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Thistle Express London Luton

3.0 star property

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Photo gallery for Thistle Express London Luton

Standard Twin Room, 2 Twin Beds | In-room safe, desk, laptop workspace, blackout drapes
Lobby
Lobby
Combined shower/tub, free toiletries, hair dryer, towels
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
$96
includes taxes & fees
Nov 9 - Nov 10

Explore the area

View in a map
The Mall, Library Road, Luton, England, LU1 2TR
  • Place, Luton Mall
    ‪1 min walk‬
  • Place, University of Bedfordshire
    ‪6 min walk‬
  • Place, Kenilworth Road Stadium
    ‪14 min walk‬
  • Airport, London (LTN-Luton)
    ‪5 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Double Room, 1 Double Bed

8.2 out of 10
Very good
(65 reviews)
  • 118 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | In-room safe, desk, laptop workspace, blackout drapes

Standard Twin Room, 2 Twin Beds

8.4 out of 10
Very good
(22 reviews)
  • 118 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Express Single Room

Express Single Room | In-room safe, desk, laptop workspace, blackout drapes

Express Single Room

8.0 out of 10
Very good
(52 reviews)
  • 118 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | In-room safe, desk, laptop workspace, blackout drapes

Family Room, Multiple Beds

8.0 out of 10
Very good
(13 reviews)
  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard King Room

  • Sleeps 2

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

8.0 out of 10
Very good
(16 reviews)
  • 161 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Single Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1

Family Room

  • Sleeps 3

View all photos for Standard Double Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Double Room

  • Sleeps 2

Standard Twin Room

  • Sleeps 2

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About this property

Thistle Express London Luton

3-star Luton hotel with free WiFi
Along with self parking, this smoke-free hotel has coffee/tea in a common area and a 24-hour front desk. WiFi in public areas is free. Other amenities include a front-desk safe and multilingual staff assistance.
Thistle Express London Luton offers 152 accommodations with safes and hair dryers. 40-inch Smart televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

Thistle Express London Luton features multilingual staff, coffee/tea in a common area, and a front-desk safe. Wireless Internet access is complimentary. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Thistle Express London Luton is a smoke-free property.

English breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Uncovered self parking on site (GBP 15 per day)
  • Limited onsite parking (max 10 spaces per unit)

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 6.50 per person
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Smooth flooring in public areas
  • Thin carpet in room
  • Well-lit path to entrance

More

  • 7 floors
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with cable channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Fan
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
For Sat Nav please enter postcode LU1 2PA.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 6.50 per person
  • Uncovered self parking fee: GBP 15.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Thistle Express Luton Hotel
Thistle Express Hotel
Thistle Express
Thistle Express London Luton Hotel
Thistle Express London Luton Luton
Thistle Express London Luton Hotel Luton

Thistle Express London Luton Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 506 out of 1250 reviews
Rating 8 - Good. 372 out of 1250 reviews
Rating 6 - Okay. 191 out of 1250 reviews
Rating 4 - Poor. 73 out of 1250 reviews
Rating 2 - Terrible. 108 out of 1250 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

Shocking

Bed was average, the food did not look nice in the slightest. The room was quite rundown and the handle in the bathroom was broken. The plug drain was dirty and the sink plug was stuck in and unable to get out so when washing your hands, it will take over an hour for the water to drain out. All night u could hear other people playing music and the environment surrounding the hotel is not nice either. The place is surrounded by youths all smoking and drinking whilst listening to music and swearing. You do not feel safe at all in this hotel, practically just waiting for something to happen. Will not recommend at all, especially if you are a family with kids. Also the switch was broken for the light switch so only one would work.
Stayed 1 night in Aug 2025

6/10 Okay

Bridget

Traveled with family
Breakfast wasn't so great
Stayed 1 night in Jul 2025

6/10 Okay

Bridget

Traveled with family
Liked: Cleanliness
It was near the shops
Stayed 1 night in Jul 2025

6/10 Okay

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Amber

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely experience

Great location. Staff on arrival were very friendly and helpful. First impression of reception was modern and clean. The room was clean, spacious and the bed was so comfortable.
Stayed 1 night in Aug 2025

6/10 Okay

Lorna

Traveled with family
Stayed 1 night in Jul 2025

10/10 Excellent

Kathryn

Stayed 1 night in Jul 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful staff. Great hotel.

