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ibis London Luton Airport

3.0 star property

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Photo gallery for ibis London Luton Airport

Exterior
Restaurant
Reception
Premium bedding, memory foam beds, desk, blackout drapes
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly
  • Free WiFi
  • Parking available

Explore the area

Map
Spittlesea Road, Luton, England, LU2 9NZ
  • University of Bedfordshire
    ‪3 min drive‬
  • Luton Mall
    ‪3 min drive‬
  • Stockwood Discovery Centre
    ‪6 min drive‬
  • London (LTN-Luton)
    ‪9 min walk‬

Room options

Family Room, Multiple Beds

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | Premium bedding, memory foam beds, desk, blackout drapes

Room, 1 Double Bed

  • 164 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Twin Beds

Twin Room, 2 Twin Beds | Premium bedding, memory foam beds, desk, blackout drapes

Twin Room, 2 Twin Beds

  • 164 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

Holiday Inn London - Luton Airport by IHG

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.1 out of 5, Very Good, (1000)
The price is $148
per night
$177 total
includes taxes & fees
May 13 - May 14
Holiday Inn London - Luton Airport by IHG

About this property

ibis London Luton Airport

Luton hotel with restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a 24-hour business center, coffee/tea in a common area, and conference space. Housekeeping is available on request.
Ibis London Luton Airport offers 162 accommodations with coffee/tea makers and hair dryers. Memory foam beds feature premium bedding. Satellite television is provided.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This hotel offers access to a 24-hour business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 441 square feet (41 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and a garden. Onsite parking is available (surcharge), along with a car charging station.

Ibis London Luton Airport is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Ibis London Luton Airport has a restaurant on site.

Languages

English, French, Lithuanian, Polish, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 13 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: GBP 12 for adults and GBP 6 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 441 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 21-inch TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in fee: GBP 15
Contactless check-in available
Late check-in subject to availability
Late check-in fee: GBP 15 for check-in between midnight and 5:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 15
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 12 for adults and GBP 6 for children
  • Self parking fee: GBP 13 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 15 (subject to availability)
  • Late check-in fee: GBP 15 for check-in between midnight and 5:00 PM
  • Late check-out fee: GBP 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ibis London Hotel Luton Airport
ibis London Luton Airport
ibis Luton Airport
Luton Airport ibis
Ibis London Luton Airport Hotel Luton
Ibis Luton
ibis London Luton Airport Hotel
Ibis London Luton Luton
ibis London Luton Airport Hotel
ibis London Luton Airport Luton
ibis London Luton Airport Hotel Luton

ibis London Luton Airport Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 426 out of 1001 reviews
Rating 8 - Good. 309 out of 1001 reviews
Rating 6 - Okay. 148 out of 1001 reviews
Rating 4 - Poor. 61 out of 1001 reviews
Rating 2 - Terrible. 57 out of 1001 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ashleigh

Liked: Staff & service, property conditions & facilities
Very good value
Stayed 1 night in Jan 2025

8/10 Good

Emilie

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Wing Sze Venus

Liked: Cleanliness, staff & service, property conditions & facilities
12min walk to Luton...Very safe even walk alone as a female in 0340hr to Luton because there are plenty travellers on the way to Luton too
Stayed 1 night in Jan 2025

6/10 Okay

Jill

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

Clean

Clean hotel and value for money. Walk to airport is up hill and bit of struggle with suitcase
Stayed 1 night in Jan 2025

2/10 Terrible

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was great it was you guys that let me down very poor service from you
Stayed 1 night in Jan 2025

8/10 Good

Mark

Liked: Staff & service
Met expectations of great price
Stayed 1 night in Jan 2025

2/10 Terrible

Linda, Crawley

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Paid £89 for the privilege of spending 3 hours sleeping in a room with no view that reeked of urine from the moment we stepped in. The only USB ports in the bedroom were broken, and when I asked the staff member if we could be moved to a room with working USBs, I was told to buy a charger adapter from a neighbouring hotel. Food service was closed when we arrived, and the only other option to eat in the area was to get delivery food which would have taken an hour to prepare and send to us. We did just need a cheap and cheerful room for the night before a very early flight, but this experience was ranked as one of the worst I’ve had in my 15 years in the UK. Next time I’d rather sleep on the floor of the airport and not waste my money.
Stayed 1 night in Jan 2025

