and the snoring next door. So not perfect but I’ll stay again scenario.
Stayed 5 nights in Sep 2025

8/10 Good

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff...everyone we encountered...check-in person to breakfast staff to check-out! Ample safe parking
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable rooms , clean , great staff , convenient location
Stayed 1 night in Sep 2025

10/10 Excellent

Lavinia

Stayed 5 nights in Aug 2025