Wondwrful staff. I arrived at night very tired. Staff made me instantly welcome, still smiling and polite despite the hour. Explained everything about breaksfast, free coffee etc. Room very comfortable and slept well. Breakfast: there was plenty as well as many staff to ensure fully stocked and dirty plates removed. Checkout was quick and again done with a smile. The price for this hotel in the town centre was cheaper than those nearer the airport but still close by. And breakfast was included whereas most of the others charge extra, making the value even better. I was not expecting much out of the hotel based on the price and was very pleasantly surprised. Quality was very good, but the key point has to be the staff. They are a credit to the hotel.
Stayed 1 night in Jul 2025

2/10 Terrible

John

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid

Dreadful hotel, very dirty, smelly, shower not working properly.
Stayed 3 nights in Jun 2025

8/10 Good

Raymond

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good hotel near the train station

Difficult to find the entrance using google maps on foot from the Train Station. Close to all amenities, busy hotel but fit for purpose in a short stay.
Stayed 1 night in Jul 2025

6/10 Okay

Mina

Traveled with family
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Shuier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for a quick stop
Stayed 1 night in Jul 2025

8/10 Good

Charmaine

Stayed 1 night in Jul 2025

8/10 Good

Md Karimul

Liked: Cleanliness
Disliked: Staff & service
Everything was good so far.toilet seat wasn't fix properly. The receptionist wasn't helpful 😕. All other were good.
Stayed 1 night in Jul 2025

6/10 Okay

Sangeeta

Bathroom was alright , little tight
Stayed 1 night in Jul 2025

2/10 Terrible

Mona

Business traveler
Disliked: Cleanliness, property conditions & facilities
Water cold
Stayed 1 night in Jul 2025

6/10 Okay

Barbara

Traveled with family
Liked: Cleanliness, staff & service
Great Stay – Clean, Convenient, and Affordable The hotel was very clean and perfectly located—close to the airport. The staff were incredibly friendly and helpful. Excellent value for the price. Other guests very noisy all night.
Stayed 1 night in Jul 2025

10/10 Excellent

Chisom

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my stay but the only thing was that no ac
Stayed 1 night in Jul 2025

10/10 Excellent

Kyle

Stayed 2 nights in Jul 2025

4/10 Poor

Lewis

Disliked: Cleanliness, property conditions & facilities
Hotel was generally not very clean, paint peeling off of walls in the room, there was some sort of liquid spilled down the wall, several items of rubbish on the floor, elevators disgusting etc. Good if on a budget and only need a bed for a night but any more than that and wouldn’t recommend. Was going to return as in the office again for a week in September but likely won’t be now. Breakfast was quite disgusting.
Stayed 2 nights in Jul 2025

6/10 Okay

Soyeb

Business traveler
Disliked: Cleanliness, staff & service

Satisfactory

Overall stay was satisfactory only downside you have to keep asking for refill at breakfast.
Stayed 1 night in Jul 2025

10/10 Excellent

Beata

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

charlene

Traveled with family and small children
Liked: Cleanliness, staff & service
Nice hotel for a reasonably priced short express stay when needed . Nothing fancy but convenient and staff are friendly and helpful. They have parking which is convenient but its quite small . We were lucky to grab a spot.
Stayed 1 night in Jul 2025

6/10 Okay

Tefo

Liked: Staff & service
Try to live kettle and cup so that we can make our self a cup of tea.
Stayed 1 night in Jul 2025

8/10 Good

Remigiusz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025