2/10 Terrible

Tomas

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Harry

Liked: Cleanliness
Stayed 1 night in Jan 2025

8/10 Good

Teresa

Business traveler, Traveled with partner
Liked: Cleanliness
Hotel is ok. Functional and busy. The hotel is fine for an airport hotel. Walking distance from terminal if you don’t have big bags. The walk is not very pedestrian friendly and up and down hill.
Stayed 1 night in Jan 2025

2/10 Terrible

Karl

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Disappointing and cold start at Ibis.

It was an awful stay. The room at the hotel was incredibly basic and worse still it was very very cold. After 1 hour it was still cold. We went to reception and they immediately changed it time without question. Excellent service, however, the room we moved to was no warmer and we did not sleep. The food in the evening was pretty much inedible and cold and very expensive for a club sandwich. The choice of alcohol was limited. They had no Guinness ( my first choice) then no Stella ( my second choice). A very disappointing stay in a very run down hotel. The staff were however extremely polite and efficient.
Stayed 1 night in Jan 2025

8/10 Good

louise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area for thr airport
Stayed 1 night in Jan 2025

10/10 Excellent

Daniela

Stayed 1 night in Jan 2025

6/10 Okay

Adina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay but very cold

Everything was good, apart from the heating in the room which did not work
Stayed 1 night in Jan 2025

2/10 Terrible

Christophe

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Diana

Disliked: Property conditions & facilities, room comfort
Very little power in the shower, not able to wash properly. The bathroom door was broken. Noisy air-conditioner. No information on the website for an additional £13.00 for overnight parking for the guests of the hotel. Otherwise- Very friendly staff, excellent service.
Stayed 1 night in Jan 2025

10/10 Excellent

Serghei

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel for the price
Stayed 1 night in Oct 2024

2/10 Terrible

christina

Stayed 1 night in Dec 2024

2/10 Terrible

christina

Traveled with partner
When we arrived they gave us a room key when we went to room went in someone else’s things in room Went back down to tell reception no one came to check gave us another key to another room. Which shower didn’t work toilet door didn’t close all really poor. We had booked a second night on our return flight from holiday arrived late went to get into bed blood all over the carpet, using shower in morning flooded bathroom absolute shambles really poor and really disappointing
Stayed 1 night in Jan 2025

2/10 Terrible

Andrew

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Paid online Had to pay again on arrival as the staff couldn’t find the prepayment despite being shown. Floor in the room by the shower was mouldy
Stayed 1 night in Jan 2025

8/10 Good

Casey

Stayed 1 night in Jan 2025

10/10 Excellent

Samina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Family visit to area this hotel met all needs
Stayed 2 nights in Dec 2024

2/10 Terrible

KATIA

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One sentence to describe this place: “The hotel that couldn’t care less”. No care for the comfort or safety of its residents. The staff are demotivated and disinterested. Checking in at 1:00am (with a reservation) took over half an hour as the receptionist decided to serve a walk-in customer who was arguing about the rate. Then, the receptionist transformed into bar tender, also to serve the walk-in customer a soft drink; all the while, we were exhausted, waiting desperately to be given a key to the room. Meanwhile the person who was in front of me, returned to the desk after he was issued a key to room that hadn’t been serviced. He took photos! So he had to be issued with a different key. We were checking in during a stormy and snowy night. The car park had not been cleared. Cars were slipping on the ice. No one cared even though there is a grit box on site. The real misery started when I got to my room. The heating has to be turned on manually. It fusent work (although the fan made the right noises). The duvet is fit for a cool summer evening. I flipped it on itself to get more warmth. There are no additional blankets. The shower and the bath tap work simultaneously… the bath is being filled while you shower!! They had run out of basic amenities at reception. And they couldn’t care less. All I can say that I was glad to get out of that awful hotel as soon as daylight broke. Never again in Ibis!!
Stayed 1 night in Jan 2025

10/10 Excellent

George

Stayed 1 night in Dec 2024

10/10 Excellent

George

Stayed 1 night in Dec 2024